Ruth's Chris Steak House - Edmonton

Review summary

1. C

   Craig

   Edmonton

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Went there for my birthday, wife and I ordered the double stuff chicken as well as sweet potato casserole and Mushrooms. Order came out and my wife’s was phenomenal looking but mine looked very small so when I cut it open there was a very minimal amount of stuffing in both, notified waiter and showed him which he then took 1 of the pieces and brought me out about 10 min later one piece to substitute for the chicadee sized piece. My wife gave me her pieces and she took the 2 small pieces, sweet potato casserole was fantastic, mushrooms great. Our server was kind of slow but his co worker helped pick up his slack at times when needed. Manager came by and checked on us and we told him the issue was rectified.
   

   • 
   • 

   Is this helpful?

   Report
2. s

   sandra

   Vancouver

   13 reviews

   vip
   5.0

   13 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server Morgan was amazing. Very attentive and offered great suggestions for our meal. The food was excellent.
   

   Ruth's Chris Steak House - EdmontonResponded 3 days ago

   Hi Sandra, thank you for your kind words! We're so glad to hear that Morgan provided you with attentive service and made great meal suggestions. It’s wonderful to know that you enjoyed your food as well! We appreciate your feedback and look forward to seeing you again soon for another fantastic dining experience! Chris Lidstone GM
   

   Is this helpful?

   Report
3. B

   Ben

   Calgary

   1 review

   5.0

   1 review

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was outstanding, they made our anniversary feel very special, the food was amazing, the seating was the most comfortable I have ever experienced, very fancy and elegant but didn’t make you feel out of place. 10/10 will be going back
   

   • 

   Ruth's Chris Steak House - EdmontonResponded on 16 November 2024

   Hi Ben, thank you for such a heartwarming review! We’re delighted to hear that our team made your anniversary feel special and that you enjoyed the food and comfortable seating. It means a lot to us to create a welcoming atmosphere. We look forward to celebrating many more special moments with you in the future! Chris Lidstone GM
   

   Is this helpful?

   Report
4. d

   dennis

   Edmonton

   3 reviews

   5.0

   3 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Have never had a bad experience at Ruth's Chris. Always a very pleasant and delicious dinner. Staff is very attentive and professional.
   

   Ruth's Chris Steak House - EdmontonResponded on 13 November 2024

   Hi Dennis, thank you for your wonderful feedback! We're thrilled to hear that you've consistently enjoyed your experiences at Ruth's Chris. Our team takes great pride in providing attentive service and delicious meals, and it's fantastic to know that we've met your expectations. We look forward to welcoming you back for another pleasant dinner soon! Chris Lidstone GM
   

   Is this helpful?

   Report
5. J

   James

   Edmonton

   8 reviews

   4.0

   8 reviews

   Dined on 8 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was awesome, for a fine dining spot a little disappointed in how some of the customers were dressed seemed they felt they were eating at a McDonald’s… sweats flip flops hoodies…
   

   Ruth's Chris Steak House - EdmontonResponded on 13 November 2024

   Hi James, thank you for sharing your feedback! We're thrilled to hear you enjoyed the food. We understand that the attire of other guests can impact your dining experience, and we appreciate your input. We strive to create a fine dining atmosphere and will continue to encourage our guests to dress accordingly. We hope to welcome you back for another enjoyable meal soon! Chris Lidstone GM
   

   Is this helpful?

   Report
6. C

   Cora

   Edmonton

   1 review

   5.0

   1 review

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Morgan was an excellent server! The food was excellent.
   

   Ruth's Chris Steak House - EdmontonResponded on 7 November 2024

   Hi Cora, thank you for your wonderful feedback! We're delighted to hear that Morgan provided excellent service and that you enjoyed the food. We appreciate your support and hope to have you back soon for another fantastic experience! Chris Lidstone GM
   

   Is this helpful?

   Report
7. O

   Olivia

   Calgary

   1 review

   vip
   2.0

   1 review

   Dined on 27 October 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   Food was very down hill not good standard of food at all steak was not good quality steak and taste was next to non last couple times coming here has just not been the same
   

   Ruth's Chris Steak House - EdmontonResponded on 30 October 2024

   HI Olivia, Thank you for taking the time to provide your feedback. We appreciate your honesty and sincerely apologize that your recent experience did not meet the high standards we strive for at Ruth's Chris. It’s disheartening to hear that the quality of the steak and food fell short of your expectations, especially since you have enjoyed your previous visits with us. Your comments are invaluable, and we will share them with our culinary team to ensure we address the issues you've mentioned. We would love the opportunity to make things right and restore your faith in us. If you’re willing, please reach out to me directly so we can discuss your experience further. Chris Lidstone GM 780-990-0123
   

   Is this helpful?

   Report
8. C

   Charles

   Vancouver

   10 reviews

   5.0

   10 reviews

   Dined on 25 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderfull evening if food and wine pairing. Chris and staff created a warm and gratifying experience - superb food and9 wine.
   

   Ruth's Chris Steak House - EdmontonResponded on 30 October 2024

   Hi Charles, thank you so much for your kind words! We’re thrilled to hear that you had a wonderful evening filled with delicious food and exceptional wine pairings. It’s great to know that our staff were able to create a warm and gratifying experience for you. Your compliments mean a lot to us, and we look forward to welcoming you back for more memorable dining experiences in the future! Chris Lidstone GM
   

   Is this helpful?

   Report
9. D

   Don

   Edmonton

   1 review

   5.0

   1 review

   Dined on 23 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our meal was prepared to perfection. The staff was engaging, courteous, and served to our every need. We would highly recommend!
   

   Ruth's Chris Steak House - EdmontonResponded on 30 October 2024

   Hi Don, Thank you for your wonderful feedback! We’re delighted to hear that your meal was prepared to perfection and that our staff provided you with engaging and courteous service. Your recommendation means a lot to us, and we can’t wait to welcome you back for another exceptional dining experience. Thank you for choosing us! Chris Lidstone GM
   

   Is this helpful?

   Report
10. B

    Brad

    Edmonton

    1 review

    5.0

    1 review

    Dined on 23 October 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Was an awesome birthday dinner! The team even provided a tour of the vaults downstairs! Meal was excellent! I would suggest changing the mashed potatoes to something less processed and flat to something more rustic with flavour. They're definitely not worth $16.
    

    Is this helpful?

    Report