Ruth's Chris Steak House - Calgary

Review summary

1. K

   Kaleab

   Calgary

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the hostess to the servers, everyone was incredibly professional and welcoming. I've dined at many restaurants in my life, but the experience I had at this one was truly magical. The food was simply outstanding!
   

   Is this helpful?

   Report
2. J

   Jerry

   Calgary

   22 reviews

   vip
   5.0

   22 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service and food were excellent. The meal was on the expensive side but worth it.
   

   Is this helpful?

   Report
3. M

   Michael

   Calgary

   4 reviews

   vip
   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional personalized service and attention. A first class operation and people that simply remember us from previous visits from the GM , Dining Captains and our personal waiter. It is rare to find that quality elsewhere in the city.
   

   Is this helpful?

   Report
4. J

   Jared

   New York City

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was very good and the service was exceptionly warm and friendly
   

   Is this helpful?

   Report
5. a

   alan

   Calgary

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   I wouldn’t go again or recommend service was too over bearing with constant interruptions for no reason . I was the host I had to ask for a fork two others had to ask for steak knives as the butter knife’s on the table didn’t work too well on steak. TBH. It was the worst experience ever in a restaurent.
   

   Ruth's Chris Steak House - CalgaryResponded 5 days ago

   Hi Alan, Thank you for sharing your feedback. We’re sorry to hear your experience didn’t meet expectations. I understand your concerns about service interruptions and the cutlery and appreciate you bringing them to our attention. Our team noted a challenge in recovering your graces after the initial coat interaction and mentioned it in their nightly review. If there was a specific moment where your impression could have changed, we’d value your perspective. We aim to provide attentive yet unobtrusive service and will review our processes to ensure this balance. We’re also assessing our cutlery to confirm it meets all needs. Your feedback is invaluable in helping us improve. If you’d like to share more, please reach out at gmcalgary@ruthschrisab.ca.Thank you again for your honesty- Danielle
   

   Is this helpful?

   Report
6. B

   Billy

   Calgary

   1 review

   5.0

   1 review

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time coming to Ruth's Chris Steak House and came to Calgary to try it. Service from reception to our waiter was outstanding and accommodating. Food was excellent! Would recommend anyone to try it.
   

   Is this helpful?

   Report
7. S

   Stuart

   Calgary

   11 reviews

   vip
   5.0

   11 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely evening, highly recommended. Helpful server suggested top-notch red wine to go with my steak, reasonably priced, much appreciated. All appetizers first class, not too large. We ordered steaks, perfectly cooked (MR), tender and flavorful, served on hot plates. Sides nicely done. Shared crème brulèe - yum! A great steak house. Comfortable seating, noise level not too loud, so we could talk. 
   

   Is this helpful?

   Report
8. C

   Cassandra

   San Francisco

   9 reviews

   vip
   5.0

   9 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I haven’t been to Ruth Chris since it opened and I don’t have a great experience so we’ve never returned. We took friends out for dinner last weekend and I was blown away, everything was awesome! We’ll definitely be back.
   

   Ruth's Chris Steak House - CalgaryResponded 1 day ago

   Hi Cassandra, I’m glad we were able to exceed your expectations this visit and we hope to see you back soon!🥂
   

   Is this helpful?

   Report
9. K

   Karen

   Calgary

   16 reviews

   5.0

   16 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely evening of exceptional service and food. They accommodated my gluten sensitivity expertly. Can’t wait to go back!
   

   Is this helpful?

   Report
10. J

    Jeff

    Calgary

    1 review

    5.0

    1 review

    Dined on 7 December 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    We were forgotten about or missed when we first sat down (it was busy and understandable). Informed the GM (Matt I believe) and he was quick to resolve and help us out while they sorted out our server. Waiter was great (Adam) and the service was perfect after that. As a customer, I think it’s important to remember that service people don’t want to give bad service and nobody is perfect; be patient and give people an opportunity to get the situation back on the rails.
    

    Is this helpful?

    Report