Tommy Bahama Restaurant & Bar - Wailea, Maui

Review summary

1. G

   Gayla

   Seattle

   41 reviews

   5.0

   41 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food as usual. Nice time and nice drinks.
   

   Is this helpful?

   Report
2. D

   Dennis

   VIP

   Louisville

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always love this place! Great meal and service! Thanks
   

   Is this helpful?

   Report
3. B

   Brandon

   VIP

   Orlando

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   3 for 3 great experiences at different Tommy Bahama restaurants…
   

   Is this helpful?

   Report
4. R

   Robert

   VIP

   Hawaii

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Visited for lunch and they were already out of two selections which wanted to order. Our orders were not served at the same time so some had food while others did not. Our pitcher of sangria was overflowing with ice which quickly diluted the beverage which made it poor quality. I usually don't give bad reviews but they definitely need improvement all around.
   

   Tommy Bahama Restaurant & Bar - Wailea, MauiResponded 2 days ago

   Thank you for your feedback, Robert. We apologize for the menu shortages, timing of your orders, and the sangria quality. We appreciate your input and hope you'll give us another chance to provide a better experience in the future.
   

   Is this helpful?

   Report
5. M

   Mary

   Hawaii

   28 reviews

   5.0

   28 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious. Everything came hot and the waiter was very good.
   

   Tommy Bahama Restaurant & Bar - Wailea, MauiResponded 2 days ago

   Thank you for your wonderful review, Mary! We're delighted to hear you enjoyed the delicious food and excellent service. We look forward to welcoming you back to Tommy Bahama Restaurant, Bar & Store Wailea soon!
   

   Is this helpful?

   Report
6. M

   Matthew

   VIP

   Hawaii

   5 reviews

   3.0

   5 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Too many people on island. Hard to keep up with the demand for TB
   

   Tommy Bahama Restaurant & Bar - Wailea, MauiResponded 2 days ago

   Thank you for your feedback, Matthew. We apologize for any inconvenience caused by the high demand and appreciate your understanding. We hope to provide a better experience on your next visit.
   

   Is this helpful?

   Report
7. C

   Carla

   VIP

   Hawaii

   95 reviews

   5.0

   95 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Walk in and Dawn at the front desk; recognizes up (full time residents). She is such a professional..and at the same time eases those coming in with no reservations. Miriam is a quiet front desk person…such a professional. She recognizes us and our table preference. She is a quiet TB Gem. Jacob, Kali, Kim, Kate, Tim (bartender) …no words. This is our core wait staff at TB. Complement each other and work in sync. Jaden..food runner. Always on the go..great smile and acknowledges from her time at the Hostest Desk. Last recognition is to Daniel. Clears tables..quiet man who we respect. He has an incredible smile which we have been honored to experience. Daniel is just a special part of TB. Shift Managers are great. TB Wailea works like a well oiled machine. Staff is top-notch..food. None better. No matter how many years…”Howard/Richards” and his music is not doing TB any favors. Find a musician that plays quiet Hawaiian music background. This musician always play Eagles and David Bowie…not good.
   

   Tommy Bahama Restaurant & Bar - Wailea, MauiResponded 2 days ago

   Thank you for your wonderful review, Carla! We're delighted to hear that our team, including Dawn, Miriam, Jacob, Kali, Kim, Kate, Tim, Jaden, and Daniel, made your experience special. We appreciate your feedback on the music and will take it into consideration. We look forward to welcoming you back to Tommy Bahama Restaurant, Bar & Store Wailea soon!
   

   Is this helpful?

   Report
8. K

   Kerry

   Hawaii

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Perfect steak imperfect waitress. Great potatoes.
   

   Tommy Bahama Restaurant & Bar - Wailea, MauiResponded 2 days ago

   Thank you for your feedback, Kerry. We're glad you enjoyed the steak and potatoes, and we apologize for any issues with the service. We hope to provide a better experience on your next visit.
   

   Is this helpful?

   Report
9. D

   Dale

   VIP

   Hawaii

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   1. Service was rushed as soon as we were seated. Waitress seemed irritated. 2. Took awhile to get straw for Mai Tai drink. Got our own from the bar. 3. Soup spoon was not provided and we had to get up after several minutes to request soup spoon. Music was loud and we had a hard time talking to our group. Request a variety of dinner music. We are regulars and enjoyed Tommy’s in the past.
   

   Tommy Bahama Restaurant & Bar - Wailea, MauiResponded 4 days ago

   Thank you for your feedback, Dale. We apologize for the rushed service, delay with the straw and soup spoon, and the loud music. We appreciate your loyalty and hope to provide a better experience on your next visit. We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
10. E

    Ernie

    VIP

    Hawaii

    30 reviews

    5.0

    30 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had another very enjoyable lunch at Tommy's this afternoon. This time we decided to try the chicken sandwich which was delicious. The sauce did have a little bit of spice to it which if you're adverse to having spicy food, you may want to ask them to tone it down. But it was delicious and really hit the spot. Service was excellent as usual.
    

    Tommy Bahama Restaurant & Bar - Wailea, MauiResponded 4 days ago

    Thank you for your wonderful review, Ernie! We're delighted to hear you enjoyed the chicken sandwich and excellent service during your lunch at Tommy Bahama Restaurant, Bar & Store Wailea. We look forward to welcoming you back soon!
    

    Is this helpful?

    Report