The Charles Dickens

Review summary

1. r

   ruth

   London

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Amazing roast dinner overlooking the sea.. Decor is a little dated, but great value and friendly staff. Definitely recommend.
   

   Is this helpful?

   Report
2. D

   Dani

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The pie and mash was amazing. Great service, lovely atmosphere. Everyone in our party enjoyed it.
   

   Is this helpful?

   Report
3. K

   Karen

   Kent

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Service outstanding - young team were polite, attentive, informative, if scripted. Food tasty: ribs and sauce looked a mess on plate, fish cooked beautifully - crispy on skin side but firm and tender. Desserts: apple berry crumble plentiful but exceptionally hot so take care, sticky toffee very good, if rather sweet. Drinks: cocktails hit and miss as one strong and the other weak, bottle of wine fair but expensive, bottle of water unnecessary expense and glasses of water would do. Band began downstairs when we were eating dessert, so loud we could hardly hear each other over the table for two - not a good way to finish our meal as restaurant music also playing at same time! Over £100 for this experience was excessive when there are plenty of other more enjoyable nearby restaurants with better tasting and value offerings.
   

   Is this helpful?

   Report
4. A

   Anna-Marie

   Devon

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Booked for 3 Boxing Day lunch (2.30pm). Extremely busy on entering the restaurant area (upstairs) but the Staff were attentive & didn't stop "running around " for the 2.5 hrs we were there. Good food, generous portions, warm cosy environment. Good value for money & definitely glad we booked. Will definitely visit again when back home in Broadstairs.
   

   Is this helpful?

   Report
5. C

   Claire

   Kent

   1 review

   5.0

   1 review

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fabulous evening with super waitress service- they went over and above giving us Some crackers too -thank you -
   

   Is this helpful?

   Report
6. A

   Abby

   Kent

   1 review

   1.0

   1 review

   Dined on 20 December 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 2

   A party of six people for dinner last night. Although they tried their best, the food wasn’t just awful and one person in our group sent his food back three times. The last one was fish which was cold and raw. The waitresses were very apologetic and embarrassed by the situation however, they really need to step up their game as there is so much local competition and this is very poor indeed. Won’t be going back.
   

   Is this helpful?

   Report
7. J

   Jo

   Kent

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the food. Lovely and hot. And very tasty. Staff were very attentive. Definitely coming back
   

   Is this helpful?

   Report
8. g

   geoff

   Kent

   2 reviews

   5.0

   2 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Family Sunday lunch and we all said it was a 10 out 10. Well done to you all !!
   

   Is this helpful?

   Report
9. J

   Julie

   Kent

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The meal was amazing, so much food. Was a bit noisy but it’s probably down to a lot of Christmas parties. Will definitely return and recommend to friends
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    London

    1 review

    2.0

    1 review

    Dined on 30 November 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 2

    My wife and I booked a table for 7.45pm on a Saturday night. We were surprised to see that only 2 other tables were occupied! My wife had a crab starter followed by gammon steak and salad and I had a stake and ale pie. The crab dish was a spoonful of crab in a plate with a thin slice of pickle. The gammon “steak” looked more like a big rasher of bacon with a few lettuce leaves and an overdone egg. My pie looked promising but when I cut into it I found 4-5 lumps of gristle in a grey taste less liquid that you charged me £24.00 for! The staff were nice and so to avoid any unpleasantries we just paid and bought a takeaway from the nearby chip shop!! No wonder the place was empty!
    

    Is this helpful?

    Report