Therapy

Review summary

1. P

   Peter

   New York City

   9 reviews

   vip
   1.0

   9 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 1

   We expected to sit for dinner. Apparently there was no wait staff. We had sit at the bar. The place was empty, the food was ok.
   

   Is this helpful?

   Report
2. D

   Danielle

   Washington DC

   1 review

   5.0

   1 review

   Dined on 17 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had so much fun at Therapy for my birthday! The crowd was energetic and the staff was just as hyped. I got the chicken wings, they were really good. My friend got the French toast and said it was good. I would def come here again.
   

   Is this helpful?

   Report
3. g

   gretchen

   Hawaii

   3 reviews

   vip
   1.0

   3 reviews

   Dined on 17 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   It was really hard to critique the food considering we weren’t served. We had reservations for 6pm, arrived and waited at the front door for 30 min before we had to flag someone to help us. There is a hostess stand, but no hostess. Eventually someone from the bar waved to another person to assist us, of which we were signaled from the rear of the restaurant to walk toward her. She pointed toward a table and we took that as our cue to sit. After 10 min of sitting (still no service) we noticed that there were QR codes on the corners of the table. We scan the codes, but it only brings up a drink menu. So we wait. Another 10 min later; still no service. At this time we gathered our things and walked out.
   

   Is this helpful?

   Report
4. L

   Lisa

   Las Vegas

   5 reviews

   1.0

   5 reviews

   Dined on 16 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   NEVER WENT IN THE PLACE!!! Undesirables hanging out right outside the door. Absolutely NO parking and the music was so loud I could hear it from my car just sitting out front. Pictures online must be old because they looked NOTHING like the place. Very rundown looking. Looked more like a dive bar, NOT a restaurant. Charged me $20 for a reservation that I was HAPPY TO FORFEIT in order to never step foot in that place!
   

   Is this helpful?

   Report
5. B

   Briana

   Richmond

   2 reviews

   3.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 3

   I believe this is a great place to go if you're looking for unlimited mimosas and a turn up. If you want great service or to actually get food you may need to arrive when they first open or eat before you go. We arrived at 12:45 for our 1:00 reservation. We weren't seated until almost 2:00. At this point we had been there long enough to know what we wanted and ordered as soon as we were sat. The kitchen was swamped but even the food that they were getting out was sitting on the counter for way too long without being served. We decided to cancel our order and leave at 3:00. I wouldn't go back hungry, but may give it another chance if I'm looking for a good time.
   

   Is this helpful?

   Report
6. T

   Torie

   Washington DC

   35 reviews

   vip
   1.0

   35 reviews

   Dined on 16 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Therapy Brunch has the potential to be so good! But they just fall short every time! The DJ and atmosphere is such a vibe. But the service is TERRIBLE! They charged me a deposit but didn’t take it off the final bill. It took an hour to get our food and I had to actually go up to the window and retrieve it myself. It was supposed to be unlimited mimosas but we got a refill only twice and not the flavor we requested. And they charged us an automatic 20% gratuity for service we didn’t get! Not to mention the security was so aggressive upon initial entry! I keep calling the number to rectify my bill but no one is answering! It keeps going to voicemail. This was my last time going!
   

   Is this helpful?

   Report
7. A

   Aishah

   Memphis/West TN

   4 reviews

   vip
   4.0

   4 reviews

   Dined on 16 November 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   My server Rebecca was amazing. DJ and the rest of the staff were energetic and polite. The vibe is definitely a 10/10. The drinks were good. My only complaint is that it took over an hour to get my food and when I got it it was not good. I got the chicken and tot waffles and the chicken was extremely salty. This want keep me from returning I will definitely be back when I visit Vegas again.
   

   Is this helpful?

   Report
8. A

   Ananda

   New Orleans

   1 review

   1.0

   1 review

   Dined on 16 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Therapy Was A Vibe Music & Crowd wise . the service was not good , the waiter we had it was her first time & everything was wrong . Certain peolple got their food , but kitchen was backed up . overall i wouldnt recommend for food dining
   

   Is this helpful?

   Report
9. R

   Reesha

   Chicago

   2 reviews

   1.0

   2 reviews

   Dined on 8 November 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   please dont make a reservation its not needed the place was empty. The food was mediocre at best. I had the macaroni balls they were fried hard not very much cheese and came on a plate of jam/jelly not good at all. The wings were ok, drinks were over priced you will pay 20% gratuity for all purchases at the bar so two shots are $50
   

   Is this helpful?

   Report
10. E

    Elizabeth

    Louisville

    1 review

    2.0

    1 review

    Dined on 3 November 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 2

    After lots of research, I decided to make dinner reservations here for a group of 13 after my Vegas wedding. Upon making a reservation, I had to pay a $10 deposit per head ($130 total), which was totally understandable considering the amount of people who no call, no show. However given the fact that there was a deposit requirement, I figured that meant the place would be crazy busy when we got there. I was wrong. Our reservation was at 7:30 on a Saturday night and this place was empty. Despite there being no one else was there, it took extremely long for any water, cocktails, and/or food to come out. Our server did end up admitting that she was typically a host and just helping out with serving as they were short staffed. I appreciated her willingness to help but didn’t quite understand the need for help since there was no one else there. Besides food and drinks being slow to come out, food was missing, some which never came out, and an order was made wrong. But the real disaster came when it was time to pay the bill. One large bill was brought out which we asked to be split amongst the 6 couples. I understand this is not the easiest task but again, no one else was there and we were not asking for 13 separate bills. Just for each couple to receive their own bill. I was informed if they were to do that, we wouldn’t receive the $130 off I had paid to make the reservation. I said that was fine and I was willing to eat the cost. However, both the server and the bartender who claimed to be the manager refused to split the bill, saying it would take 30+ minutes. Please keep in mind, that at this point, there is still not a single other table sat in this establishment. After going back and forth for 10+ minutes, being informed that the $130 deposit I paid didn’t even go to the restaurant itself and was collected by the OpenTable company I made the reservation through, we opted to pay the one bill just for the sake of being able to leave a horrible dinner experience.
    

    Is this helpful?

    Report