The Lobby Lounge @ The Langham Hotel Pasadena

Review summary

1. I

   Isabel

   VIP

   New York City

   5 reviews

   1.0

   5 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   At $118 per person (because the tip is mandatory) the tea at the Langham is simply, robbery. Our table was tiny and uncomfortable. No place to put your purse if it can't hang from the chair and no suggestions or accommodations from the hostess who couldn't care less. For this elevated amount you get a lot of bread with translucent fillings. I could understand if the fillings were expensive but the cucumber sandwich had only a suggestion of cream cheese and the 2 thinnest cucumbers you've ever seen. Not even good enough to put on your eyes at a spa. In fact, Burke Williams has thicker cut cucumbers. it was my birthday and the two desserts they gave me tasted like freezer. Please avoid this swindle.
   

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2. K

   Kellie

   Orange County

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   I am willing to pay the price, but for it I expected a more elevated experience. Despite a reservation for 4 adults, we were seated away from the main tea service area near a toddler tripping servers, swinging a tennis racquet, and stumbling around the tea area. Every table around us had young children at it. The main seating area appeared to have no children seated at the tables.
   

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3. R

   Rachael

   Los Angeles

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Loved the ambience and service here - especially the live harp music! Recommendation: The regular afternoon tea is more than enough food, unless you want to order an alcoholic drink. I ordered the Nobel tea, which includes extra strawberries and cream and another non-alcoholic drink on top of the regular afternoon tea menu. But, I actually wasn't able to finish the strawberries and cream because I was too full by then.
   

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4. L

   Leah

   Los Angeles

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   very good experience，all of us love the ambience and service
   

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5. H

   Helene

   Los Angeles

   14 reviews

   5.0

   14 reviews

   Dined on 29 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a culinary pleasure having tea at the Langham which was accompanied by superior service and a great ambiance. We will definitely be back.
   

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6. M

   Maureen

   VIP

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 29 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful afternoon Tea. Delicious scones, the best egg salad sandwich and delicious desserts.
   

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7. J

   Jocelyn

   VIP

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on 28 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another gorgeous high tea experience at the Langham. The live harp music put it over the top and the food and service were top-notch. We love being able to stroll the gardens afterwards too.
   

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8. M

   Maggie

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined on 26 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   The food is not worth the price. The choices were random like putting hot jalapeño in the chicken. Or apricot in the bread. I think they need better spices/flavors in their plain food. Use your money to go to a nice restaurant. The service was slow.
   

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9. S

   Stephanie

   Boise

   5 reviews

   5.0

   5 reviews

   Dined on 26 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good was good, they had great gluten free options, the piano music was nice but was rather loud. I would’ve liked to sit by the windows but it appeared there was no ramp for wheelchairs for a member of our party so we were sat by the piano which was a bit dark. The service was good however I think there should be more food for the price of each plate. Regardless, we have made it here for the past two years for Christmas and plan to continue every year.
   

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10. S

    Sandra

    Los Angeles

    1 review

    3.0

    1 review

    Dined on 24 December 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Third year attending the Teddy Bear Tea. First 2 years were great, but it seems to be declining. We went on Christmas Eve morning so maybe since it was the last day they were trying to wrap things up. May be our last year.
    

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