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Serafina at The Time Hotel, New York, NY

Serafina at The Time Hotel

4.3
4.3
1227 Reviews
$31 to $50
Italian

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2 people
19:00
Booked 35 times today
  • Good for special occasions
  • Child-friendly
  • Good for groups
Bringing authentic Italian fare to the heart of New York City, Serafina extended their famous eateries to the hip Time Hotel. This sanctuary set in the middle of boisterous Times Square next to Broadway hit The Book of Mormon was fashioned by renowned designer David Rockwell. The cozy ambiance combined with Serafina’s unbelievable thin crust pizza and homemade pastas, is the prefect refuge from the outside hustle and bustle.

Located in the heart of the Broadway Theater District, Serafina at The Time Hotel is the perfect pre or post show venue. International tourists, local business professionals and residents alike enjoy Serafina’s signature home comforts, upbeat environment and authentic Italian cuisine.

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Private dining

Private dining

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Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Italian, Breakfast, Dinner Cruise
  • Hours of Operation
    Daily 12:00–22:00 Breakfast Daily 07:00–11:00
  • Phone number
    (212) 247-1000
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Off-site catering is available, please contact us for details.
  • Private party facilities
    The Penthouse dining room is available for private parties for up to 35 guests for a seated dinner, up to 45 for cocktail reception. More options are available.
  • Private party contact
    Events Department: (888) 654-8039

What 1,227 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.3Service
  • 3.9Ambience
  • 4Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Serafina at The Time Hotel offers an exceptional dining experience with "great food, great service," and a perfect location near the theater district. The menu is diverse, featuring standout dishes like the "Al Pacino spaghetti" and "short ribs with pappardelle." Enjoy a lovely ambiance, though it can get noisy at peak times.

1,229 Reviews
  1. Cathy

    Miami

    4 reviews

    3.0

    4 reviews

    Dined today

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    Very nice but not the best service, we felt rushed out.

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  2. Paula

    New York City

    1 review

    4.0

    1 review

    Dined today

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Experiencia muy buena. La comida rica. Platos de tamaño normal a pequeño. Ambiente agradable

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  3. Carol

    New York City

    45 reviews

    3.0

    45 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    Had dinner there before a show. Perfect location, quick service and good food.

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  4. Kim

    Richmond

    8 reviews

    5.0

    8 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Pizza was delicious and the wine was cold. A little loud but very nice. I would def go back!

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  5. Cat

    New York City

    6 reviews

    2.0

    6 reviews

    Dined 3 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    I recently dined at Serafina and unfortunately, the experience was disappointing overall. Service was inattentive—I had to ask for water twice before it arrived. The single, gender-neutral bathroom is located near the entrance, which in 20°F weather is far from ideal due to cold drafts. The food quality was subpar. Our appetizer of meatballs arrived at room temperature, and the bread was as hard as a rock. While the bread was improved after we asked for it to be replaced, the meatballs were still lukewarm. Additionally, the coffee, served before our cake, was also lukewarm, which detracted from what should have been a pleasant dessert experience. The only real benefit of dining here is its convenient location near the theaters. However, the lackluster service and inconsistent food quality make it difficult to recommend

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  6. Hayley

    New York City

    4 reviews

    2.0

    4 reviews

    Dined 3 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 4
    We had a really poor experience at Serafina. I had a group of 7. We came at 3:15 on a Sunday. It was very quiet because there were two other tables besides ours. Our food came out quickly which was nice. But the appetizers came out with the main course. We never received the bread we asked for until the end of our meal. The bread had hard a as a rock and cold. We waited for Parmesan cheese and red pepper flakes as well that we received when half the table had finished their meals. The portions are also incredibly small for the price. The service was the worst part. Our waitress never checked on us while we we were eating. She only stopped by to ask if we were ready for the check. We then asked for the bill and watched for almost 20 minutes as her and the rest of the staff are pizza in the kitchen while we waited. We had to ask a manager for the bill. Then we waited an additional 15 minutes for her to come back for the bill. She never came so the manager again took the check and gave it to her. She gave it back to us after she ran the card. Overall horrible experience. Very disappointed because the Serafina in Boston is absolutely amazing. Don’t waste the money.

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  7. Allison

    VIP

    San Francisco

    1 review

    5.0

    1 review

    Dined on 14 December 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Great dinner. They had trouble getting our table in time and sat us in the bar and gave us a discount on our meal. Food was delicious and service was great.

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  8. Joseph

    New York City

    5 reviews

    2.0

    5 reviews

    Dined on 13 December 2024

    1. Overall 2
    2. Food 3
    3. Service 5
    4. Ambience 1
    This had to be the loudest restaurant I have ever been in. You could hardly hear yourself think and conversation was almost impossible. Don’t know if it is always like this, but it was bad when we were there. Service was great, but food was just so-so.

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  9. Amy

    Phoenix

    7 reviews

    5.0

    7 reviews

    Dined on 11 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Delicious food! We had the short ribs and gnocchi - highly recommend both!

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  10. Kimberly

    New York City

    5 reviews

    5.0

    5 reviews

    Dined on 10 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We were looking for a place to get dinner prior to our theatre tickets last night and wound up making a reservation at Serafina. Food was so good, Service was fantastic and attentive. Will definitely be back!

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FAQs

Serafina at The Time Hotel does offer delivery in partnership with Chow Now and Uber Eats. Serafina at The Time Hotel also offers takeout which you can order by calling the restaurant at (212) 247-1000.

Serafina at The Time Hotel is rated 4.3 stars by 1227 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 35 times today

Order delivery or takeout

Google Map for Serafina at The Time Hotel

224 West 49th Street, The Time Hotel, New York, NY 10019

Additional information

  • Cross Street
    Between Broadway and 8th Avenue
  • Area
    Theater District
  • Hours of Operation
    Daily 12:00–22:00 Breakfast Daily 07:00–11:00
  • Price
    $31 to $50
  • Cuisines
    Italian, Breakfast, Dinner Cruise
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    A public lot is available across the street from the restaurant.
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Gluten-free Options, Vegan
  • Phone number
    (212) 247-1000
  • Catering
    Off-site catering is available, please contact us for details.
  • Private party facilities
    The Penthouse dining room is available for private parties for up to 35 guests for a seated dinner, up to 45 for cocktail reception. More options are available.
  • Private party contact
    Events Department: (888) 654-8039
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