The Florence

Review summary

1. P

   Piero

   London

   1 review

   1.0

   1 review

   Dined on 15 December 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   The quality of the food was very poor. We ordered two roast sunday lunch (pork) and two kids menu’. The Yorkshire pudding and the vegetables were not fresh (likely cooked the day before and warmed in the microwave). The roast was poor quality and pre-coocked. The steak from the kids menu was small and overcoocked (we ordered medium-rare). Food arrived in 5 minutes that means was precoocked. The room was cold because every few minutes someone opened a very noisy back door to access the garden). We were very disappointed and left without ordering the pudding.
   

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2. D

   Darren

   London

   2 reviews

   5.0

   2 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent and staff service was outstanding and friendly.
   

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3. T

   Tom

   London

   25 reviews

   4.0

   25 reviews

   Dined on 24 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Really nice buzzy pub and a great Sunday roast. Let down a bit by the vegan roast not being available, they wouldn’t let us order extra gravy even when we offered to pay for it and then we weren’t allowed to order any dessert “for two hours” Bit weird, but if you can get past it’s a solid roast in a lovely pub! :)
   

   The FlorenceResponded today

   Hello Tom, Thank you for your feedback and apologies for your experience in our pub. We do offer free extra gravy - that was an unfortunate misunderstanding and I’m sorry about that. During the festive season our vegan option is replaced by the Wild mushroom strudel from the mains. But not to worry - the vegan wellington is making a comeback in January! We hope to see you soon. All the best, Team Florence
   

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4. S

   Sophie

   London

   5 reviews

   5.0

   5 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Florence is a home from home pub - great ambience, delicious food and excellent service, particularly given the number of people they’re looking after. Everyone very welcome - children and dogs too👏😊
   

   The FlorenceResponded on 22 November 2024

   Dear Sophie, Thank you so much for the lovely review! We are so happy to hear you enjoyed your visit and are looking forward to welcoming you back very soon :) The Florence Team
   

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5. I

   Ianus

   London

   1 review

   5.0

   1 review

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really good food and drink and lovely out door area
   

   The FlorenceResponded on 5 November 2024

   Thank you so much for taking the time to leave us feedback and thank you for the stars! :) Looking forward to welcoming you back! The Florence Team
   

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6. C

   Claudia

   London

   1 review

   5.0

   1 review

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First visit for us and really enjoyed the experience. Super dog friendly. Tables not over cramped. Food excellent, service attentive and warm. Overall we’ll definitely go back.
   

   The FlorenceResponded on 5 November 2024

   Thank you so much for taking the time to leave us feedback and thank you for the stars! :) Looking forward to welcoming you back! The Florence Team
   

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7. M

   Marie

   London

   1 review

   5.0

   1 review

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, great service. Lovely decor inside and a good sized secure outdoor garden. Plenty of tables inside and out. Definitely recommend going here. Dogs welcome too.
   

   The FlorenceResponded on 5 November 2024

   Thank you so much for taking the time to leave us feedback and thank you for the stars! :) Looking forward to welcoming you back! The Florence Team
   

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8. O

   Oenono

   London

   1 review

   5.0

   1 review

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food. Excellent service. Couldn't fault them. Got a little bit noisy in the evening but other than that. Lovely place.
   

   The FlorenceResponded on 5 November 2024

   Thank you so much for taking the time to leave us feedback and thank you for the stars! :) Looking forward to welcoming you back! The Florence Team
   

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9. E

   Ejike

   London

   1 review

   5.0

   1 review

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every time I’ve been to The Florence, it’s always been great. The roast was wonderful, kids were more than happy with the burgers and the service was great too. We have a dog and the pub is really dog friendly, so an all round winner! We’ll be back!
   

   The FlorenceResponded on 5 November 2024

   Thank you so much for taking the time to leave us feedback and thank you for the stars! :) Looking forward to welcoming you back! The Florence Team
   

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10. W

    Warrick

    London

    1 review

    5.0

    1 review

    Dined on 2 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The meal was celebration lunch for my Mum's birthday and as always we were very well looked after by the wonderful staff at the Florence
    

    The FlorenceResponded on 5 November 2024

    Thank you so much for taking the time to leave us feedback and thank you for the stars! :) Looking forward to welcoming you back! The Florence Team
    

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