Dined on 7 September 2024
- Overall 2
- Food 4
- Service 4
- Ambience 1
Food and service were very good on the Saturday night we dined here. However, the atmosphere was atrocious due to extremely loud music coming from the wedding on the other side of the wall coupled with the noise from a couple of larger group dining in the restaurant. Honestly, we could have overlooked the volume of the other diners, but the pounding base from the DJ next-door felt like it was shaking the tables and made it very difficult to have a conversation, even with the person next to you. When this was brought to the attention of the hostess, and then the manager, we were told they really wasn’t anything they could do. Another party that was about to be seated next to the wall between the restaurant and the reception room asked to be moved to the other side of the restaurant in hopes it would be quieter. However, the dining room is not large so I’m pretty sure that didn’t help them a whole lot. I realize The Reeds often has wedding receptions and other events, but knowing it is in a room adjacent to their restaurant, which should provide an elevated experience, they should have some soundproofing or rules in place to ensure diners are not disturbed to this extent. It felt like I had gone to a club or concert. We have always had a nice time at Sax on other occasions, but we won’t be going back anytime soon.
