The Plaza Restaurant at Sheraton Columbus at Capitol Square

Review summary

1. M

   McCartney

   Columbus1 review

   1.0

   Dined on 28 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   bugs in salt got my disgusting meal for free the food is awful
   

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2. J

   Jean

   Columbus1 review

   5.0

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always responsive so we get to the theater on time. Plaza Salad is exceptional.
   

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3. D

   David

   Baton Rouge2 reviews

   2.0

   Dined on 16 February 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   The ambiance was mediocre at best: very basic and boring. The food was ok but the steaks were not prepared as ordered and had to be sent back to the kitchen and most certainly not worth the price. the appetizer did not come as described on the menu. The waiter was not attentive and when we asked him to refill our drinks he told us that he didn't have time to help us because he had to go clear another table and would be back. We will not eat here again.
   

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4. K

   Kelly VIP

   Naples46 reviews

   2.0

   Dined on 15 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   We had not planned to eat here but wanted something after the show at The Palace. It was late. The Restaurant was booked solid and vastly understaffed. Props to the bartender, Nick, who looked to be doing everything, Waiting many tables and minding the bar. Limited menu. Food was just ok. Breakfast the next morning was very good though.
   

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5. K

   Kevin

   Unspecified1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   On time for reservation, took 30 minutes to take our order, more than 1 hour after ordering, we just left.
   

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6. D

   David

   Columbus1 review

   4.0

   Dined on 13 February 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   We chose this because it's very convenient to the Ohio Theater where we were attending a performance that evening. The menu is somewhat limited but the food was very good.
   

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7. M

   Mary Beth VIP

   Cleveland55 reviews

   3.0

   Dined on 18 January 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   New to the area first time here before a show at the Ohio Theater. Convenient to theater seemed they had 2 waiters on a Saturday night, food was good salad & cheeseburger. Waiter was very apologetic and nice. Will give it another try.
   

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8. J

   John

   Columbus6 reviews

   5.0

   Dined on 14 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It was a nice experience. My wife had blackened salmon. She said it was very good. I had the chicken breast. It was not the best that I have had. It left an unpleasant aftertaste that stayed with me the rest of the evening. Everything else was good and I would very much recommend this dining experience.
   

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9. H

   Helene

   Columbus1 review

   2.0

   Dined on 4 December 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   Upon arrival, we were very surprised to see receptionist wearing winter coat and learned there was no heat in the building!! Because we had tickets to The Palace Theatre and taking two excited little girls to see the Grinch… We decided we had no choice but to stay. I asked if they had a portable heater they could place near us and was told that yes they did but all heaters were in the big ballroom as they had a big event the next day. There was one other couple dining in the restaurant. There was no server and were served by the bartender. He was pretty cavalier about taking our orders. The food did came out in a timely manner and it was your basic hamburgers, chicken tenders …nothing special. The five year-old girl’s pasta noodles were half cooked. We didn’t have time to send anything back. The bartender never refilled drinks. When I receive the bill, I was very disappointed to see that the two kids meals were charged $4.50 each for their small drinks. I would’ve thought that with the inconvenience of eating in a freezing dining room while wearing our coats that the bartender/manager would have at least comped us for the children’s drinks or one of the glasses of wine or even offered to bring a free dessert to our table, but we were basically ignored and charged dearly for very average food and terrible ambiance..
   

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10. A

    Ann VIP

    Columbus63 reviews

    4.0

    Dined on 7 November 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3

    The hostess and waiter were very nice and accommodating. Our meal was delicious! I only rated it a 4 because the decor is a little outdated and there were no flowers or table centerpieces anywhere. 5 star restaurants usually have that. But this is in the hotel and convenience and good food is a priority. Therefore,the excellent staff and food makes it a good choice even for non-hotel guests, especially when attending events at the Ohio Theater.
    

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