Tam O'Shanter

Review summary

1. S

   Scott

   Los Angeles

   13 reviews

   2.0

   13 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Look, I love this place to my core. Love, love, love it. But today was so bad I don't even know where to begin. There were at least 10 things wrong 1. the appetizers came out after the entrees 2. three of the exact same salads came out with wildly different proportions of lettuce and two had no tomatoes though we didn't ask them to hold the tomatoes 3. the duck wings were dry and hard as rocks 4. the corn beef sandwich had a couple of thin slices of meat. do not compare it to a NY deli's corn beef 5. sides came out 20 minutes after the entree arrived 6. the placement of the food was a joke. three people ordered burgers and they all got someone else's burger (done-ness, bacon). 7. had to ask for ice for the iced tea 4 times over 20 minutes 8. the fish and chips must have had the chef kill a goldfish. there were plenty of fries but three puny pieces of fish. think half a fish stick 9. no avocado with the burger - avacado was ordered. they finally brought it out after the burger was eaten 10. food was warm at best - except for the soup - that was nice and hot. Nothing tasted terrible, except for the duck wings. But only two people of 11 thought the meal was really good. Where usually, we all love what we get here. In all fairness, the waiter was sweet and trying his best, AND they said there was a computer program malfunction. But my take is, based on the number of people bringing food to our table in street clothes - is that some of the chefs and wait staff did not show up today. Never been here before for lunch and will probably never come again for lunch (not during the holidays anyway). Will be back for dinner sometime in the new year and I hope they worked out the kinks by then. This restaurant is a treasure and I'll always give it another chance. But embarrassing with a bunch of family out from the east coast - and I had boasted about this restaurant for so long.
   

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2. J

   Jack

   VIP

   Los Angeles

   17 reviews

   5.0

   17 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This slice of the past is most welcome particularly around the holidays, with it' festive lights, and warm and inviting atmosphere; they even have an old fashioned fireplace while you wait to be seated. And the food can't be beat with familiar fare and attentive and expert service. It's a yearly tradition for us during the holidays and we hope it never ends!
   

   Tam O'ShanterResponded 1 day ago

   Jack, it warms our hearts to know our restaurant has become a cherished holiday tradition for you! We're delighted that you appreciate the festive atmosphere and enjoy our service and food. We look forward to being part of your celebrations for many years to come!
   

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3. S

   Steve

   VIP

   Orange County

   28 reviews

   3.0

   28 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Underwhelming from the moment we walked in . 12/22/2024 . We weren’t greeted warmly when we checked in for noon reservations. We knew we’d be seated on the patio Fireplace had Christmas decorations and there were space heaters Plain brown table - no decorations or vase of flowers I guess for meals that start at $25 I was expecting more I had the prime rib sandwich- only ok Lots of fat My husband had the California cut which he said was good Service ok I know it was 3 days before Christmas and they were busy but no real interaction with servers I won’t go again.
   

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4. R

   Reine

   Los Angeles

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was incredible, the Christmas decor was fabulous and the whole dining experience was amazing!! I will be back next year🎄⭐️✨🎅🏼❤️🤶🏻❤️🎄Merry Christmas 🎄⭐️🎅🏼🤶🏻
   

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5. D

   Daniel

   Los Angeles

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I LOVE THIS PLACE! Especially for the Holidays! Well decorated and staff was very friendly!
   

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6. M

   Monica

   Los Angeles

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 5

   For almost 25 years we’ve come here in December to celebrate the holidays. The decor is still lovely and the carolers are great, but sadly the food is very inconsistent. Tonight’s prime rib was tough and overdone, the creamed corn was rubbery, and the normally delicious sourdough bread was stale. The worst was that the amazing chocolate soufflé has been removed (yet again!) from the menu. These days we have to make a 160+ mile round trip for this experience, so this is probably the last time. If you’re local and looking for a festive place for a drink and an appetizer, this is the place to go, but if you’re looking for a delicious holiday feast, you’re rolling the dice. Hope this once-great place bounces back.
   

   Tam O'ShanterResponded 1 day ago

   Monica, your long-time visits mean a great deal to us, and we're grateful for your perspective. It's concerning to read about your recent dining experience, as we aim for consistent quality in our dishes. Your comments about the food and menu changes are important, and we'll share them with our team for improvement. Thank you for sharing your thoughts.
   

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7. S

   Suzanne

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   LOVE coming to the Tam during the holidays! The Christmas Carolers are the BEST and so great!!! We Love the tableside singing!!!! Please keep hiring them!!!! Our server was absolutely lovely and attentive and my filet mignon was perfectly cooked to order. Chef’s kiss! Happy Holidays!!!
   

   Tam O'ShanterResponded 1 day ago

   Suzanne, we're thrilled to hear how much you enjoyed our holiday atmosphere with the Christmas Carolers and your lovely dining experience. It's wonderful to know that our team made your visit special and that your meal was to your satisfaction. Thank you for sharing your joy with us, and we look forward to celebrating more holidays with you in the future!
   

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8. G

   Gary

   VIP

   San Diego

   7 reviews

   2.0

   7 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 4

   Three of us were there for a pre-Christmas lunch. There was all also a table of eight or ten, They were rawkishly loud! None of the three of us at our table could hear anything the other two of us were saying. Another group that was in the same room demanded they be mov d to a different area.
   

   Tam O'ShanterResponded 1 day ago

   Gary, thank you for sharing your experience with us. We strive to offer an enjoyable dining atmosphere, so we truly appreciate your feedback on the noise level. Our team is always looking for ways to enhance our guests' comfort. We hope you'll visit us again so we can provide a more pleasant experience.
   

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9. H

   Holly

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   I love Tam O Shanter for the Holidays. The roaming Carolers are so much fun. I book several dates in December. I was just here last week and brought a friend that enjoyed it. Last night was sad. They sat me in the Outdoor gravel pit. The table was not set like the other tables around. The server didn’t even notice no salt, pepper, silverware on the table. I had to ask for everything. I thought maybe they changed to self serve and I needed to put on an apron to get some food. It was past 6:30 and where were the Carolers? I had bread and salad. I do not like to fill up on bread. Waiting I broke out my phone. So much for dinner and the Carolers. I thought I could have gotten a Turkey dinner for 1/2 the price and not paid for parking and the food would have been hot. The Carolers sang one song and we’re off. Food finally came. Took most of it home. So much for dining and Christmas cheers. Empty.
   

   Tam O'ShanterResponded 4 days ago

   Holly, thank you for sharing your experience, as it helps us improve our service. We strive to create a memorable dining atmosphere for the holidays, and we're concerned about your recent visit. Please know that we take your feedback seriously. For further assistance, kindly reach out by calling the restaurant so we can address your concerns directly. Thank you.
   

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10. A

    Anna Lee

    Los Angeles

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Really just the most festive place to go during the holiday season.
    

    Tam O'ShanterResponded 5 days ago

    Anna, thank you for your kind words! We're delighted to provide a festive experience during the holiday season, and we look forward to welcoming you back to create more joyful memories!
    

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