Ivy Cafe - Marylebone

Review summary

1. R

   Rob

   London

   23 reviews

   5.0

   23 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 3

   Nice restaurant but very noisy. Hard to hear in people across the table.
   

   Ivy Cafe - MaryleboneResponded 1 day ago

   Dear Rob, Thank you so much for this fantastic review. We are so happy to know you have enjoyed your dining experience with us, the ambiance of the restaurant and the service provided by our team. We are looking forward to welcoming you back soon at The Ivy Marylebone.
   

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2. C

   CHRIS

   London

   31 reviews

   vip
   4.0

   31 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Superb service and good round table in a restaurant that was buzzing (Tuesday lunchtime). Fish cakes were excellent and so was the crème brûlée. Recommended if you are in the area.
   

   Ivy Cafe - MaryleboneResponded 2 days ago

   Dear Chris, Thank you for your great review! We're thrilled to know you had such a wonderful experience and you have enjoyed the service provided by our team. Your feedback truly brightens our day, and we can't wait to serve you again!
   

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3. N

   Nicholas

   London

   7 reviews

   3.0

   7 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Good food, fair prices, excellent and accommodating staff, very very moisy, though
   

   Ivy Cafe - MaryleboneResponded 5 days ago

   Dear Nicholas, Thank you for your feedback! We're delighted to hear you enjoyed the food, found our prices fair, and appreciated our accommodating staff. We sincerely apologize for the noise level during your visit. We're currently exploring ways to improve the ambiance and create a more comfortable environment for our guests. We hope to welcome you back soon for an even better experience!
   

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4. d

   david

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great meal, good service, one of the best IVY restaurants in town
   

   Ivy Cafe - MaryleboneResponded 6 days ago

   Dear David, Thank you so much for your perfect review! We're thrilled to know you had such a wonderful experience and you have enjoyed the service provided by our team. Your feedback truly brightens our day, and we can't wait to serve you again!
   

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5. C

   Christine

   London

   7 reviews

   3.0

   7 reviews

   Dined on 13 November 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Cocktails and appletizer late. Also difficult to get staff’s attention
   

   Ivy Cafe - MaryleboneResponded on 14 November 2024

   Dear Christine, Thank you for your feedback. We’re sorry to hear that our service didn’t fully meet your expectations this time. Your experience is very important to us, and we’ll use your comments to improve. Please don’t hesitate to reach out if there’s anything we can do to make it right. We hope to have the opportunity to serve you better next time!
   

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6. J

   John

   Berkshire

   6 reviews

   5.0

   6 reviews

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great venue for an informal lunch with great value menus and extensive food choice in lively brasserie atmosphere. Friendly and efficient service and a character Maitre D. 5 minutes from Oxford Street shops and lively Marylebone High Street . Our first visit today and we'll definitely be back
   

   Ivy Cafe - MaryleboneResponded on 9 November 2024

   Dear John, Thank you so much for your perfect review! We're thrilled to know you had such a wonderful experience and you have enjoyed the service provided by our team. Your feedback truly brightens our day, and we can't wait to serve you again!
   

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7. D

   Dominic

   London

   12 reviews

   vip
   5.0

   12 reviews

   Dined on 6 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always fantastic. Such a varied menu and great value
   

   Ivy Cafe - MaryleboneResponded on 8 November 2024

   We can’t thank you enough for the perfect rating! Your feedback is incredibly valuable to us, and we’re so pleased you had a great experience. We’re eager to have you back again soon!
   

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8. G

   Geoff

   London

   16 reviews

   5.0

   16 reviews

   Dined on 6 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I met an former colleague here for lunch. He had never been before and like me he was impressed. Not so long ago the standard had slipped but I’m pleased to say everything was back to its former high standards. A very pleasant lunch
   

   Ivy Cafe - MaryleboneResponded on 8 November 2024

   Dear Geoff, thank you so much for your great review. We are so happy to know you have enjoyed the service provided by our team. We are looking forward to welcoming you back soon at The Ivy Marylebone.
   

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9. C

   Constance

   London

   1 review

   1.0

   1 review

   Dined on 30 October 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   I arrived 45mins early and asked if I could sit while I wait for my friend who would be on time (ie 45mins later). Unbeknownst to me they started the clock ticking on my 90 min slot for my table so then forced us to move only 45 mins after my friend arrived - and then didn’t refill the table so they did it just to apply their policy rather than because they needed the table. Terrible service and I will never go back
   

   Ivy Cafe - MaryleboneResponded on 5 November 2024

   Dear Constance, Thank you for taking the time to share your experience, and I’m truly sorry to hear about the issues you encountered. We absolutely understand how frustrating this situation must have been. Our goal is always to provide a welcoming and relaxed atmosphere. The timing of your reservation and the seating policy is something we take seriously, but it’s important that we communicate this more clearly to avoid any confusion or discomfort for our guests. We’ll be reviewing this with our team to ensure better transparency moving forward. We deeply regret that your experience was not up to the standard you expect, and we genuinely hope you’ll reconsider visiting us again in the future. We appreciate your feedback, and we’ll work hard to make sure we do better next time.
   

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10. J

    Jean-Francois

    London

    1 review

    5.0

    1 review

    Dined on 28 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Such a great Restaurant. Fantastic atmosphere, good food, and amazing desserts. The kid menu is the best for our loved ones. Special mention to the manager Alessandro and the waiter Nazmul. Kindness and professionalism.
    

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