Taverna - Maui

Review summary

1. L

   Lori

   VIP

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Horrible experience. With a 7pm reservation, we waited 30 min to be seated. Then another 30 min passed and our party of 4 still only had water. It was a pre-set menu, no idea why food wasn’t served in a timely way. Finally I went to the hostess (wait staff not around) and asked if we could get some bread, due to our being so hungry after being there an hour. She sent a manager over, who said they were busy and apologized. We then got food, ran out of water and repeatedly had to ask wait staff before water refill. Food came very slowly, and was $110 each for preset menu price, They gave no comp for the dreadful service and wait time. Cancelled upcoming reservation, suggest you do as well.
   

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2. D

   Don

   VIP

   Calgary

   1 review

   4.0

   1 review

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Horribly slow… both from the bar and the kitchen No warning about the fixed price holiday menu
   

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3. J

   J

   San Francisco

   13 reviews

   3.0

   13 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   We had a holiday prefixe menu. We had ordered the burrata for our first course. It was served so cold that it was firm and hard which defeats the purpose of eating burrata. The vegetarian options in the prefix menu was passable at best - penne with marinara sauce. A little more thought would have made a couple of people in the group happy. Great ambience and service by a first time server
   

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4. T

   Tim

   Greater Boston

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   My family of 4 (2 teens) dined at Taverna on Christmas night - 12/25/24. We wanted to like this place, but we didn't - and it was mainly due to poor service and overpriced food. Our bill came to $667 with tip, and it was probably the worst dining experience during our vacation. Here's what made our experience poor: 1) After our water and first round of drinks were served and our order was taken, our waitress disappeared for an hour. An hour! Not once did she come back to check on us or take an other round of drink orders or refill our waters. 2) When she finally reappeared, we asked for our waters to be refilled. She forgot. When she came back again 10 minutes later, we had to ask her again for water. She came back 10 minutes later and finally filled our water. 3) My daughter's appetizer arrived 15 minutes before the remaining appetizers came out for the 3 of us. When the remaining 3 appetizers came out, it was apparent they delivered our appetizers to the wrong table. 4) Speaking of appetizers, my wife and I both got the beet salad. For the $110 price per head we paid, I was super disappointed with the size of the salad. It was tiny. 5) When our main courses finally arrived, we had no silverware. We had to wait, yet again, while our food was cooling down. When they delivered our silverware, I had to then ask for steak knives for my son and I. I could tell our waitress was annoyed, when she asked "how many steak knifes would you like?". I responded with "2 steak knifes for the 2 steaks we ordered". It's common sense that you provide customers with steak knifes when ordering steaks - not a bread knife. Overall the food was tasty, but the service was SO lacking for the price we paid. If Taverna Management is reading this review, they should pay closer attention to the tables and periodically check in with dining customers to ensure they are having a good dining experience. The waitress we had needs training and improvement.
   

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5. A

   Aurora

   Dallas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Visiting in from Texas. Pretty cool Christmas dinner with the family! The food was great. Barata was average but the environment was a 10/10. Patio seating looking out into the island was a vibe.
   

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6. m

   mgcc8899

   San Diego

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   The food was delicious and ambience was great. Our waitress seemed to forget about us a lot (kept having to repeat requests, ask for next course, drinks, silverware, etc.) but other than that it was great.
   

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7. E

   Erica

   VIP

   New York City

   13 reviews

   2.0

   13 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   They had a special Christmas menu all week long which wasn’t publicized online and was very limited. We were returning after three years because my daughter loved the gnocchi and their bread, neither of which was on the special menu. Food was average at best and not at all worth the $110/pp charged. Much better options nearby!
   

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8. k

   kim

   Hawaii

   12 reviews

   4.0

   12 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Christmas Eve special menu was good. Service was spotty. Neighborhood favotite
   

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9. S

   Shaun

   San Francisco

   2 reviews

   1.0

   2 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   It was horrendous. In 25 years of coming to Maui this was the worst experience to date. Portions were for small children. And we paid over $850 based on the price fixed menu which wasn’t on their website (and I called to confirm they had their fill menu- but alas they didn’t). The scam on the pricing, portions and selections is jaw dropping. Wouldn’t go back if it were the last place on earth to eat.
   

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10. C

    Cloris

    Orange County

    1 review

    4.0

    1 review

    Dined 5 days ago

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4

    Great filet mignon and catch of the day. Service was good and noise level minimal
    

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