The Palm Court at The Plaza Hotel

Review summary

1. S

   Susan

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience of celebrating my niece birthday. She enjoyed much. Thanks our server Mohamad.
   

   Is this helpful?

   Report
2. A

   ANTONIO

   VIP

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   You DO NOT go there for a “good deal”…you go there for the experience. The food was TOP notch. We had a bottle of Champagne (around $175) for the bottle) plus the teas and sandwich towers. Darn, it was great. Even better was the caviar…not good, GREAT! Get it! I don’t get paid a commission - LOL…we just had a great time and the experience was LUX.
   

   Is this helpful?

   Report
3. A

   Amity

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My tea at the Palm Court made me feel like the birthday princess that I am. Ten out of ten outstanding experience and can’t wait to come back again. Servers and all staff were excellent!
   

   Is this helpful?

   Report
4. A

   Alex

   New York City

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Definitely overpriced and did not meet any expectations. Services was ridiculously slow and unprofessional. What I thought would be a relaxing and exciting afternoon tea turned out to be disappointing and a tourist trap.
   

   Is this helpful?

   Report
5. K

   Karen

   New York City

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our second visit to celebrate our wedding anniversary and it will continue to be our tradition. Food, spirits and tea are top tier. Service is always personalize and they go above and beyond. Celebrating here is something we look forward all year
   

   Is this helpful?

   Report
6. OT

   OpenTable Diner

   Washington DC

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fariz was fantastic. Super kind, helpful with the menu and lovely to see work with. Give him a raise!
   

   Is this helpful?

   Report
7. A

   April

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience is always wonderful. The staff was very nice from the time we arrive until we left the hotel. The food service was timely and the servers were very attentive
   

   Is this helpful?

   Report
8. R

   Roxanne

   Memphis/West TN

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The entire staff was amazing. Such a special afternoon having tea at The Plaza.
   

   Is this helpful?

   Report
9. A

   Angela

   New York City

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   My best and I came to the Plaza hotel to enjoy a bit of fancy nostalgia since we both grew up watching Home Alone (1&2) and wanted to experience the famous Plaza Hotel. Since we were not staying at the actual Plaza hotel we decided to dine there one night after shopping at our favorite (Tiffany’s and Louis Vuitton, both which were walking distance so it was perfect). We arrived at our reservation time and was promptly greeted by the hostess and sat at our table. The ambiance was amazing. Beautiful decor, beautiful scenery, and an absolutely stunning ceiling that would reflect off the mirrored table. It was beautiful! After sitting at our table for quite some time (probably every bit of 5-10 mins) we were finally greeted by our waitress and our drink/food ordered was placed and those items came out pretty quickly. The food was great. I got a Cobb salad and French onion soup with a glass a wine and my friend ordered the club sandwich with fries and also a glass a wine. Very delicious! It was quite pricey however that was to be expected coming to the Plaza hotel. The main issue was the lack of attention given by our waitress. She was nice (the three times she came to our table, once for our order, the second to drop off our order, the third to bring the second round of wine) however we sat there for quite some time after we finished our meals before I finally decided to get up and ask the hostess for our check. The hostess promptly got out check, our payment, and a third person brought our payment back to the table. Not once did our waitress even come back to our table. For the most part it was a great time just disappointed in the lack of attention from our waitress. It wasn’t busy at this particular time however none of the tables in our section were ever cleaned off from previous guests the whole time were there and those that were also dining close to us had to also ask the hostess for their checks as well. Maybe the waitress had something going on that night.
   

   Is this helpful?

   Report
10. J

    Jason

    New York City

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Incredibly well prepared food. Very attentive, caring waitors. Grand architecture and features. Like a palace.
    

    Is this helpful?

    Report