The Duke of Sussex

Review summary

1. A

   Adrian

   London

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   We had to wait extremely long to be served. Although tapas were very good, the mains disappointed us all over. The wait was too long, we ordered drinks which we never got, overall experience was way below expectations
   

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2. OT

   OpenTable Diner

   London

   3 reviews

   5.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good food and although very busy the service was excellent
   

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3. i

   i

   VIP

   London

   3 reviews

   5.0

   3 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 2

   Great local and I’m a proper regular -it’s a huge space to heat and the front doors could do with a heater above then to stop the draughts and be better sealed / I know all the staff and they know me and that makes a good local and the food is just my taste and the starters and particularly good : keep it up team cheers Crichton
   

   The Duke of SussexResponded on 13 December 2024

   Hello i, Thank you for taking the time to share your thoughts! It’s always wonderful to hear from one of our regulars, and we’re so glad you feel at home here. It means the world to us that our staff and food hit the mark for you—especially those starters! We appreciate your suggestion about the front doors and the heating. It's a great point, and we’ll definitely take it on board as we’re always looking for ways to improve the comfort of our space. Looking forward to seeing you again soon—it’s always a pleasure having you here! Best, Team Duke
   

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4. I

   Iain

   London

   6 reviews

   5.0

   6 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and nice atmosphere even for a Sunday evening
   

   The Duke of SussexResponded on 13 December 2024

   Dear Iain, Thank you for your kind words! We're delighted to hear that you enjoyed our food and the atmosphere, even on a Sunday evening. Creating a great experience for our guests is always our goal, no matter the day of the week. We hope to welcome you back soon for another wonderful visit! Best, Team Duke
   

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5. E

   Emma

   London

   7 reviews

   5.0

   7 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everyone is alway so kind to me, my sister and our two not so very well behaved dogs . Thanks
   

   The Duke of SussexResponded on 13 December 2024

   Hello Emma, Thank you so much for your lovely review! We're thrilled to hear that you, your sister, and your two furry friends feel so welcome here. It's always a joy to have you all visit, and we’re so glad we can provide a space where everyone feels comfortable—paws and all! We look forward to seeing you all again soon. Give your pups a pat from all of us here at Duke Best, Team Duke
   

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6. s

   simon

   London

   3 reviews

   4.0

   3 reviews

   Dined on 7 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Really good tapas here - leeks with romesco was great, and some pretty good value wine
   

   The Duke of SussexResponded on 13 December 2024

   Hello Simon, Thank you for your fantastic review! We're thrilled you enjoyed the tapas—especially the leeks with romesco. It’s always great to hear when our dishes hit the spot! We're also glad you found the wine selection to be good value—it’s something we take pride in. We look forward to welcoming you back soon for more delicious food and wine. Best, Team Duke
   

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7. M

   Mari

   VIP

   London

   6 reviews

   5.0

   6 reviews

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really high quality of food again! Well done !! We loved our pie and the rest !
   

   The Duke of SussexResponded on 26 November 2024

   Hello Mari, Thank you very much for rating us with the highest rating. We are thrilled you have had an enjoyable dining experience with us. Looking forward to hosting you again soon. Best, Team Duke
   

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8. g

   george

   London

   4 reviews

   5.0

   4 reviews

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exactly the warm and tasty local experience that we were looking for.
   

   The Duke of SussexResponded on 13 November 2024

   Hello George, Thank you very much for taking the time to leave us a review and rate us with 5*. We are thrilled to hear that you have enjoyed your dining experience with us. We look forward to hosting you again soon. Best, Team Duke
   

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9. i

   i

   VIP

   London

   3 reviews

   5.0

   3 reviews

   Dined on 5 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great chef - nice and quiet relaxing lunch - heating on - happy bunny
   

   The Duke of SussexResponded on 8 November 2024

   Hello i, Thank you very much for taking the time to leave us this wonderful review. It is very much appreciated across our team. We are looking forward to hosting you again soon. Best, Team Duke
   

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10. H

    Helen

    London

    8 reviews

    2.0

    8 reviews

    Dined on 26 October 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 2

    Online Menu shown when booking was not available, I felt mislead. Choice was limited and uninspiring. Ordered fish and chips. There was more batter than fish. Batter was was soggy, tiny amount of chips. The beer had a funny taste and was flat. Staff were disinterested in feedback. Not surprised there were not many dinners. Didn't stay for desert. Won't be going back. I rather pay more and have a decent quality than payless and feel dupped.
    

    The Duke of SussexResponded on 28 October 2024

    Hello Helen, Thank you for your feedback and we are sorry to hear that your recent dining experience did not meet your expectations. Our online menu is intended as a sample to showcase the types of dishes we offer. Since we update the menu twice daily to reflect seasonal ingredients and our chef 's inspirations, it is not possible to upload each menu in real time. We are also sorry to hear that the fish and chips did not meet our usual standards. We will be sure to share your comments with our kitchen team to ensure we maintain the quality we strive for. Best, Team Duke
    

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