RPM Italian - Chicago

Review summary

1. M

   Michael

   Greater Boston

   2 reviews

   2.0

   2 reviews

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Apps were good, Caesar salad excellent but main courses disappointing. Bolognese sauce was more like tomato sauce. Tortellini not very good either. Pacing of dinner courses was poor
   

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2. OT

   OpenTable Diner

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We absolutely loved our experience. The atmosphere was modern and perfect for a date night. We loved the happy hour deals and appetizers before we went to our table for dinner. We did not enjoy the Spunoni dessert, but everything else was fantastic.
   

   RPM Italian - ChicagoResponded today

   Thank you for taking the time to leave us such a fantastic review. We're thrilled to hear that you had a great time on your date night at RPM Italian! It's wonderful to know that you enjoyed our happy hour deals and appetizers, as well as our dinner menu. We're sorry to hear that our Spunoni dessert did not meet your expectations. Your feedback is valuable to us and we'll certainly take it into consideration. We hope to see you again soon for another fantastic experience! Cheers Team RPM Italian
   

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3. P

   Paul

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First visit since the place was converted from Ben Pao.. Beautiful feel (reminiscent of our beloved LEYE "Avanzare" restaurant). The music level was, in our opinion, too loud to maintain a pleasant conversation. It id not seem to affect other diners. Your Italian wines list is superb. We tried a bottle from Sicily (on our own but with approval from your in house sommelier).
   

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   RPM Italian - ChicagoResponded today

   Hi Paul. Thank you for your high ratings and kind words about RPM Italian. We appreciate your feedback about the music level and we'll certainly take it into consideration. Your comments about our Italian wines list have been noted and we're glad you enjoyed trying one from Sicily. We hope to welcome you back soon for another great dining experience. Cheers Team RPM Italian
   

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4. L

   Lee

   Aberdeen

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Arrived on time. Had to wait 25mins after when I had booked my table to be seated. This happened 3weeks previously also. Tried to give benefit of doubt. Also tried to nudge me (after 20mins wait) to sit at bar as it was “slow” (I booked a table). When I declined, miraculously they found a table. Wanted to downgrade my experience in favour of more people. Not cool. Server was great as was the food. Need to sort out honouring commitments. Not a great experience.
   

   RPM Italian - ChicagoResponded today

   Lee, we're truly sorry to hear about your recent experience at RPM Italian. We strive to provide the best service to our guests and it's clear we fell short in your case. We understand how frustrating it can be to have a reservation and not be seated immediately, and we apologize for the inconvenience. We're glad to hear that you enjoyed the food and found our server to be great. We appreciate your patience and understanding, and we hope that you'll give us another chance to provide the excellent experience you were expecting. Cheers Team RPM Italian
   

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5. C

   Chris

   San Francisco

   16 reviews

   vip
   4.0

   16 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and food was absolutely amazing! The only setback was we were seated 45 mins after our reservation time.
   

   RPM Italian - ChicagoResponded today

   Hello Chris! Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed your experience at RPM Italian and found our food to be absolutely amazing! We apologize for the delay you experienced and we appreciate your patience. We strive to provide our guests with the best service and it seems we fell short this time. Your feedback is valuable to us and we will certainly address this issue. We hope to welcome you back soon for an even better experience! Cheers Team RPM Italian
   

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6. W

   William

   Chicago

   13 reviews

   vip
   5.0

   13 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   RPM Italian went the extra mile to make my sister’s birthday dinner very special! As always, the food, drinks/wine, service, and ambiance was fantastic. Thank RPM!
   

   RPM Italian - ChicagoResponded today

   Hey William, we're thrilled to hear that you chose RPM Italian to celebrate such a special occasion! It's always a pleasure to make our guests' celebrations memorable. We're glad that you enjoyed our food, drinks/wine, service, and ambiance. Your kind words truly mean a lot to us. We can't wait to welcome you and your family back for more memorable experiences. Thank you for your support! Cheers Team RPM Italian
   

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7. M

   Manraj

   Chicago

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Spectacular experience, environment is the best. Best Italian spot in Chicago.
   

   RPM Italian - ChicagoResponded today

   Thanks for the feedback, Manraj! We're thrilled to hear that you had a spectacular experience at RPM Italian. It's great to know that our environment and Italian cuisine stood out for you. We strive to provide the best service and value, and your review reaffirms the hard work we put in every day. We can't wait to welcome you back for another spectacular experience! Cheers Team RPM Italian
   

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8. E

   Emily

   Grand Rapids

   4 reviews

   4.0

   4 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for birthday celebration with friends. Busy night but we didn’t feel rushed. Jack our server was knowledgeable and helpful. Great meal and a great time.
   

   RPM Italian - ChicagoResponded today

   Hey Emily! We're thrilled to hear that you and your friends had a great birthday celebration at RPM Italian, thank you! It's wonderful to know that you enjoyed your meal and felt well-served by our team. We always aim to provide a memorable experience for our guests, and your feedback is truly appreciated. We look forward to serving you again soon. Cheers Team RPM Italian
   

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9. J

   Jessica

   Cleveland

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service and food! We will be back next time in Chicago!
   

   RPM Italian - ChicagoResponded today

   Thank you so much for your glowing review, Jessica! We're thrilled to hear that you enjoyed both our service and food at RPM Italian. It's always a pleasure to know that our efforts to provide an exceptional dining experience are appreciated. We're delighted that you plan to visit us next time you're in Chicago! Cheers Team RPM Italian
   

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10. N

    Nereida

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful food (short rib bologhnese, salmon, rib eye, spaghetti and meatball and Caesar) were all very good. The atmosphere peaceful and elegant. Huge selection of wines and specialty spirits which we did not partake in. Great service (Mattie). Great, great for very special occasions only because if the price point, but you will NOT be disappointed. Must try at least once.
    

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    RPM Italian - ChicagoResponded today

    Thanks for visiting us at RPM Italian, Nereida! We're delighted to hear that you enjoyed our short rib bolognese, salmon, rib eye, meatballs and Caesar salad. We strive to provide a peaceful and elegant atmosphere, so we're glad you appreciated it. Your kind words about our selection of wines and specialty spirits are much appreciated. We're thrilled that you found our service to be great and that you'd recommend us. We look forward to serving you again, perhaps for another special occasion. Cheers Team RPM Italian
    

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