The Grill at Grande Vista

Review summary

1. J

   John

   Charleston

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very relaxing ambiance and always consistently good food. Highly recommended when in this area of Orlando/Disney. Great for families.
   

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2. G

   Gregory

   VIP

   Greater Boston

   15 reviews

   2.0

   15 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   They were overbooked and understaffed. We had a 7PM reservation and weren’t seated until 7:40! Had to sit outside whereas our reservation was for inside. Our drink order arrived after our food came and the entree’s were served literally minutes after the app that we had. We felt bad for our waitress. There were only 3 of them on duty and it was a no win situation for them. The food was decent and the portions were good but that couldn’t overcome the many other problems, including getting our bill.
   

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3. T

   Troy

   San Diego

   6 reviews

   3.0

   6 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Very average venue, food and service for a captive audience. But not surprised as Marriott’s brand has declined since the Japanese acquisition…..from a marquis brand to a run of the mill wanna be brand…..
   

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4. T

   Teresa

   Minneapolis

   82 reviews

   3.0

   82 reviews

   Dined on 8 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   The food was great but they didn’t have enough servers. The bartender was also trying to cover some tables. Because of the lack of servers we ordered less drinks. It’s too bad the service level was limited because the chef made great food!
   

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5. JT

   JeffT

   Richmond

   8 reviews

   5.0

   8 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good food and service. Much better than past. Worth dining there.
   

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6. B

   Brian

   Chicago

   2 reviews

   4.0

   2 reviews

   Dined on 4 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Nice place. Good service. The menu is limited, like most private clubs.
   

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7. C

   Craig

   VIP

   Orlando

   1 review

   1.0

   1 review

   Dined on 2 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Our reservation was for 11:00 a.m. we got to the restaurant at 10:52. The young lady told us that they quit serving breakfast and that they were transitioning over to lunch. She seated us. We didn't have anybody come to our table until 11:10 to take our drink order. The gentleman from the bar that took our drink order said that he would come back when they would start taking lunch orders at 11:15. It was 11:35 when we got up to leave. We paid the bill for an iced tea and a diet drink. Very disappointed with this restaurant. Also the decor is falling apart. Seats have holes and rips in them. This is unmarriott like just a total disappointment and a shame we will not be going back. Marriott needs to get their act together My wife and I have been owners with Marriott for over 20 years. This is not an isolated incident. This is a symptom of a bigger problem maintenance fees. Keep going up and the quality not only in this restaurant but in the resorts that I've been to keep going down
   

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8. M

   Mace

   Greater Boston

   2 reviews

   4.0

   2 reviews

   Dined on 31 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend, only reason 5 stars for overall is they desperately need more people. Food good and great, but medium burger was well done, wife's shrimp scampi perfect. There were two tables with low class parents on their phone while their kids dance to Tik Tok and loudly yell out how great the videos are, other running around. IT'S THE JOB OF THE RESTAURANT TO POLICE THIS. Still would recommend.
   

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9. M

   May

   VIP

   Jacksonville

   100 reviews

   3.0

   100 reviews

   Dined on 29 January 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   After checking in at the host desk, we were brought to the dining area. We chose instead to sit at the bar (which was empty). Gus was the bartender who was professional & courteous. Our meals were delicious & portions were decent. However, after redeeming some points for a $10 credit with the restaurant, I was informed that there was not a way for the register to view & attach my credit. Even after showing my cell phone that showed the credit in the Open Table app, Gus told me that the credit could not be applied. While I enjoy using Open Table to make reservations, this is the 2nd time I've redeemed points for a restaurant credit only to be told that it can't be accommodated. Very frustrating. Restaurant could use some updates as far as the furniture goes. All the bar stools has peeling or torn seats. Only a couple tables were occupied when we arrived, but it was busier by the time we left as was the bar area (almost all seats were occupied when we left). It was also disappointing that military discount wasn't offered. My sweetie & I are retired military & traveled from Jacksonville, FL to Orlando to spend 3 nights playing tourist. This was our first visit to this restaurant. We Ubered since we each had an alcoholic beverage. My first drink choice was a red sangria (sweet) & Gus said he really didn't have the ingredients to make a good one (also disappointing). I opted for a different one which was decent. There were a lot of choices for draft beer (plenty of canned options, though).
   

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10. 3

    3dougiesmom

    Indiana

    4 reviews

    3.0

    4 reviews

    Dined on 25 January 2025

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 2

    Since this was the main location on grounds for breakfast, we decided to give it a try. It was fine but I was hoping for a bit more than fine. I made reservations - definitely not necessary as there were only two other tables there at the time we ate. The food was fine - not spectacular but fine. A bit expensive for what it was. The chairs were all cracked and worn - I definitely think they could spring for new chairs and that would up the ambience of the restaurant. At first glance, because of the chairs, I was a bit worried. But as I said, it was just fine.
    

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