RPM Steak

Review summary

1. L

   Laura

   Chicago

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Expected a much better experience for this price tag. Wait staff was good and helpful, but our filets were over-charred and not hot when served. Brussels sprouts were very flavorful but WAY too much salt - eventually deemed inedible. Mac and cheese side was delicious. Wine prices are crazy-high, which is annoying but expected, however the reds by the glass were disappointing at best. Recommend going for the happy hour (lobster roll and Wagyu beef tartar were great) and heading somewhere else for dinner.
   

   RPM SteakResponded 1 day ago

   Thank you for sharing your experience at RPM Steak, Laura. We're glad to hear that our staff was helpful and that you enjoyed our lobster roll and Wagyu beef tartar. However, we're sorry to hear that our filets and Brussels sprouts did not meet your expectations. We take your feedback seriously and will address this issue with our culinary team. We're glad to hear that you enjoyed the mac and cheese side, and we'll strive to improve on the other aspects that stood out. We hope you'll give us another chance to impress you with our food and service. Cheers Team RPM Steak
   

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2. J

   Judy

   Chicago

   74 reviews

   vip
   1.0

   74 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Unfortunately, my friend was sick and unable to join me. I went all the same. There was a table of 5 men right across from my table. "My" waitress was fawning all over them and TOTALLY forgot about me!!!! Right in front of my face! I would have ordered another drink and dessert but I could have starved before she took my order. The bus boy was lovely and he got me a box for my leftovers. I will never come back and will tell all my friends... You better come with a man or the service "sucks"!!!
   

   RPM SteakResponded 1 day ago

   Thank you for the feedback, Judy. We're sorry if we made you feel anything other than appreciated. Our staff goes above and beyond to ensure that our guests leave feeling like they can't wait to return, and to hear you'll never return is disappointing. We hope you'll give us the chance to show you what we're all about another time. Cheers Team RPM Steak
   

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3. B

   Bridgette

   Chicago

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Your crab appetizer was amazing a the the lobster dinner was everything. Chocolate cake went home with us
   

   RPM SteakResponded 1 day ago

   Hey, thank you so much for your 5-star review, Bridgette! We're thrilled to hear that you enjoyed our crab appetizer and lobster for dinner. We strive to offer the best to our guests, and your feedback tells us we're on the right track. We appreciate your kind words about our chocolate cake and we're glad it added to your dining experience, even if you had it at home. We hope to see you again soon at RPM Steak. Cheers Team RPM Steak
   

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4. A

   Alexandra

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The level of service was outstanding here, we went to celebrate our birthdays and we were greeted with special menus congratulating us on our birthdays which was nice to see. Our waiter was very knowledgeable, attentive, and nice throughout our whole dinning experience. Now the food, we went there to specifically try the selections of A5 Wagyu and it did not disappoint. Although pricey, trying all of their higher graded Wagyu (we did 2oz of each) was a delight, cooked perfectly and presented beautifully. It was also really cool to learn about the RPM exclusive grade (our favorite). The sides and appetizers were also very good and matched the presentation of the steak. A cool callout was the cotton candy you get for celebrating an occasion there.
   

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   RPM SteakResponded 1 day ago

   Thank you for choosing RPM Steak for your birthday celebration, Alexandra! We're thrilled to hear that you enjoyed our special menus, attentive service, and our unique Wagyu selections. It's great to know that you found the food cooked perfectly and presented beautifully. We're also glad that you appreciated the RPM exclusive grade and our sides and appetizers. We're happy to hear that you had a memorable experience celebrating your special occasion. We look forward to welcoming you back for more celebrations in the future. Cheers Team RPM Steak
   

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5. OT

   OpenTable Diner

   Philadelphia

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food, great atmosphere & excellent service.
   

   RPM SteakResponded 1 day ago

   Thanks for the review! We're thrilled to hear that you enjoyed your experience at RPM Steak. It's fantastic to know that our food, atmosphere, and service met your expectations. We strive to provide our guests with an outstanding dining experience and your kind words are a testament to our efforts. We hope to welcome you back soon! Cheers Team RPM Steak
   

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6. A

   Adam

   Milwaukee

   4 reviews

   vip
   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dining at RPM Steakhouse is more than a meal; it’s an experience. From the moment you step inside, the elegant and modern ambiance sets the stage for what is destined to be a memorable evening. The warm lighting, sophisticated décor, and impeccable attention to detail immediately create an upscale yet inviting atmosphere. The service is flawless. The staff strikes the perfect balance of professionalism and friendliness, making you feel welcome without being overbearing. Ray (our server) is extremely knowledgeable about the menu and wine list, offering excellent recommendations tailored to your preferences as well as pairings. The highlight, of course, is the food. RPM Steakhouse serves some of the best steaks I’ve ever had. The cuts are premium, cooked to perfection, and seasoned expertly to enhance the natural flavors of the meat. We indulged in a flight of the Japanese Wagyu - Namiki, Sendai, Snow Beef and Takamori. All were some of the best Wagyu my wife and I have ever tasted. But RPM Steakhouse isn’t just about steak. The appetizers and sides are equally impressive. The Alaskan king crab with drawn butter and the burrata with truffle honey are phenomenal starters. For sides, the truffle mashed potatoes and charred broccolini are a must-try. Dessert is not to be skipped. The chocolate cake is decadently rich, and the cheesecake is delightfully creamy with a perfect graham cracker crust - along with the delicious vanilla sugar doughnuts which are out of this world. The wine list and cocktail menu are just as curated as the food. Whether you’re in the mood for a bold cabernet to pair with your steak or a top shelf bourbon, RPM delivers on every front. RPM Steakhouse isn’t just a restaurant—it’s an experience that caters to all the senses. Thank you again, Highly recommend Ray Ready as your server for your next RPM Steak experience.
   

