Crown Room

4.1

233 Reviews

$50 and over

Steakhouse

Make a booking

2 people

21 Dec 2024

21:00

Romantic
Good for special occasions
Innovative

Crown Room is an elegant dining experience tucked away in a quiet intimate setting inside The New Downs Casino.

We can boast about the incredible food, wine selections, our selection of ten 18 year or older scotchs, our large selection of Kentucky Bourbons and atmosphere…but what you won’t believe is the impeccable service. We don’t want to spoil the fun and surprises, but what we can tell you, Albuquerque is now in for an incredible treat.

Don’t believe us? Take a moment to view the wine list and menu. If you want to give your palate and your dining companion a flavorful adventure, there just isn’t a better option than The Crown Room.

Please dress for success. We suggest discourage cut off, gym shorts and flip flops.

Additional information

Dining style
Casual Elegant
Price
$50 and over
Cuisines
Steakhouse, Seafood
Hours of Operation
Dinner Thu–Sat 5:00 pm–8:00 pm
Phone number
(505) 767-7166
Website
https://abqdowns.com/crown-room
Payment Options
AMEX, Discover, Mastercard, Visa
Dress code
Smart Casual
Private party facilities
Crown Room is an elegant dining experience tucked away in a quiet intimate setting inside The New Downs.

Location
145 Louisiana Blvd NE, Albuquerque, NM 87108
Area
Albuquerque
Cross Street
Central
Parking details
Free Valet parking along with a open public parking
Additional
Vegan

Featured in

What 233 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1

4.1 based on all time ratings

4.2Food
4.3Service
4.3Ambience
3.6Value

Noise • Moderate

233 Reviews

G
Gene
New Mexico
1 review
3.0
1 review
Dined on 28 November 2024
1. Overall 3
2. Food 3
3. Service 1
4. Ambience 4
The experience was disappointing. A three-hour dinner with lots of waiting. We went at Thanksgiving where they served a limited menu, which may have contributed to the problem, but should have made things easier. The food started out luke warm. We had to ask for everything and then wait. After the initial serving, we asked for gravy for the mashed potatoes and turkey--which arrived 20 minutes later. It should have arrived with dinner. No dinner rolls and then no butter--each another request. The desserts were impressive and tasty, but also took 20 minutes to arrive. Perhaps this was a one-off caused by the unique menu. Luckily, we had good company to pass the time.
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R
Ron
New Mexico
18 reviews
1.0
18 reviews
Dined on 3 August 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Open tables book and sent 2 confirmation but when we arrived the Crown Room was closed. We ask and were told they have no regular schedule. It was a Friday night at 7:00pM Either the restaurant or open tables need to address this.
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SM
SamuelM
New Mexico
2 reviews
4.0
2 reviews
Dined on 12 May 2024
1. Overall 4
2. Food 5
3. Service 3
4. Ambience 5
Wait staff needs training to improve the fine dining experience. We had to ask for most things. Was not offered wine list, coffee with desert and waiter made us feel rushed and entrée was offered before we were done with our salads. I really enjoyed the food quality and the ambience. Please train your staff!
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JP
JeanP
New Mexico
1 review
4.0
1 review
Dined on 18 February 2024
1. Overall 4
2. Food 3
3. Service 4
4. Ambience 5
Love the room. service was great. Music amazing. price was high
1 person found this helpful
a
angelicat
New Mexico
3 reviews
1.0
3 reviews
Dined on 15 February 2024
1. Overall 1
2. Food 5
3. Service 1
4. Ambience 5
Manager is very rude and unprofessional. Wade was behind schedule all night making people who had reservations wait we waited one hour pass reservation time and told we would have to wait because they were not ready not a good valentine’s gift thanks
Crown RoomResponded on 24 February 2024
We're sorry to hear about the inconvenience you experienced during your visit. We understand this situation must have been frustrating and we would like to address it appropriately. Please send your contact information, so we can follow up on this matter. Thank you.
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OT
OpenTable Diner
New Mexico
2 reviews
1.0
2 reviews
Dined on 15 February 2024
1. Overall 1
2. Food 5
3. Service 1
4. Ambience 5
Our reservation was for 6:15 didn’t get seated until 6:45. Sat down for 20 min and no one has acknowledged us! Had to wave the busboy to call a waiter to take our drink order and we already knew what we wanted to order for our dinner but they still took at least 15 min go come by our table. Busboy finally came by again and asked us for our drinks and the. He said the waiter would be by to take our dinner order. So we waited and waited finally Our drink were brought out but still waited. Finally close to 8 pm they took our order. The waiter said how sorry he was but they were really busy and it was they first day open since Covid pandemic so it was a lot. No manager came by the whole night to ask how everything was which I thought was strange since the place is small and only 15 tables. Good was very good and great taste but service was horrible.
Crown RoomResponded on 24 February 2024
We're sorry to hear about the inconvenience you experienced during your visit. We understand this situation must have been frustrating and we would like to address it appropriately. Please send your contact information, so we can follow up on this matter. Thank you.
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PR
PhillipR
VIP
Dallas
2 reviews
1.0
2 reviews
Dined on 2 April 2023
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
The placed was closed when we arrived for our reservation, Open table needs to get their act together with this restaurant so not to accept reservations when a place is closed down, what a waste of my time and gas.
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CL
CynthiaL
New Mexico
2 reviews
1.0
2 reviews
Dined on 1 April 2023
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Was not open after driving 45 minutes to get there and was escorted out of the building by security. Claimed restraint has not been open for months.
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CC
ColinC
New Mexico
1 review
1.0
1 review
Dined on 25 November 2022
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
The restaurant was closed, even though we had a reservation. From what the casino front staff told us, they close if there aren't enough patrons to keep the kitchen open. However, they never told anyone, including us. So there was no dinner. I wonder how this place is managed.
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OT
OpenTable Diner
Des Moines
3 reviews
5.0
3 reviews
Dined on 16 July 2022
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Great undiscovered place in Albuquerque. Go there. You will not be disappointed!!!
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FAQs

Crown Room is rated 4.1 stars by 233 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

21 Dec 2024

21:00

145 Louisiana Blvd NE, Albuquerque, NM 87108

Additional information

Cross Street
Central
Area
Albuquerque
Hours of Operation
Dinner Thu–Sat 5:00 pm–8:00 pm
Price
$50 and over
Cuisines
Steakhouse, Seafood
Dining style
Casual Elegant
Dress code
Smart Casual
Parking details
Free Valet parking along with a open public parking
Payment Options
AMEX, Discover, Mastercard, Visa
Additional
Vegan

Website
https://abqdowns.com/crown-room
Phone number
(505) 767-7166
Private party facilities
Crown Room is an elegant dining experience tucked away in a quiet intimate setting inside The New Downs.

Crown Room

Make a booking

Additional information

Featured in

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Menu

What 233 people are saying

Overall ratings and reviews

FAQs

How is Crown Room restaurant rated?

Is Crown Room currently accepting bookings?

Make a booking

Additional information

Featured in

14 New Mexico Restaurants to Connect In For Mother's Day

64 Albuquerque Area Restaurants to Love This Valentine's Day