Tommy Bahama Restaurant & Bar- Jupiter, Florida

Review summary

1. D

   Debra

   VIP

   West Palm Beach

   313 reviews

   3.0

   313 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Disappointing! Dishes we’ve enjoyed in the past weren’t as good. Favorite drink wasn’t as good also. Super slow service and waitress seemed very hurried.
   

   Tommy Bahama Restaurant & Bar- Jupiter, FloridaResponded 1 day ago

   Hi Debra, Thank you for your feedback and for being a loyal customer. We're truly sorry to hear about your recent experience. It's disappointing to know that the dishes and your favorite drink didn't meet your expectations this time, and that the service was slower than usual. We strive to provide the best experience for our guests, and it sounds like we fell short during your visit. We'll address these issues with our team to ensure improvements are made. We hope you'll give us another chance to provide you with the excellent service and quality you've enjoyed in the past.
   

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2. L

   Lindsay

   Washington DC

   8 reviews

   2.0

   8 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 2

   Great food, nice atmosphere Had asked for indoor seating, was sat at the first table just inside the totally open wall… which mind as well have been outside. a/c above me dripped and our waitress had all her tables completely outside so we barely saw her… Overall good experience but not the best we’ve had at this particular location
   

   Tommy Bahama Restaurant & Bar- Jupiter, FloridaResponded 1 day ago

   Thank you for your feedback! We're glad to hear you enjoyed the food and atmosphere. We apologize for the inconvenience with the seating and the A/C. Your comfort is important to us, and we'll address these issues to improve your experience. We hope to serve you better next time!
   

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3. V

   Victoria

   VIP

   Western NC

   5 reviews

   2.0

   5 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We are locals so we don’t frequent chain restaurants in Harbourside. Tonight’s experience did not make us want to change our minds. My husband ordered the bisque soup and when it was delivered he was asked “Do you want a spoon?” We were offered the wrong food on no less than three occasions. Our son has allergies and our server was less than conscientious about them. Such a disappointing, over-priced experience. There are many, much better restaurants in a three mile radius.
   

   Tommy Bahama Restaurant & Bar- Jupiter, FloridaResponded 2 days ago

   Thank you for sharing your feedback. We sincerely apologize for the disappointing experience you had at our restaurant. Your comments about the service, especially regarding your son's allergies, are very concerning and will be addressed immediately. We strive to provide excellent service and it’s clear we fell short during your visit. We hope you will give us another chance to make things right. Please contact us directly so we can discuss your experience further (561)406-6631 and ensure your next visit is exceptional. Thank you for bringing this to our attention.
   

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4. M

   Mary Louise

   VIP

   New York City

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good for a family. ……………………………………………………………………………..
   

   Tommy Bahama Restaurant & Bar- Jupiter, FloridaResponded 2 days ago

   Thank you for your review, Mary Louise! We're happy to hear that you found Tommy Bahama Restaurant, Bar & Store Jupiter to be good for a family. We hope to welcome you back soon!
   

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5. K

   Kira

   VIP

   New York City

   32 reviews

   5.0

   32 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious as always. Love the steak salad, crab salad, and scallop sliders.
   

   Tommy Bahama Restaurant & Bar- Jupiter, FloridaResponded 3 days ago

   Thank you for your wonderful review, Kira! We're delighted to hear you enjoyed the steak salad, crab salad, and scallop sliders at Tommy Bahama Restaurant, Bar & Store Jupiter. We look forward to serving you again soon!
   

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6. D

   Dave

   VIP

   West Palm Beach

   27 reviews

   5.0

   27 reviews

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the filet mignon, spouse had the Chilian Sea Bass. Both were excellent as was the service.
   

   Tommy Bahama Restaurant & Bar- Jupiter, FloridaResponded 6 days ago

   Hi Dave, Thank you for your great review! We're so happy your filet mignon and Chilean sea bass were excellent, along with the service. We appreciate your feedback and look forward to welcoming you back to Tommy Bahama Jupiter soon for another fantastic meal! Thank you, Tommy Bahama Guest Services
   

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7. J

   John

   VIP

   Treasure Coast

   8 reviews

   5.0

   8 reviews

   Dined on 23 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Shawn was an amazing server. Friendly, attentive and helpful.
   

   Tommy Bahama Restaurant & Bar- Jupiter, FloridaResponded on 24 December 2024

   Thank you for your review, John! We're delighted to hear that Shawn provided friendly, attentive, and helpful service. We hope to welcome you back soon!
   

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8. g

   gardener

   VIP

   Denver

   43 reviews

   4.0

   43 reviews

   Dined on 22 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Overall we all enjoyed our food. Large filet mignon salad, ribs were very tender also large portion, fish was cooked nicely and kids loved the pizza. Service was slow and the restaurant is very loud
   

   Tommy Bahama Restaurant & Bar- Jupiter, FloridaResponded on 24 December 2024

   Thank you for sharing your experience! We're glad you enjoyed the food, but apologize for the slow service and noise level. We hope to improve your experience on your next visit to Tommy Bahama Restaurant, Bar & Store Jupiter.
   

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9. K

   Kevin

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server was great & the food was excellent. Definately recommended!
   

   Tommy Bahama Restaurant & Bar- Jupiter, FloridaResponded on 24 December 2024

   Thank you for your kind review, Kevin! We're delighted to hear you enjoyed the excellent food and great service at Tommy Bahama Restaurant, Bar & Store Jupiter. We hope to welcome you back soon!
   

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10. p

    paulette

    West Palm Beach

    3 reviews

    5.0

    3 reviews

    Dined on 18 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food great service! Went for a family outing
    

    Tommy Bahama Restaurant & Bar- Jupiter, FloridaResponded 3 days ago

    Thank you for your wonderful review, Paulette! We're delighted to hear you enjoyed the food and service during your family outing at Tommy Bahama Restaurant, Bar & Store Jupiter. We hope to welcome you back soon!
    

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