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The Terrace Room, Pittsburgh, PA

The Terrace Room

3.8
3.8
935 Reviews
$30 and under
American

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2 people
19:00
Booked 12 times today
  • Good for special occasions
  • Charming
  • Fancy
The Terrace Room offers an incomparable ambiance and memorable menu. From the moment you arrive, you will be captivated by the beauty of original molded plaster ceiling, sweeping mahogany arches and the striking back wall mural titled “The Taking of Fort Pitt.” The restaurant opened on March 9, 1916, as “The Italian Terrace.” Photographs adorn the walls allowing you to revisit the rich history of this bespoke room.

A Pittsburgh legend, the Terrace Room offers breakfast, lunch, high tea, dinner and Sunday brunch. Come discover a dining experience that matters and a focus on fresh, local favorites.
Private dining

Private dining

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Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    American, Steak, Seafood
  • Hours of Operation
    Breakfast Mon–Fri 06:30–11:00 Sat, Sun 07:00–11:00 Lunch Daily 11:00–13:00 Brunch Daily 11:00–12:00 Afternoon Tea Sat, Sun 14:30–16:30 Dinner Sat, Sun 17:00–21:00
  • Phone number
    (412) 553-5235
  • Website
    http://www.omnihotels.com/hotels/pittsburgh-william-penn/dining/terrace-room
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive Chef
    Chef Rommel Guevara
  • Private party facilities
    From the moment you arrive, you will be captivated by the timeless beauty and elegance of the Lobby and Terrace Room, with original molded plaster ceiling, mahogany arches and striking wall mural entitled “The Taking of Fort Pitt.” For private event inquiries please contact 412-553-5053 directly
  • Private party contact
    Ron Gilbert: (412) 281-7100
  • Location
    530 William Penn Place, Pittsburgh, PA 15219
  • Area
    Downtown
  • Cross Street
    6th Avenue
  • Parking details
    Public Parking available adjacent to the Terrace Room in the Mellon Square Garage, Monday-Friday before 4:00 PM, rates are hourly. Weekend rates are $6.00.
  • Public transit
    The "T" Light Rail system located on Grant Street across from the Restaurant @ Steel Plaza Station. Port Authority Transit Bus Stop located on Oliver Avenue and 6th Avenue next to hotel.
  • Entertainment
    Live entertainment every Friday evening from 5:00PM - 8:00PM in the Palm Court Lounge located on the Terrace Room Loggia.
  • Additional
    Bar Dining, Gluten-free Options, Vegan

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Menu

View menu on restaurant's website

What 935 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 3.8Food
  • 3.8Service
  • 4.4Ambience
  • 3.7Value

Noise • Moderate

Diners' Choice Awards

  • Pittsburgh / Western PA

    Good for special occasions

  • Pittsburgh

    Good for special occasions

Review summary

AI-generated from verified diner reviews
The Terrace Room offers a charming setting with "great service" and a delightful afternoon tea experience, often highlighted by the exceptional server, Robert. While some guests have enjoyed their meals, others have noted inconsistencies in food quality and menu variety. The ambiance is praised for its historical beauty, especially during the holiday season.

935 Reviews

  1. Zachary

    Pittsburgh

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3
    We have a deep fondness for a proper High Tea. A childhood in London will do that. If those words resonate with you - avoid this establishment altogether. No joy or grace is here for you. The problems cannot be solved with new management — maybe new ownership. We got the "Queen's High Tea". Reception and seating were relaxing. The rest got worse. The table setting and room had lots of little things in disarray and garish, which distracted from having a nice relaxing sit. Black something crusted on the rim of the china cup. The burnt out light fixtures that had scorched the wall. The ceiling uncleaned in a decade or more. The staff milling about doing chores with cables, or the fourth time looking for anyone who needed more water, instead of bringing tea service. Then at one point we went 10 painfully long minutes without an tea service, no one even took our signals for attention. When finally someone asked, it was longer until tea service returned — without tea... (tisanes) — then longer before someone returned with black tea... which was bitterly over-steeped. And only a single course of finger-size sandwiches, then bonbons? This 'tea service' is for people that want the 'frilly tea' vibe with a macaroon-looking cookie. Maybe there's no high tea in Pittsburgh yet.

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  2. Jeni

    Pittsburgh

    5 reviews

    5.0

    5 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We went for a holiday version of afternoon tea. We really enjoyed the ambiance, the teas, our servers, really the whole experience. We’ll be back!

