The Wolseley

Review summary

1. L

   Lopa

   London

   12 reviews

   5.0

   12 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   What a fabulous evening….as always. Service is exemplary and Toma was a wonderful maitre d.
   

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2. I

   Isabelle

   VIP

   London

   4 reviews

   1.0

   4 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   This place has fallen so far from grace. Complete pandemonium upon arrival. The equivalent of a coach load of diners crammed into the foyer and an officious front of house member huffing and harassed. Not a smile to be had by single staff member, even the Christmas tree above the clock seemed depressed. Shunted to the cafe to await a table, we ordered a £90 bottle of wine only to be quizzed as to why we were there by a sweaty waiter who seemed oblivious to the chaos two metres away at the front desk. Half an hour later, we enquired about the likelihood of getting our table, to be met with a blank stare, then traipsed, Basil Fawlty style, towards a bleak table in the near corner. Our wine was lost, the waiter kept calling us “dears” thickly and with some irony, and the service was scant and perfunctory. Food was slapped down, condiments elusive and our repeated requests for water ignored. To top it all, when we finally managed to order dessert and cocktails, we were told by a charming chap tapping his watch (an hour and twenty minutes into the meal), that they needed the table back. When I pointed out that we had been seated forty minutes late, I was allowed a further thirty mins to finish the meal by a graceless spiv. £150 a head and booted out the door, Merry Christmas. Once a neighbourhood favourite, we shan’t bother again. How very far they have fallen since the departure of the great JK.
   

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3. W

   William

   Seattle

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience at The Wolseley! I don’t usually write reviews, but the restaurant was very busy and we had a very tight time window to make the theatre. Our waiter did a fantastic job to bring us our supper and dessert with plenty of time to spare, and it was all delicious, especially the fish cakes and cheesecake. Thank you, we’ll be back!
   

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4. A

   Ann

   VIP

   Jacksonville

   109 reviews

   5.0

   109 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Please make a reservation and enjoy a wonderful breakfast and the best staff around. So very happy for the experience and thank you for the hospitality shown my husband for his birthday.
   

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5. J

   José

   London

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great experience in an iconic Restaurant in the heart of London. Outstanding room, fantastic food, efficient and very kind service.
   

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6. S

   Susan

   London

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful place to celebrate anything! A delightful evening meeting up with a cousin who lives in America and had never been to the Wolsley.
   

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7. A

   Aziz

   London

   2 reviews

   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Booked a table, turned up, told to wait 1 min for table prep, ended up waiting almost 10 mins, others who came after got seated straight away. Table was opposite food counter so busy and noisy. No side plates when given bread and butter. Fillet that I ordered was tiny, no steak knife, had to ask for it. Seemed to try and rush me out. Decor was poor in terms of xmas. Not what I had expected from a well established restaurant.
   

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8. T

   Tara

   London

   5 reviews

   2.0

   5 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Disappointing and not to the standard it used to be. When we arrived it was very chaotic with a long queue of people all waiting to confirm their booking. We had a very long wait for our table in addition, followed by a very disjointed service - there didn’t seem to be enough staff to adequately serve the tables. We had the afternoon tea menu and the food was very average - sandwiches were ok at best, the scones were passable and cakes disappointing. Sadly the quality seems to have gone downhill. The atmosphere was great though and the decor is still very impressive.
   

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9. M

   Michael

   London

   12 reviews

   5.0

   12 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Lovely food and friendly helpful professional service across the floor
   

   The WolseleyResponded 3 days ago

   Hi Michael, thank you for taking the time to leave a review for us at The Wolseley. We're happy you found our staff to be supportive during your experience here and we hope to see you again soon!
   

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10. R

    Ralph

    London

    5 reviews

    2.0

    5 reviews

    Dined on 13 December 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 4

    When booking we only had 2 options, 11.45 or 3pm. We were booking for lunch and did not mind a later lunch so went with the 3pm time. It was very busy as usual and by the time we were sat down it was 3.15. We asked for the lunch menu’s and were told that lunch was no longer an option as it was passed 3pm by the time we were served. Always a good venue but missed a beat on this occasion.
    

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