Ruth's Chris Steak House - Greensboro

Review summary

1. J

   Jennifer

   Raleigh

   7 reviews

   4.0

   7 reviews

   Dined on 11 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service was very good, 5 stars. Atmosphere was mostly fine, be sure to bring a sweater or jacket. We sat in a booth and the air circulating was COLD. Even other customers commented. It was freezing in there.
   

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2. B

   Brunching

   Raleigh

   27 reviews

   5.0

   27 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing and the service Cashmir gave us was top notch!! Will definitely go back when we’re in town.
   

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3. M

   Manasés

   Greensboro

   1 review

   5.0

   1 review

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The steaks were delicious and coupled well with their sides! ¡Muchas gracias!
   

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4. K

   Kimberly

   Greensboro

   6 reviews

   3.0

   6 reviews

   Dined on 7 November 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   This was a champagne pairing dinner. They set up the tables family style and people didn’t know where to sit to make sure everyone fit. There were too many tables for the room. The staff could barely fit between tables to serve. You couldn’t see or hear the presentation. We didn’t sign up to have dinner with eight other people. Not very enjoyable. This should be part of the description if they are going to do that.
   

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5. S

   Sloan

   Greensboro

   11 reviews

   4.0

   11 reviews

   Dined on 2 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Service sincere but uneven. Food excellent. Prices outrageous compared to our last visit 2 years ago. 6 eating for $750 not including tip. Still , we’ll be back.
   

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6. L

   Larry

   Baltimore

   13 reviews

   vip
   3.0

   13 reviews

   Dined on 1 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Steak was ordered medium and served well done. Should have sent it back but didn’t want to have cold sides and wait. Third time at this particular RC and steaks were cooked wrong all three times. What made this worse was it was the porterhouse for two, which was already cut. So they knew it was cooked wrong and sent it out anyway. We won’t return to this one.
   

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7. B

   Beverly

   Washington DC

   146 reviews

   vip
   5.0

   146 reviews

   Dined on 28 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, food was excellent. I'm not sure I received my Open Table points since I didn't get a confirmation email specifying points. Service was terrific. Love Ruth's Chris!
   

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8. B

   Brian

   Greensboro

   11 reviews

   vip
   5.0

   11 reviews

   Dined on 24 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Celebrated a birthday and multiple people offered her a “Happy Birthday”. Steaks were awesome as usual. We had a few louder tables around us, so not quite the intimate dinner we had hoped for. This is always one of favorites, so will definitely be back again.
   

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9. D

   Dasan

   Greensboro

   1 review

   5.0

   1 review

   Dined on 23 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress, Taylor provided excellent service and was very knowledgeable about the menu!
   

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10. P

    Peter

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on 21 October 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 4

    Ruth Chris' has long been a favorite of ours for special occasions, but the last few times have been disappointing, especially our last visit. It appears to me that since the Covid-19 pandemic first hit the service at the restaurant has really suffered. This is understandable during the pandemic, and even for a short while following as staffing and other issues suffered. However, this restaurant seems to never have fully recovered. For example, last night we went for my wife's B-day. We both ordered steak, mine med-rare, hers med-well. Med-well is generally not recommended for beef, but that's the way my wife likes it. Anyway, my steak was fine but her first steak came out fully-cooked (well-done) and burned on the top. We told the waitress that it wasn't as ordered, and she did get us another steak. Unfortunately, the second time around was no better. This time they did butterfly the steak so it would take so long to cook, and it wasn't as burned, but it was still over done. They did give me a free dessert for our trouble, but given the fact that the steaks are over $50 each, they really should have done more. Quite frankly, as a premier steak house, they should know how to cook a steak right the first time. Also, other little things are not what they used to be, for example, they use to clean your table (hand sweep-off) after the main course before bringing dessert. That didn't happen, and hasn't happened in a while. Again, for you one pays to eat here, they really need to offer first rate service and it simply isn't anymore. Such a shame.
    

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