Teppan Village Japanese Steakhouse

Review summary

1. D

   Douglas

   San Antonio

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A great experience for our family of 9. We truly enjoyed the atmosphere, service, and food. Your people are amazing. Thanks
   

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2. O

   OSCAR

   VIP

   Mexico City

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They said they feed you, they bill you and they ask you out.. Probaly the worse Tepan in the World
   

   Teppan Village Japanese SteakhouseResponded 1 day ago

   Hi Oscar, Thank you for your feedback. I recall that before your visit you mentioned in OT messaging that you were coming “but not in good spirit” due to missing our reservation policy at the time of booking. While we understand that not everyone agrees with our policies, they are in place to ensure fairness and a positive experience for all our guests. These policies have been in place for 36 years and with minimal concern from our guests. We’d also like to clarify that OpenTable has limitations on where we can display our policy. We do our best to ensure transparency through automated reminders and direct messaging the day of. We truly value your feedback and regret that this clearly affected your experience with us.
   

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3. s

   shawn

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super fun experience, kids loved it! I highly recommend it.
   

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4. C

   Chloe

   VIP

   Seattle

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sasha was an awesome chef and the food was great. We come here everytime we visit Whistler.
   

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5. OT

   OpenTable Diner

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went as a family of 8 for my birthday supper. Great service, very attentive. very entertaining! We all enjoyed our food...so much food !! All in all a wonderful experience.
   

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6. S

   Sharon

   Ottawa

   3 reviews

   5.0

   3 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our 2nd time at Teppan Village. Food is fresh and delicious. Really enjoyed the salmon and scallops. Great value with the Special (for both food and drinks). Chef and server were both attentive. Cooking at group table is unique. Not overly noisy despite 'group' set-up. Would recommend Teppan Village.
   

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7. H

   Huey

   Seattle

   1 review

   1.0

   1 review

   Dined on 28 November 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   We enjoyed the evening and our chef was great but the freshness of the ingredient was disappointing.
   

   Teppan Village Japanese SteakhouseResponded on 29 November 2024

   Thank you for your feedback Huey. We’d like to address your concerns about our scallops, as noted in your private message on OpenTable. We take food safety very seriously and follow strict protocols to ensure the quality of every dish we serve. All our seafood is Ocean Wise-certified and sushi-grade, meaning it is flash frozen at peak freshness and meets the highest standards. This process preserves exceptional quality while eliminating harmful bacteria or parasites, making the risk of food-borne illness extremely unlikely. Additionally, portions are carefully thawed each day based on reservations to ensure optimal quality for every service. Thank you again, and we look forward to welcoming you back soon!
   

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8. K

   Katherine

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined on 18 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Sam, was intuitive and amazing and anticipated our needs. Just top notch! Our chef was entertaining and terrific! The meal was perfectly prepared and delicious!
   

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9. D

   Deirdre

   Vancouver

   19 reviews

   5.0

   19 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the Fall Special menu & celebrated our Mum’s birthday. Excellent service and food and such a memorable experience! Thank you all.
   

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10. H

    Holly

    Vancouver

    5 reviews

    4.0

    5 reviews

    Dined on 13 November 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Fun experience, especially for the kids. $39 fall menu was great! Kids menu $22. I think the beef and salmon were the best. The wok fried rice is really tasty. Overall the food was too salty, perhaps ask for less salt and use the dipping sauces if you need more. Good experience!
    

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