   RPM SteakResponded 1 day ago

   Thanks for the glowing review, Adam! We're thrilled you enjoyed your experience at RPM Steak, from the ambiance to the food. It's always wonderful to hear when our guests leave feeling as though they've had a memorable evening. We're glad you loved our Namiki, Snow Beef, and Takamori wagyu selections. We appreciate your feedback on the charred broccolini and truffle mashed potatoes. Looking forward to your next visit! Cheers Team RPM Steak
   

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7. K

   Kelly

   Chicago

   5 reviews

   3.0

   5 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   This reservation was for my mom's birthday-showed up at 4:42 PM for our 4:45 PM reservation--we were not seated until 4:55 PM. Never have I had to wait to sit down for a reservation. The lobby area was full of people waiting for their tables, it was overwhelming. We were told to go to the bar, wait and get a drink but it was so busy you couldn't even get a bartender's attention. Our waiter didn't take our order until 5:15 PM, 20 minutes after we sat down. Food did come quickly after we ordered. Food was incredible but did end up being about $200 per person. Cotton candy is always the best part in my opinion.
   

   RPM SteakResponded 1 day ago

   Thanks for the feedback, Kelly! We're glad to hear that you enjoyed your meal at RPM Steak, but we're sorry to hear about the wait time and service issues you experienced. We understand how frustrating it can be to wait for a reservation, especially on a special occasion like your mom's birthday. We'll certainly look into this to prevent similar issues in the future. We're glad to hear that you found the food incredible, but we understand that it might have ended up being more than expected. We hope you'll give us another chance to provide a better dining experience. Cheers Team RPM Steak
   

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8. K

   Krista

   Chicago

   22 reviews

   vip
   4.0

   22 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Overall, I would have to say we were disappointed. RPM has been better in the past. We had reservations for 4:45 and our table wasn’t ready until 5:03 so we sat at the bar in hopes that we would have a drink, but the bartender ignored us and served four other people before we had to catch her attention. By that time our table was ready very disappointing in the bar service. The food was not as expected. We rated the salmon, a 5 out of 10 and the 8 ounce fillet 7 out of 10.  However, the gin and tonic and old-fashioned as well as the carrot cake were 10 out of 10! We had 7 different people serving/waiting on us, including the waiter, water refill person, woman who offered us dessert, woman who brought us dessert, and woman who brought our drinks, and the man who brought our coffee. None of which asked if our meat was cooked the way we liked it. The steak was not medium. It was more medium well and his salmon was a little undercooked. The brussels sprouts were super spicy and gave us a lot of of indigestion later in the evening. Overall, disappointing as I have had better food at RPM in the past.
   

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   RPM SteakResponded 1 day ago

   Thanks for visiting us, Krista. We're genuinely sorry to hear about your recent experience at RPM Steak. We understand your disappointment with the service and the food quality, especially the salmon and the brussels sprouts. We strive to provide the best service and food to our customers and it's clear we fell short this time. Your feedback is crucial to us, and we assure you that we will address these issues with our team. We appreciate your patience and understanding. Cheers Team RPM Steak
   

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9. CD

   ChicagoDesertfoodie

   Phoenix

   16 reviews

   vip
   5.0

   16 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful time! Our server David was very knowledgeable and down to earth. He lead us in the right direction with the menu. Thank you David! Everything is wonderful but the dessert takes the cake! Love the cookies and cream ice cream and the Baked Alaska!
   

   RPM SteakResponded 1 day ago

   Thanks for visiting us! We're thrilled to hear you enjoyed your experience at RPM Steak. Our team strives to provide excellent service and it's great to know that our team member was able to guide you in the right direction with the menu. We're glad you loved our desserts - the cookies cream and the Baked Alaska! We can't wait to welcome you back for another wonderful experience. Cheers Team RPM Steak
   

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10. K

    Kevin

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very good food and amazing appetizers. Steaks were great and Scotty our waiter very informative
    

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    RPM SteakResponded 1 day ago

    Thanks for the review, Kevin! We're thrilled to hear that you enjoyed our food, appetizers, and especially the steaks. It's great to know that our team was able to provide you with an informative dining experience. Your kind words mean a lot to us and we're grateful for your support. We look forward to serving you again soon at RPM Steak. Cheers Team RPM Steak
    

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