The Charcoal Room - Santa Fe Station Hotel & Casino

Review summary

1. C

   Colleen

   San Diego

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service! As a local living just down the street I will make the Charcoal House a regular visit!
   

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2. K

   Kimberly

   San Francisco

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   We were a party of four. Made reservations and waited an additional 10 minutes…not unreasonable. We only came here because perceived “nicer places” were full. We all agreed that we were pleasantly surprised with the whole experience. Steaks were very good and the sides were amazing. Corn, Brussels sprouts and mushrooms. Each is good enough for at least two people. Shrimp/bacon appetizer was a hit. I had a Cesar salad. Pretty basic and looked rather lack luster so only thing that could be improved but for $11, I wasn’t expecting much. But best of all we’re our waiter Justin and his assistant Patrick. No snootiness, happily answered any questions and made our experience that much more enjoyable as they joined the party in their own way. Good value as all of us had to go bags, thus another meal. We will be back.
   

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3. D

   DARIN

   Las Vegas

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   The food was very good as it applies to the entrees. The sides were terrible. The "charred" corn was burnt, the mac and cheese was tasteless. Both were sent back. The bacon wrapped shrimp was fantastic. The strip steak was cooked perfectly. The crab and asparagus (oscar style) was great. The service from the waiter was good, however, the greeters at the entrance were horrible. Neither of them greeted anyone, and employed absolutely no communicative skills. We almost walked out before we got seated. Definitely some training needed
   

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4. B

   Bryant

   Las Vegas

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Very nice ambiance with energetic atmosphere . I had a Porterhouse with loaded potato and asparagus. The sides tasted wonderful, and the steak was medium well, season great & flavorful. The only issue I had was that the steak a little tough. Although we had two servers the service was slow and it took about an hour to receive our meal after ordering. As a matter of fact we had to cxl a drink order that took to long as we were attending a concert that we'd be late for. The drinks tasted wonderful. I'd eat there again I'd just do so on a not so popular night
   

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5. A

   Alan

   VIP

   Tahoe

   5 reviews

   3.0

   5 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   The hostesses said they didn’t have a reservation for us. I showed them the OpenTable reservation on my phone and they said they would work us in. They were under staffed and running behind. The food was good, but a bit pricey. The guitarist playing for the diners was excellent. The servers were average.
   

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6. S

   Susan

   San Diego

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a very pleasant surprise. The bread was exceptional, the Caesar Salad was cold and crisp, excellent dressing and croutons were crunchy. Well you might say that is what you expect, but I have been to many pricey restaurants in Vegas and they couldn't get the salad right much less the meat. Their french onion soup was excellent, the filet was very tasty and tender. They had this guy playing the guitar that made you feel like you were Italy. The employees actually looked like they liked their job, imagine that! I chock it up to excellent management.
   

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7. L

   Laura

   VIP

   Phoenix

   159 reviews

   5.0

   159 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service exceeded our expectations. (bone-in -ribeye and Chilean Sea Bass Special) Service from Justin and his helper were TOP NOTCH!)
   

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8. K

   Kimberly

   Tucson

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 4

   One of the best steaks we have ever eaten. The sautéed spinach and broccoli were also wonderful!
   

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9. E

   Eddie

   Las Vegas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Charcoal Room is the absolute best restaurant in North Las Vegas. Exceptional Service (Justin) Ines & Juan. Wonderful music. Thank you so much for a wonderful Birthday experience for my best friend.
   

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10. J

    Janice

    Las Vegas

    34 reviews

    5.0

    34 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our favorite bar and our favorite bartender Julia. Nice people, great food. Worth the money
    

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