Ruth's Chris Steak House - Ann Arbor

Review summary

1. J

   Joanne

   Detroit

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Our server, Nicole, was delightful. Her supporters were also good. NO FAMILY DRAMA at this Thanksgiving Day venue!
   

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2. s

   stacy

   Chicago

   10 reviews

   vip
   5.0

   10 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. Special thanks for the wonderful dessert for my dad’s birthday. It was delicious and of a generous size.
   

   Ruth's Chris Steak House - Ann ArborResponded 3 days ago

   Thanks for visiting us, Stacy! We're thrilled to hear that you had an excellent experience with our food and service. It's wonderful to know that our dessert made your Dad's birthday special. We always strive to provide the best experience for our guests, and your kind words are a testament to that. We're grateful for your support and look forward to serving you again soon!
   

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3. C

   Candace

   Detroit

   1 review

   5.0

   1 review

   Dined on 20 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The steaks were phenomenal. Service was excellent. Will definitely be back.
   

   Ruth's Chris Steak House - Ann ArborResponded 3 days ago

   Thanks for visiting us, Candace! We're thrilled to hear that you enjoyed our steaks and found the service to be excellent. We always strive to provide the best experience for our guests. We understand that value is a concern and we appreciate your feedback on this. We hope to see you again soon at Ruth's Chris Steak House Ann Arbor!
   

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4. R

   Robin

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined on 20 November 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 4

   I’ve been there several times and the food is usually very very good. The only issue I had was it took them four times to get my steak right. Other than that definitely will be going back.
   

   Ruth's Chris Steak House - Ann ArborResponded 3 days ago

   Hey Robin, thank you for your continued patronage at Ruth's Chris Steak House Ann Arbor and for taking the time to share your feedback. We're glad to hear that you've had consistently good experiences with our food and service. However, we're sorry to hear about your recent experience with your steak. We understand how frustrating it can be to wait for the perfect cut, and we're sorry for the wait time you experienced. We'll certainly take your feedback into account as we strive to improve our service. We look forward to welcoming you back soon and providing you with an even better dining experience!
   

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5. V

   Vic

   Central Coast

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great restaurant. Expensive but you get what you pay for Nicest restaurant in Ann Arbor, MI. Sound system was too loud in our area. Gorgeous bar. Steaks and lobster tail were perfect. Will come again on special occasions.
   

   Ruth's Chris Steak House - Ann ArborResponded on 20 November 2024

   Thanks for the feedback, Vic! We're thrilled to hear that you enjoyed your experience at Ruth's Chris Steak House Ann Arbor. We're sorry to hear that the noise level in our area affected your dining experience. We appreciate your comments on the quality of our steaks and lobster tail. We're always striving to improve and your feedback is invaluable to us. We can't wait to serve you again!
   

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6. J

   Joyce

   Detroit

   99 reviews

   5.0

   99 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our favorites were fabulous-NY steak grilled to perfection medium rare with the most delicious rub, the tastiest Au gratin potatoes and perfectly seasoned Chilean Seabass. The waiter made some wonderful suggestions that we will contemplate Angie next time. Birthday within 3 days and your entree is discounted by your age. We both took advantage of 76% off with free dessert!
   

   Ruth's Chris Steak House - Ann ArborResponded on 20 November 2024

   Thanks for visiting us, Joyce! We're thrilled to hear that you enjoyed our NY steak grilled to perfection medium rare, Au gratin potatoes, and the Chilean Seabass. It's wonderful to know that our suggestions, especially the discounted birthday and 76% off, helped make your visit extra special. We appreciate your feedback and look forward to welcoming you back at Ruth's Chris Steak House Ann Arbor soon!
   

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7. B

   Barry

   Detroit

   1 review

   4.0

   1 review

   Dined on 17 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Service was fine, but I would say our server was overwhelmed and to me it indicated things were short staffed. Took a long time for water, etc. She was great, but tending too many tables.
   

   Ruth's Chris Steak House - Ann ArborResponded on 20 November 2024

   Hey Barry, thank you for taking the time to share your experience at Ruth's Chris Steak House Ann Arbor. We're glad to hear that you enjoyed our food and found it to be good value. We're sorry to hear that our service seemed slow during your visit. We understand how important timely service is, and we're committed to ensuring we have enough staff to provide prompt and attentive service. We appreciate your feedback and will use it to improve our service. We hope to see you again soon!
   

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8. J

   John

   Detroit

   12 reviews

   vip
   4.0

   12 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Usually Ruth’s Chris is superb. Tonight just good. Waiter: distracted, maybe overworked by short staffing; Ambient temperature: too cold in upstairs dining room. Steak: excellent as always.
   

   Ruth's Chris Steak House - Ann ArborResponded on 20 November 2024

   Hello John, thank you for taking the time to review Ruth's Chris Steak House Ann Arbor. We're glad to hear that you enjoyed our steak and found it excellent as always. We apologize for the temperature issue in the upstairs dining room and the service you experienced. We'll certainly address this with our team, as we continually work to improve our guest experience. We appreciate your understanding and look forward to serving you again soon!
   

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9. R

   Rasel

   Chicago

   3 reviews

   3.0

   3 reviews

   Dined on 16 November 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   I’m leaving private notes for the restaurant and not interested in public notes.
   

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10. T

    Theresa

    Detroit

    1 review

    5.0

    1 review

    Dined on 15 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was nice. The food was good. The ambiance was nice. The service was great!
    

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    Ruth's Chris Steak House - Ann ArborResponded 3 days ago

    Thanks for visiting us at Ruth's Chris Steak House Ann Arbor, Theresa! We're thrilled to hear that you enjoyed the food and ambiance. We always strive to provide great service, and we're glad to know we hit the mark during your visit. We noticed that you rated our value a bit lower - we appreciate the feedback and will continue to work on making our prices more competitive. Looking forward to serving you again soon!
    

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