Swiss Chalet

Review summary

1. S

   Susan

   VIP

   Denver

   21 reviews

   5.0

   21 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We always have the BEST time and best service. The perfect cozy setting after skiing!
   

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2. N

   Nicole

   VIP

   Denver

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great- service even better. More food than expected for the price. Truly enjoyed it!
   

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3. M

   MARIANA

   Denver

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Un excelente lugar para cenar, las porciones son suficientes, la calidad de la comida muy buena y deliciosa, excelente servicio por parte de todo el personal
   

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4. K

   Karini

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience at Swiss Chalet! The food was excellent, with authentic flavors and well prepared the fondue in particular was delicious. The ambiance is charming, with a cozy atmosphere that truly captures the charm of a Swiss chalet. The service was impeccable, with the staff always attentive and friendly. A perfect place to enjoy a special evening in Vail. I highly recommend it.
   

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5. M

   Maikel

   VIP

   Orlando

   14 reviews

   5.0

   14 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service by Jason, great decoration
   

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6. p

   paolo

   New York City

   9 reviews

   5.0

   9 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service from Javier.. we ate too much Lol..
   

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7. V

   Vivian

   VIP

   Oaxaca

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   El queso no estaba como siempre, estaba muy líquido y no era como siempre, el servicio fue súper lento
   

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8. C

   Catherine

   VIP

   Tampa

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved the cheese fondue and drinks so much! Dennison was an amazing server and had great recommendations for us. He knew the menu well and was very attentive and friendly. A true pro!
   

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9. J

   Junko

   VIP

   Denver

   5 reviews

   2.0

   5 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   enjoy. First, I urge anyone reading this to go to other restaurants unless you specifically want a fondue experience. Second, I have written many reviews, and this is unfortunately one of the very few where I had to give a 2-star rating. Swiss Chalet failed to meet expectations and left my husband and me not only disappointed but outraged. While the cocktails and wine are commendable and the complimentary pretzel bread and butter were enjoyable (reason for the 2-star), the real food was a disaster. The Käsespätzle appetizer was far too heavy. We split the Zwiebelsuppe (equivalent to French Onion Soup), which cost an additional $5 to split (without being disclosed). The bread in the soup was burnt, there wasn't enough cheese, and it was excessively sweet and salty. I dare say that the frozen French Onion Soup from Costco might be superior. My husband ordered the Wiener Schnitzel Vom Kalb (Veal Schnitzel), and I had the Züricher Geschnetzeltes (Veal dish with mushrooms and round hash browns). Both dishes were absolutely terrible. My husband's veal was exceedingly dry, and my veal in mushroom sauce was unappealing, with the Rosti being worse than hash browns I had at another restaurant for breakfast. We were charged $223 for this subpar meal. The server's attitude shifted dramatically once we expressed our dissatisfaction; no alternative dishes were offered. This lack of service added to our outrage. We felt deceived into ordering unfamiliar dishes with no recourse for our dissatisfaction. We did not try the fondue, so I cannot comment on its quality. However, if you are seeking a fondue experience, this place might still be worth a try. For those looking for quality food, I strongly suggest exploring other dining options in Vail.
   

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10. OT

    OpenTable Diner

    Dallas

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Sigi was an outstanding server & was patient with having two toddlers in our party. Fabulous night!
    

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