STONEAGED at The White Swan

Review summary

1. S

   Sandra

   Birmingham7 reviews

   5.0

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great dining experience at Stoneaged on Wednesday. Food was really good, as was the service from Adam and staff. It was a very special occasion and we were served extremely well, thank you Adam, we will be back soon!
   

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2. D

   Dean

   Edinburgh2 reviews

   5.0

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fillet was amazing Never fails to live up to expectations
   

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3. B

   Barbora

   Warwickshire1 review

   1.0

   Dined on 19 October 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   We have been to Stoneaged many times before, however never experienced such poor service. On arrival we have been told that half of the meat cuts are not available, which was disappointing as going to a steak house you expect the most popular fillet to be available. It took almost 1,5 to get the main meal and when they eventually came, the slate stones were cold and meat was not cooking. When we asked the waitress about it, her response was : it’s not my fault! We received new stones which were hotter, but still not as hot as they should be. The service was poor, table remained uncleaned for most of the night, with dishes and glasses piling up. We asked to speak with a manager and were told that they were not in. A senior member of staff from pub next door came and apologised. She also offered a discount, which we accepted. We then wanted to order some desserts ( not been asked if we wanted to, had to ask ourselves for the menu!) and the waitress came back with no menus stating that if we wanted desserts it would be 45 minutes wait. 45 minutes wait for ice cream was not really acceptable after everything else, somwe decided to ask for a bill. The service was extremely poor, however the attitude of one of the waitresses was just not acceptable and if that was my business, she would be gone on the day. This was also my mother in law birthday meal, which made the whole experience even worse. Unfortunately we will not return to Stoneaged.
   

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4. K

   Katie

   Warwickshire1 review

   5.0

   Dined on 21 September 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Great food and atmosphere. Great customer service and reasonable prices. Will definitely be visiting again.
   

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5. WM

   WendyMillar

   Birmingham2 reviews

   1.0

   Dined on 27 July 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Saturday night - table for 6 to celebrate two birthdays. No fillet, no chateaubriand and only 1 TBone left. Two fab waitresses and one bar man who were doing the very best they could. Five chefs who took an absolute lifetime in getting meals out to us. Very, very, very poor. Restaurant was nearly empty so no excuse that they were busy. Two x Eton Messes with NO fruit in. A bill of just under £400.00. Complete and utter shambles of a steak restaurant - will not be returning or recommending this to anyone - unless I don't like them! ;)
   

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6. OT

   OpenTable Diner

   Birmingham1 review

   1.0

   Dined on 20 July 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Service was poor - table wasn’t ready for 15 mins after our booking time. Beer was warm and flat Many items not available on menu, including chips to accompany steak. These were replaced with cheap oven chips. Pudding was frozen cheesecake that seemed to have freezer burn with melted cream. Servers were miserable, one ever swearing as she dropped a knife between myself and my partner, no smiles throughout the whole time we were there Very unimpressed
   

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7. JC

   JasonC

   Essex2 reviews

   5.0

   Dined on 8 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow! Food was out of this world world ( ok you cook it yourself on a lava stone) the steaks were quality prawns were fresh. The white swan swans stone aged restaurant offers a unique way of having a steak for miles around. Dining out was an experience the staff were friendly and accommodating. The swan is one of the oldest inns in Warwickshire serving food since the year 1550 according to our knowledgeable waitress lulu who told us about the hotel being haunted and the story behind it. It was a Monday night so the restaurant was quiet, the meal was served at a relaxed leisurely pace not rushed allowing plenty of time to enjoy conversations between courses before finishing with a generous desert. Can’t wait to go back and may even stay in the haunted bedroom that I read up on after I got home.
   

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8. RH

   RobertH

   Warwickshire3 reviews

   3.0

   Dined on 5 July 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   We (myself and my partner) had eaten here before and we loved it. I convinced one of my sons, his brother and their partners to spend his birthday celebration at the restaurant. The food was excellent and the table service good too except that it was taking forever to get served . My son timed the how long we would wait for deserts and it was 37 minutes . This was after we asked how much longer we would be waiting after 35 minutes had passed. We left disappointed that his birthday was not as memorable as it could have been.
   

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9. LT

   LouiseT

   Warwickshire4 reviews

   3.0

   Dined on 7 June 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Good steak friendly service Needs a couple of things.. More sauce Salad garnish Better choice of desserts
   

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10. MP

    MichelleP

    Kent3 reviews

    5.0

    Dined on 7 March 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Loved the setting , quirky and funky The waitress was so calm despite being on her own with about 7 covers Food was fab , my friend had the steak served on the hot rock plate .. fab I had a chicken Caesar which was delectable. A great meal with great service
    

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