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  3. Sabrina

    VIP

    Pittsburgh

    23 reviews

    1.0

    23 reviews

    Dined 3 days ago

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 3
    Really wanted to have a nice holiday lunch with my daughter at somewhere that felt special and Christmasy. While the terrace room is pretty and the hotel lobby is beautiful and wonderfully decorated, the lunch was definitely disappointing. The menu is still clearly from summer as marked by their summer Burger, the salads we got did not say they had anchovies on them, but they did and the whole salad tasted like anchovies. Even our lattes were not good. The wait staff was extremely slow. Overall, it just felt not great and very overpriced. We definitely choose a different spot for a holiday lunch next year.

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  4. Shirley

    Pittsburgh

    19 reviews

    4.0

    19 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Any meal at The Terrace room during the Holiday season is a beautiful and outstanding experience

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  5. Patrick

    Pittsburgh

    13 reviews

    5.0

    13 reviews

    Dined on 15 December 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    The Afternoon Tea is excellent. My wife have been going for 19 years.

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  6. Martha

    Pittsburgh

    3 reviews

    5.0

    3 reviews

    Dined on 14 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Tea was lovely as always. My friend and I have been coming yearly for 40 years.

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  7. Alberta

    Pittsburgh

    1 review

    3.0

    1 review

    Dined on 13 December 2024

    1. Overall 3
    2. Food 1
    3. Service 5
    4. Ambience 4
    Our server Robert was very friendly and we appreciated him so much. The food for tea was just not good. Puffs for egg salad were stale, macarons were SUPER artificial tasting, asked for champagne and received mini bottles of Prosecco, lemon curd puffs were the same stale puff shells, and the scones were flavorless. All in all, not at all worth $55pp no matter how lovely the ambiance is.

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  8. Cathy

    Pittsburgh

    1 review

    5.0

    1 review

    Dined on 12 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Beautifully decorated for Christmas. Lunch with friends was very enjoyable.

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  9. John

    Pittsburgh

    1 review

    5.0

    1 review

    Dined on 8 December 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Always a great experience eating at the William Penn in Pittsburgh PA

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  10. Michelle

    VIP

    Washington DC

    15 reviews

    1.0

    15 reviews

    Dined on 8 December 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    We have been coming here for years and it is really disappointing. There is such a limited selection of pastries. I couldn’t even get a plain croissant. It was so much better years ago. And the service is absolutely terrible. All the servers have to do is beverages and that seems to be painful for them. So disappointing.

    Is this helpful?

FAQs

The Terrace Room is rated 3.8 stars by 935 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 12 times today
Google Map for The Terrace Room

530 William Penn Place, Pittsburgh, PA 15219

Dining areas

Additional information

  • Cross Street
    6th Avenue
  • Area
    Downtown
  • Hours of Operation
    Breakfast Mon–Fri 06:30–11:00 Sat, Sun 07:00–11:00 Lunch Daily 11:00–13:00 Brunch Daily 11:00–12:00 Afternoon Tea Sat, Sun 14:30–16:30 Dinner Sat, Sun 17:00–21:00
  • Price
    $30 and under
  • Cuisines
    American, Steak, Seafood
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Public Parking available adjacent to the Terrace Room in the Mellon Square Garage, Monday-Friday before 4:00 PM, rates are hourly. Weekend rates are $6.00.
  • Public transit
    The "T" Light Rail system located on Grant Street across from the Restaurant @ Steel Plaza Station. Port Authority Transit Bus Stop located on Oliver Avenue and 6th Avenue next to hotel.
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Executive Chef
    Chef Rommel Guevara
  • Entertainment
    Live entertainment every Friday evening from 5:00PM - 8:00PM in the Palm Court Lounge located on the Terrace Room Loggia.
  • Additional
    Bar Dining, Gluten-free Options, Vegan
  • Website
    http://www.omnihotels.com/hotels/pittsburgh-william-penn/dining/terrace-room
  • Phone number
    (412) 553-5235
  • Private party facilities
    From the moment you arrive, you will be captivated by the timeless beauty and elegance of the Lobby and Terrace Room, with original molded plaster ceiling, mahogany arches and striking wall mural entitled “The Taking of Fort Pitt.” For private event inquiries please contact 412-553-5053 directly
  • Private party contact
    Ron Gilbert: (412) 281-7100

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