Steak & Lobster Heathrow

Review summary

1. N

   Noozi

   London

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   I’ve been a regular at Steak & Lobster ( Heathrow) for quite some time, but my recent visit left me disappointed. Unfortunately, it seems the standard has slipped. The chairs were visibly stained, which gave the dining area an unkempt feeling, and didn’t reflect the usual attention to detail I’ve come to expect. The food, once a highlight of the experience, was also subpar. I ordered a medium/well-done steak, but it came out rare to medium at best, which wasn’t what I requested. The lobster, which I’ve enjoyed in the past, was lackluster this time—barely any meat to be found, and it didn't have the rich, satisfying flavor I remembered. I’ve always enjoyed coming here, but it’s clear that something’s changed. I hope this is just a temporary setback, but for now, I’m not sure I’ll be returning anytime soon.
   

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2. B

   Bintou Muriel

   London

   1 review

   3.0

   1 review

   Dined on 14 December 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   J’ai demandé que mon steak soit bien cuit et ma demande n’a pas du tout été respectée.
   

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3. S

   Sylwia

   London

   1 review

   5.0

   1 review

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Es war nicht das erste Mal dass ich bei diesen Restaurant gegessen habe. Jedes Mal sehr zufrieden! Das Essen, die Ambiente und die Bedienung speziell die liebe Reina und Alicia! Vielen lieben Dank!
   

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4. G

   Glenn

   London

   1 review

   5.0

   1 review

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Second time eating here. Steaks are just SUPERB and the fries very tasty too. Not the cheapest but worth the money in my opinion.
   

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5. S

   S

   London

   1 review

   5.0

   1 review

   Dined on 30 November 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Lovely setting...food was tasty hot and timely. Drinks maybe a little overpriced. Other than this a lovely experience.
   

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6. J

   Jeremy

   London

   7 reviews

   3.0

   7 reviews

   Dined on 18 November 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Beautiful restaurant and the service was excellent. However, when spending £40 on an (average) ribeye steak and £50 on a (below average) steak and lobster (surf & turf)… it’s concerning and disappointing when dishes arrive literally 5 minutes after ordering and arrive lukewarm. It’s quite obvious they were cooked for someone else and were sitting around for some time. When you’re going to charge those kinds of prices then there is no room for error. Needs to be better.
   

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7. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excellent environment, nice quality food and friendly staffs as well , we were constantly entertained by our waiter by name Christina , she’s such a lovely lady who love her job and what she does , will definitely visit again ….
   

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8. o

   olivia

   London

   3 reviews

   5.0

   3 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely people and lovely food great service!! So good !!?
   

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9. H

   Haniyya

   London

   1 review

   4.0

   1 review

   Dined on 10 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Lovely staff and attentive to detail especially as we were celebrating my proposal
   

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10. JF

    JamieF

    Essex

    13 reviews

    4.0

    13 reviews

    Dined on 2 November 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5

    Food was very good . Drinks as expected . Service was good once our order was taken but it took 15 minutes after we were seated which was a little slow. Third time here and is a good restaurant with good food.
    

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