Skates on the Bay

Review summary

1. C

   Cindy

   San Francisco

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   It was very dark in the restaurant. I wish they had put a little table light on each table. And it was extremely noisy because of a full table of guests next to us. I felt they were yelling into my ears. The waitress forgot our order and remembered it after 45 minutes. It was not a very good experience for us this time.
   

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2. T

   Talia

   VIP

   San Francisco

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Ambiance was great! We waited a bit long to get seated but the food was delicious.
   

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3. F

   Fred

   San Francisco

   5 reviews

   2.0

   5 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 3

   We had not ever been to Skates as a family (our son is 20). This was supposed to be a special Xmas treat for us and we were so disappointed. We had reservations and had to wait 15 min to be seated which was not horrible but after sitting at the table with no water or anyone acknowledging us, I asked the bus person if they could get our food server. I could tell there was scrambling and confusion and our food server Beatriz, explained there was confusion but she would be attending to us. She was our saving grace, professional and attentive and if it were not for her, I would have asked to speak to a Manager about our underwhelming experience. My son and husband got their soup relatively soon after ordering but it was 40 min later when I asked when we might get our entrees. The restaurant was not very busy as it was 4pm. Beatriz apologized for the slow service and she saved the day but this was a lot of money to spend for mediocre experience. Then the entrees were served and I waited another 10 min fior my salad! We will not be returning.
   

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4. R

   Rod

   San Francisco

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Even on a rainy day Skates on the Bay shines. Excellent location, view, outstanding service and food. Thank you for a memorable Christmas Brunch.
   

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5. S

   Sonia

   San Francisco

   5 reviews

   4.0

   5 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Came for my friends bday dinner and overall experience was pretty good
   

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6. D

   Daria

   San Francisco

   25 reviews

   5.0

   25 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had curry mussels, steamed clams, and the Ocean tower (the oysters {from Washington} were outstanding, fat and juicy, I haven't had that good in the 17 years I've been back on this coast).
   

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7. R

   Rakhi

   VIP

   San Francisco

   21 reviews

   3.0

   21 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 2

   Great service and good food. Seating options were poor.
   

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8. S

   Socorro

   San Francisco

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time at Skates yesterday. I took my team to celebrate our Holiday Party. Food was great and the ambiance was very welcoming. Our waitress, Beatrice, was very professional and paid special attention to all my guests. We were there during a busy time of lunch so it was loud but that happens when it is busy. Thank you!
   

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9. R

   Robert

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Although expensive food and service is impeccable.
   

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10. J

    Jada

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I love, love, Skates!!! We had our annual “bestie” Christmas gift exchange and dinner! Brittany was our server and she is one if the best servers I have ever encountered! She was polite, efficient, went over and beyond to make our dining experience the best. Please give her, her Cudos!
    

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