Tommy Bahama Restaurant & Bar - Sandestin

Review summary

1. E

   Eric

   New Orleans

   31 reviews

   vip
   5.0

   31 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, great food, nice ambiance, very clean property. Pricing was a little high for the portions.
   

   Is this helpful?

   Report
2. J

   John

   New Orleans

   2 reviews

   vip
   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Disappointed in the service levels, as well as incorrect preparation of both food and beverage orders. Staff cared more about clearing plates from the table than about inquiring if orders were to our satisfaction.
   

   Tommy Bahama Restaurant & Bar - SandestinResponded 2 days ago

   John, Thank you for your feedback and please accept my apologies for not inquiring about your meal. Please feel free to contact Pratt, Matthew, Thomas or Chris @ 850-654-1743 so that we may gain more insight to what happened and avoid this in the future. Mahalo, Pratt
   

   Is this helpful?

   Report
3. D

   D L

   Cincinnati

   7 reviews

   4.0

   7 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Potatoes on Black Grouper special were cold, manager never checked on table
   

   Is this helpful?

   Report
4. R

   Robert

   Nashville

   42 reviews

   5.0

   42 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very appealing restaurant. Lauren, the hostess, and Karen, the server, could not have been more accommodating. The coconut shrimp appetizer is said to be "world famous", and we agree. The entrees, black grouper and macadamia nut-encrusted snapper, were cooked perfectly and delicious. Prices are a little steep, but not ridiculous. The overall experience was well worth it.
   

   Tommy Bahama Restaurant & Bar - SandestinResponded 6 days ago

   Greetings Robert, Thank you so much for your kind review! We're thrilled Lauren and Karen provided accommodating service during your visit to Tommy Bahama Sandestin. It’s wonderful you enjoyed the world-famous coconut shrimp, as well as the black Grouper and macadamia nut-encrusted snapper. We aim to provide exceptional experiences with quality dishes and are delighted you found value in our offerings. We hope to have the pleasure of welcoming you back to paradise again soon! Sincerely, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
5. WH

   WoodyH

   E. Tennessee

   3 reviews

   vip
   5.0

   3 reviews

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent Service was great, Managers checked on us several times Great place to eat
   

   Tommy Bahama Restaurant & Bar - SandestinResponded 6 days ago

   Hey WoodyH, Thank you for your wonderful feedback! We're pleased you enjoyed an excellent meal and great service during your visit to Tommy Bahama Sandestin. It’s fantastic that our team made you feel well taken care of, and we look forward to welcoming you back soon for another great dining experience! Best, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
6. B

   Beth

   Cleveland

   12 reviews

   vip
   5.0

   12 reviews

   Dined on 8 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We love Tommy Bahama Visited 3 times during our 2 week stay
   

   Tommy Bahama Restaurant & Bar - SandestinResponded 6 days ago

   Hello Beth, Thank you so much for your support! We're delighted you love Tommy Bahama Sandestin and chose to visit us three times during your stay. Your satisfaction is our top priority, and we hope to welcome you back again in the future! Warmest regards, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
7. L

   Lindsey

   Greater Boston

   1 review

   vip
   4.0

   1 review

   Dined on 3 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good. Waiter was good. Lively atmosphere.
   

   Tommy Bahama Restaurant & Bar - SandestinResponded on 13 November 2024

   Hi Lindsey, Thank you for your review! We're glad you enjoyed your meal, service, and the lively atmosphere at Tommy Bahama Sandestin. We hope to welcome you back again soon! Thank you, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
8. C

   Cheryl

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on 1 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful evening on the patio. Delicious food and drinks. Ryan was a great waiter!
   

   Tommy Bahama Restaurant & Bar - SandestinResponded on 2 November 2024

   Hello Cheryl, Thank you for your lovely review! We're pleased you had a wonderful evening at Tommy Bahama Sandestin on the patio and enjoyed a delicious meal and beverages. It’s fantastic that Ryan provided great service, and we hope to see you back soon for more enjoyable evenings! Best, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined on 29 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our service was excellent and food was great!! We also loved the live music.
   

   Tommy Bahama Restaurant & Bar - SandestinResponded on 2 November 2024

   Thank you for your 5-star rating! We're delighted you enjoyed excellent service, a great meal, and live music during your visit to Tommy Bahama Sandestin. We can’t wait to welcome you back for more memorable moments! Warmest regards, Tommy Bahama Guest Services
   

   Is this helpful?

   Report
10. D

    Daria

    Alabama

    1 review

    5.0

    1 review

    Dined on 27 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing restaurant, service, food, and atmosphere! Susan was our server and is excellent! We will definitely be back!
    

    Tommy Bahama Restaurant & Bar - SandestinResponded on 2 November 2024

    Greetings Daria, Thank you for your amazing review! We're thrilled you had such a fantastic experience with your meal, service, and the atmosphere at Tommy Bahama Sandestin. We’ll be sure to pass along your compliments to Susan—she will be delighted to hear you enjoyed her service. We can’t wait to welcome you back soon! Sincerely, Tommy Bahama Guest Services
    

    Is this helpful?

    Report