The George in Rye

Review summary

1. BR

   BRIANH

   London5 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Never had a disappointment at the George, seems they have a new team and they where excellent
   

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2. B

   Bobbie

   East Sussex1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had dinner at The George Grill as part of an overnight stay and found it to be excellent. The food was delicious and well presented, and the staff were professional and welcoming. A big thank you to our waiter (who was from the Canary Islands) and was friendly, very attentive and provided an excellent service. We had the Romney Marsh lamb for starters which tasted amazing, followed by the Hake and clams with coconut verde sauce, equally delicious. Dessert and cheeses were fab. The following morning we thoroughly enjoyed the continental and cooked breakfast. The poached eggs were cooked perfectly and the smoked salmon was high quality. This is our second visit here and although the menu may be limited for some, it is of high standard.
   

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3. L

   Lorraine

   Brighton2 reviews

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food, had roast beef, best roast potatoes and cauliflower cheese I’ve ever tasted! Attentive and friendly service. Looking forward to visiting again.
   

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4. M

   Mike

   London4 reviews

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ruiman and his team provide the best dining experience in the area with the best ingredients around, well worth a visit
   

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5. A

   Amalia

   London2 reviews

   3.0

   Dined on 8 March 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   I think the dining room (the top area) is pretty boring and stale, our steaks weren’t cooked according to order, we all ordered medium but they were all well done (we didn’t complain as we didn’t want to make a fuss), also the seasonal veg we guessed were cooked in or with mustard which wasn’t mentioned on the menu and we aren’t mustard fans. We still had a lovely evening
   

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6. S

   Steve

   Cambridge1 review

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   excellent service and lovely food, only criticism would be that the lunchtime menu might be a bit limited for some. Scallop week in Rye so had to have them and they were superb.
   

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7. a

   anna VIP

   East Sussex7 reviews

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lively friendly atmosphere , busy Sunday lunch time but still excellent service , superb food, 3rd visit in the last year & never disappoints
   

   The George in RyeResponded on 26 February 2025

   Dear Anna, Thank you for your wonderful review! We're thrilled to hear that you enjoyed the lively atmosphere, excellent service, and superb food during your third visit. It's always a pleasure to welcome you back, and we're so glad we continue to meet your expectations. We look forward to seeing you again soon for another great experience! Warm regads
   

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8. Z

   Zoe

   East Sussex1 review

   3.0

   Dined on 22 February 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   Quite corporate but food was delicious and staff were charming
   

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9. P

   Peter

   East Sussex1 review

   1.0

   Dined on 22 February 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Booked the table 2 months ago to celebrate a 60th birthday. We have stayed at The George on many occasions and have always found it to be excellent. We arrived on time and one of us went to tell the restaurant reception that we were here, we were ignored by 4 members of staff, when one had the decency to acknowledge us, we were told to wait in a very dismissive manner. We went to the bar, which is excellent, brilliant atmosphere and great staff. We returned to the restaurant only to be told that our table had to be in the ‘bar area’ next to loads of people coming in and out and also getting the good old blast of cold air every time the front door was opened. I complained that we would be forgotten sitting at our table and that considering we booked over 2 months ago, it was very poor planning that we would not be welcome or allowed to eat in the restaurant! The waiter we had was a really lovely young man who did everything he could, however, we had to wait an hour for our starters! The menu is not very clear and is also very limited which was really disappointing. I spoke with the restaurant ‘manager’, who to be honest did not appear to care about my complaint or offer any solutions to the massively disappointing performance of his kitchen. I would say that providing a ‘free drink on the house’ is not the answer to a complaint or to camouflage such awful performance. We didn’t need a free drink, we wanted to be assured that the things will improve and have the comfort of knowing that next time we book to stay in the hotel, the same performance result will not happen again. None of us were! Such a shame, it truly was one of our favourite places to eat and stay, pre the dreadful devastating fire. Alas, no longer!
   

   The George in RyeResponded on 26 February 2025

   Dear Peter, Thank you for taking the time to share your experience.We're truly sorry to hear that your special celebration did not live up to the high standards you've come to expect from The George.It’s disappointing to know that the initial welcome, table allocation, and service fell short, especially for such an important occasion.While we’re pleased to hear you enjoyed the bar and received great service from your waiter, the long wait for food and lack of attentiveness to your concerns are certainly not the experience we want for our guests. Your feedback is invaluable,and we will be addressing these concerns with our team to ensure improvements are made.We completely understand your disappointment and we sincerely hope we have the opportunity to restore your confidence in the future.
   

   1 person found this helpful

10. P

    Pat

    Hertfordshire24 reviews

    3.0

    Dined on 18 February 2025

    1. Overall 3
    2. Food 2
    3. Service 1
    4. Ambience 1

    Very disappointing. No warmth, welcome or charm here. It wasn’t obvious where to check in for dinner, and we felt awkward and in the way. Once seated ( and just given large choice - sit where you want attitude) We weren’t asked if we wanted a drink. Finally just asked were we ready. Some better training needs to be given to this Manager. The food was adequate but not stunning, especially given the price. As soon as we had finished our main course, we were asked about the dessert - no rest! We are very discerning about restaurants, having experienced very many and this didn’t come up to scratch at all.
    

    The George in RyeResponded on 26 February 2025

    Dear Pat, Thank you for your feedback. We're truly sorry to hear that your experience didn’t meet your expectations. It’s concerning to hear that the welcome and service felt lacking in warmth, and that you didn’t feel well taken care of from the start. We understand how important it is for guests to feel comfortable and well-guided, especially when dining. We appreciate your honest comments about the food and service, and we will certainly use your feedback to help improve the training and overall guest experience. We hope that, despite this visit, you’ll consider giving us another chance to provide the exceptional experience you deserve. Warm regards
    

    1 person found this helpful