The Keg Steakhouse + Bar - Pointe-Claire

Review summary

1. S

   Sarah

   Montreal

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Très bon service mais le temps d’attente était très long
   

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2. R

   Rosemary

   Toronto

   4 reviews

   2.0

   4 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Food was very average to say the least. Took almost an hour to get our meals, I had two young kids with me a 3 and 5 year old. They didn’t even bring out the veggies for them which they always do. Our appetizer didn’t taste good either. The steaks were very average tasting. Waitress didn’t come pick up our plates or ask if we wanted any more drinks or how the food was. Horrible service for the keg! Very disappointed overall
   

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3. K

   Kizzy

   Montreal

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The overall experience was perfect, our waiter Matthew did an excellent job!!
   

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4. m

   michael

   Greater Boston

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our waiter Jackson was amazing. Thoughtful and efficient and also extremely hardworking. He helped a table who had not been waited on so professionally and responsively. Great employee!!! You should be proud of him as a part of your team!
   

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5. S

   Sam

   Montreal

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Can’t say anything bad about the staff, they were friendly and knowledgeable. My wife and I went with one of our sons to enjoy a family meal together which with our hectic schedules is rare nowadays. We ordered the Keg burger, the prime rib and a rib steak. My son enjoyed the burger. My wife said the prime rib was rather tasteless, very bland. My rib steak was ordered medium well and came well done with a black seared crust. The staff had to take it back to have another done. Meanwhile, my wife and son were eating their meals so the family eating together idea was lost. My steak arrived after everyone was finishing their meals. It was grilled better than the first but still not what I knew a Keg rib steak to be. The mashed potatoes were pureed. You could eat them with a straw. They must’ve had new people in the kitchen as this was not how I remember the Keg used to be.
   

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6. T

   Tony

   Montreal

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent supper and, as always, great service! Food is amazing, hot and served with a smile!
   

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7. J

   JOHN

   Montreal

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and great food ! The ambience was also very pleasant and seating very comfortable.
   

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8. C

   Christine

   Montreal

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My husband and I went to celebrate his birthday. Excellent service from start to finish. Food was delicious and prepared as we had requested. It was served in a timely fashion and was hot.
   

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9. T

   Terry

   Montreal

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 5
   4. Ambience 2

   The kitchen service was slow 1.5 hours at the table before the mains arrived , and when they did the prime rib was cold , they did take it back , but by that point as you can imagine the novelty of a nice dinner with the family had worn off thoroughly. The Keg in Pointe Claire has been a staple spot for many years for both family meals and also had been a reliable spot for business meals on a reasonable budget. I can say for sure I wont be willing to chance the experience again at this location again
   

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10. C

    Carol Lynn

    Montreal

    1 review

    5.0

    1 review

    Dined on 17 November 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    The Keg Pointe Claire is a large nicely appointed restaurant. We arrived at 4 and were on our way out by 6. We did not feel rushed, the service was attentive and professional. The two of us sat in a lovely booth, as requested, which is much more private and quieter than being in the middle of the restaurant. We both ate the Classic Prime Rib, with twice baked potato, Keg Caesar salad, mushrooms and onions. My piece of meat(which was medium rare) I found chewy and when I was asked by the server I said so, which is unusual for me. The next time I looked up the restaurant manager was at my side and he swiftly took my plate and brought me back a completely new one, in less than 5 minutes. This time the meat was so tender it was amazing! We don't always find this level of service these days but I was very pleasantly surprised that someone actually listened to me and wanted me to have the best experience in their restaurant. BRAVO!!!!
    

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