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Ambiance  - The Palm Court at The Plaza Hotel, New York, NY

The Palm Court at The Plaza Hotel

4.4
4.4
6753 Reviews
$50 and over
American

Make a booking

2 people
22:30
Booked 110 times today
Experiences are available.
  • Good for special occasions
  • Fancy
  • Charming
The Palm Court’s Afternoon Tea truly shines with custom tableware and china, a fragrant tea list steeped in history, and of course, a bit of precocious Eloise too. Guests are invited to nibble on our in-house Pastry Chef’s unique culinary offerings like delicate finger sandwiches, buttery scones and elegant desserts, which are all made from scratch with local, seasonal and sustainable ingredients.

Hours:
Breakfast* | 6:30 a.m. – 10:30 a.m.
Confirmed breakfast reservations at The Palm Court
are reserved for hotel guests at this time.

Afternoon Tea | 11:00 a.m. – 4 p.m.

Evening Prix Fixe | 6 p.m. – 11 p.m.
Reservations are not required but recommended
*Evening prix fixe menu ends at 10:30 p.m.
*Based on hotel occupancy. Hotel guests will be priority.

For parties larger than 6 guests, please send an inquiry email to PalmCourt.PLZ@Fairmont.com
Private dining

Private dining

Book your next event with us

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Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Hours of Operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 6:00 pm–11:00 pm
  • Phone number
    (212) 546-5300
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
  • Area
    Midtown East
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Additional
    Gluten-free Options, Vegan

Experiences

  • New Years Eve Grand Fete at the Palm Court

    US$995.00 per person

    Prepaid

    31 Dec 2024 only
    As the backdrop for some of New York's most iconic parties in history, we are honored that you have joined us to continue this tradition and kick-off a new decade with an event that holds true to our legacy. Here's to the Plaza's storied past and limitless future to include live entertainment, grand buffet, live music, full bar and complimentary midnight toast of Roederer Cristal to ring in the New Year. Keep these four walls filled with the buzzing excitement that makes our castle on Central Park a location that continues to withstand the test of time. We will welcome guests at 9PM through 1AM. Cancellations made within 14 days of the event will be non-refundable. No shows will be non-refundable.
    New Years Eve Grand Fete at the Palm Court photo

What 6,753 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.2Food
  • 4.4Service
  • 4.7Ambience
  • 3.7Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
The Palm Court at The Plaza Hotel offers a classic New York afternoon tea experience in a beautiful setting. Guests rave about the "amazing service" and "magical atmosphere." While some find the food and pricing underwhelming, many enjoy delightful scones and attentive staff. A must-try for special occasions.

6,754 Reviews
  1. Chris

    New South Wales

    2 reviews

    5.0

    2 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Food was nice and pretty fancy but very small portions for the price as well as fixed menu with no choices. Atmosphere and service was exceptional. Drinks were very overpriced. Amazing place and great one off experience.

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  2. Natalie

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined 1 day ago

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    It’s iconic, so as tourist I wanted to give my daughter the entire experience. However, we don’t really eat half of the sandwiches and paid 400$ for 3 ppl to eat tiny sand. The deserts were good I must say. Nice but too expensive.

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  3. OpenTable Diner

    Devon

    1 review

    5.0

    1 review

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Loved our experience...our server Faris was AMAZING!!

    Is this helpful?

  4. Cliff

    Tampa

    5 reviews

    5.0

    5 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Every thing about the Plaza and Tea is amazing. Our sever Ursula was wonderful and Santa made the experience magical.

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  5. Carmen

    Vancouver

    17 reviews

    3.0

    17 reviews

    Dined 1 day ago

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 3
    An iconic spot in New York! However, the drinks were overpriced for the quality and the Palm Court felt run down with old furniture (table was broken) and poor lighting.

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  6. Jennifer

    Hawaii

    5 reviews

    5.0

    5 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    the experience is what you pay for!! so pretty and elegant

    Is this helpful?

  7. Steve

    Denver

    2 reviews

    3.0

    2 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 5
    I had heard that high tea in the Palm Court at The Plaza was a must during the holiday season so I was excited to book a reservation two months ago. The experience started out great…the two women checking everyone in were incredibly friendly and accommodating, as was the gentleman who took me to my table. After that, it felt like the rest of the serving staff were just going through the motions of delivering the tea and small tray of finger sandwiches and sweets…all of which were very tasty, but at $155 per person? And that didn’t count the single glass of champagne I ordered which was an additional $30. There was no check back…no one asking if I needed or wanted anything else or to ask how I enjoyed myself. Just very cold and routine…as if the staff couldn’t wait for the day to be over. While I thoroughly enjoyed the ambience…beautiful decorations and Christmas music…all in all it was a big disappointment. And not at all what I expected.

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  8. Stefanii

    Atlanta Metro

    3 reviews

    2.0

    3 reviews

    Dined 3 days ago

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 5
    Please note that when you get a reservation you are required to order from the pre-fixe menu if it’s before 10pm. We were not informed of this and it made my birthday celebration really awkward. We sat down ordered a bottle of champagne ($200) and wanted to just have cocktails/shots. The waiter then informed us we HAD to order food AFTER the bottle was already opened. So we ordered $195 caviar. The waiter brought to the table THREE $195 caviars because he assumed that’s what we wanted. Which is a wild assumption to make so we asked for the manager. Once the manager comes over she demands that we tell her who was working the host stand because they should have told us upfront and asked three times what we ordered because she didn’t seem to believe us that we didn’t order three tins of caviar. It was SO uncomfortable. To spend $500 to have such an awkward interaction at a place we really wanted to go made it really not worth the trouble.

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  9. Adam

    New York City

    1 review

    3.0

    1 review

    Dined 3 days ago

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 5
    Overpriced, bread not fresh on pretze or slider buns. Add exorbitant gratuity on 2 party order. I was there for special occasion, but won’t be back.

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  10. Scott

    New York City

    1 review

    4.0

    1 review

    Dined 3 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    It was a nice experience to be inside the Plaza hotel. I thought the food was good as well.

    Is this helpful?

FAQs

The Palm Court at The Plaza Hotel is rated 4.4 stars by 6753 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
22:30
Booked 110 times today
Experiences are available.
Google Map for The Palm Court at The Plaza Hotel

768 5th Avenue, New York, NY 10019

Dining areas

Additional information

  • Area
    Midtown East
  • Hours of Operation
    Breakfast Daily 6:30 am–10:30 am Afternoon Tea Daily 11:00 am–4:00 pm Dinner Daily 6:00 pm–11:00 pm
  • Price
    $50 and over
  • Cuisines
    American, Afternoon Tea
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    Valet
  • Public transit
    Subway: N, R, Q, F, E, M, 4, 5, 6 are all within walking distance.
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Gluten-free Options, Vegan
  • Phone number
    (212) 546-5300
  • Private party facilities
    Plan your next Birthday, Bridal, or Corporate Event at the iconic Palm Court. The Palm Court accommodates parties of 30 - 300. The Palm Court also offers an exclusive venue for receptions and dinners.
  • Private party contact
    The Palm Court: (212) 546-5300
  • Privacy policy
  • Terms of Use
  • Impressum
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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