Tommy Bahama Restaurant & Bar - Mauna Lani, Big Island

Review summary

1. L

   Leah

   Portland

   16 reviews

   vip
   4.0

   16 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food and service were all good. Noisy shopping center restaurant so was not quite what we were expecting. Good spot if you are looking for active happy hour bustling spot. If you want a bit more ambiance for a nice evening this may not be it.
   

   Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded today

   Hello Leah, Thank you for sharing your feedback! We're pleased you enjoyed your meal and service at Tommy Bahama Mauna Lani. We appreciate your comments regarding the atmosphere and are sharing them with leadership. We hope to have the opportunity to welcome you back for a more relaxing evening in the future! Warmest regards, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
2. K

   Kellie

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Levi was very attentive and the food was excellent!
   

   Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded 1 day ago

   Greetings Kellie, We're so happy Levi provided attentive service during your visit to Tommy Bahama Mauna Lani and that you enjoyed your meal. We hope to have the pleasure of hosting you again soon! Warmest regards, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
3. C

   Cathie

   Denver

   7 reviews

   4.0

   7 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious scallops & shrimp as well as coconut shrimp appetizer. Service was great. Luckily was sat in a side section booth because it was slightly away from the music & the open dining area, which was very noisy.
   

   Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded today

   Hi Cathie, Thank you for sharing your experience! We're delighted you enjoyed your shrimp & scallops and coconut shrimp appetizer at Tommy Bahama Mauna Lani — such great choices! It's wonderful that your service was top-notch, and we hope to welcome you back for another delicious and enjoyable meal soon! Best, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
4. S

   Sandra

   Portland

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   Too noisy!!!
   

   Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded 1 day ago

   Hi Sandra, We are so sorry we allowed the volume levels to affect your experience. We are forwarding your feedback along to leadership so they can address the noise levels and make your next visit exceptional. Thank you, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
5. J

   Janice

   Los Angeles

   185 reviews

   vip
   5.0

   185 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food, and service by Cindy were excellent. Loved the seasonal entrees, particularly the ahi. Always a great experience. The only criticism was that the music plus the people made it almost too noisy to have a conversation.
   

   Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded 1 day ago

   Hey Janice, Thank you for your kind words! We’re thrilled you enjoyed your meal and Cindy’s excellent service during your visit to Tommy Bahama Mauna Lani, especially the seasonal Ahi. We're also grateful for your feedback about the noise level and will share your comments with leadership. We hope to welcome you back again soon for another great experience! Sincerely, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
6. L

   Lisa

   San Diego

   10 reviews

   vip
   5.0

   10 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an outstanding experience at Tommy Bahama's today. The food was delicious and the was service excellent. The manager came by more than once to check on us and to make we didn't need anything. Five stars all the way!
   

   Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded 1 day ago

   Hello Lisa, Thank you for sharing your experience at Tommy Bahama Mauna Lani! We’re overjoyed you had an outstanding experience and that your meal and service exceeded your expectations. It's great to know our management team made sure everything was perfect for you! We truly appreciate your 5-star rating and can't wait for your next visit. Best, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
7. K

   Kathy

   Hawaii

   10 reviews

   5.0

   10 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrated my birthday there, Jayme, was an excellent waiter. Very attentive to our needs. He timed our meals perfectly after our appetizers. Very positive dining experience. The bbq ribs outstanding, coconut shrimp perfect,casear salad , the crab, shrimp pasta(spicy, yummy)
   

   Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded 1 day ago

   Hi Kathy, Thank you for choosing to celebrate your birthday at Tommy Bahama Mauna Lani! We're thrilled Jayme provided excellent service and made your dining experience so memorable. The BBQ ribs, coconut shrimp, Caesar salad, and crab shrimp pasta are wonderful choices to create a perfect meal! We're pleased you had such a positive experience, and we hope to make your next celebration just as special. Sincerely, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
8. P

   Patricia

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server , Patty, was amazing! We were seated on time, in a terrific spot on the patio which we requested. We split several items and had no up charge for the split which is appreciated.
   

   Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded 1 day ago

   Hey Patricia, We're delighted Patty made your experience at Tommy Bahama Mauna Lani amazing and that you enjoyed your seating on the patio. It’s our pleasure to split entrées for our guests, and we can’t wait to welcome you back for more delicious meals and great service! Thank you, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
9. D

   Donna

   Orlando

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   loved it — service and food was great. Restaurant is nice upstairs
   

   Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded 1 day ago

   Greetings Donna, Thank you for your great review! We're so happy you loved your service, meal, and the upstairs atmosphere at Tommy Bahama Mauna Lani. We can't wait to welcome you back for another fantastic experience! Warmest regards, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
10. M

    Michelle

    St. Louis

    5 reviews

    5.0

    5 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing food and drink. Highly recommend Tommy Bahamas. 
    

    Tommy Bahama Restaurant & Bar - Mauna Lani, Big IslandResponded 1 day ago

    Hi Michelle, Thank you for your wonderful review! We're pleased you enjoyed your meal and beverages at Tommy Bahama Mauna Lani. We appreciate your feedback and look forward to hosting you again soon! Sincerely, Tommy Bahama Guest Services
    

    Is this helpful?

    Report