The Circular at The Hotel Hershey

Review summary

1. L

   Lindsey

   Philadelphia5 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always we had a great experience at the hotel hershey, food was amazing and so was our waiter Patrick.
   

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2. T

   Tina

   Washington DC3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food, beautiful space, and very friendly staff.
   

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3. LD

   LisaD

   New York City8 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had dinner with friends. The service, food, atmosphere was all amazing.
   

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4. B

   Bill

   Pittsburgh19 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   All of our food items - apps, main courses, desserts - were fabulous. Flavorful and perfectly cooked. Service was friendly and helpful. Atmosphere elegant and able to have a quiet conversation.
   

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5. FF

   FitforFood

   Philadelphia6 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   As someone who has a food allergy, I was very thankful for the sever and kitchen staff who were able to create a dish for me to enjoy. My husband also really liked the filet he had and the bread appetizer was delicious. I would recommend coming here for a date night or special occasion.
   

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6. C

   Carolyn

   Philadelphia1 review

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter John was excellent, very attentive! The food was amazing! The atmosphere was great! We had a wonderful evening and highly recommend it! Thank you
   

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7. B

   Bill

   Philadelphia5 reviews

   5.0

   Dined on 26 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cannot say enough good things about our dinner at the Circular. Food was so delicious. Service (Mike was our server) was excellent making the dinner so enjoyable.
   

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8. B

   Bob

   Philadelphia7 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great. Great presentation, taste and service. Manny was excellent.
   

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9. S

   Suzanne

   Coastal Georgia7 reviews

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service from Joe. The food was superior.
   

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10. T

    Terri

    Philadelphia2 reviews

    2.0

    Dined on 19 February 2025

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 1

    Made reservation one month ahead of date. It was our anniversary dinner and requested 7 PM reservation time and a seating at one of the large windows. We had previously been at the hotel Hershey and dined in the circular room and enjoyed our experience. However, this was pre-Covid. Arrived for our reservation 10 minutes ahead of time. Was told there was some seatings before us that we could sit at the bar which we did. However, it wasn’t until a half hour later that we were seated and it was not a table at one of the large windows that I had requested. It was a small table just for two and the table was located at an area where no one else was sitting prior to our arriving, so I’m not sure why we had a wait. When I questioned the hostess seating us as to why we were not being seated at one of the large windows as I had requested she told me if that’s what we want, we’ll have to wait longer. I don’t understand since I hadn’t made this request a month prior. Once we were waited on and ordered our food I had lobster bisque as a starter and when it came, there was no soup spoon at the table setting or supplied with the soup itself. I had to sit there until I was able to flag somebody down in order to get a soup spoon. Even after our meal was delivered no one from the wait service ever came back to us to ask how our food was and if we required anything. Poor customer service. My take was that post Covid has obviously affected the quality of service that one would expect at a luxurious hotel.
    

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