True Food Kitchen - El Segundo

Review summary

1. M

   Melissa

   Los Angeles

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food great ambiance. I would go back again.
   

   True Food Kitchen - El SegundoResponded 3 days ago

   Thank you for your review, Melissa! We're happy to hear you enjoyed the food and ambiance, and we look forward to welcoming you back.
   

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2. C

   Claudia

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Also, and the waitress went out of their way to ensure that we had a pleasant and extraordinary experience. They even surprise me with a little birthday dessert, which was incredible, and just icing on the cake for it truly fantastic experience. Plus, the patio was extra heated, which is Pleasant compared to other places where I’ve sat outside during the winter.
   

   True Food Kitchen - El SegundoResponded 3 days ago

   Thank you for your wonderful review, Claudia! We're thrilled to hear our team made your experience extraordinary with a birthday surprise and that you enjoyed the heated patio.
   

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3. D

   Dianna

   Los Angeles

   7 reviews

   vip
   3.0

   7 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   The service was awful, first we were given a seat near the entrance but there’s a lot of vacant seats, we asked to be seated to our favorite seat 2nd we waited so long for the server to come, I asked the host why our server is taking so long knowing that they were not not busy at that time, they even accommodated the two guest who came after us, 3rd finally the server came and asked for what we would like to drink but he was taking the menu from us while asking what we want 4th I ordered the grilled grass fed tenderloin I requested for medium well the meat has an awful smell and it’s too dry but I ate it anyways because I was so hungry and that was our first meal for that day. I always go to True food you can tell from my reservations record but this is the first time I encountered this kind of service. I am very disappointed.
   

   True Food Kitchen - El SegundoResponded 3 days ago

   We're sorry to hear about your disappointing experience, Dianna. Thank you for sharing your feedback as it shines a light on our opportunities. We will address these issues swiftly. In the meantime, can you please forward an email so we can regain your trust again?
   

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4. J

   Julie

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined on 25 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and drinks!! Beautifully presented!! DEFINITELY coming back again & again!
   

   True Food Kitchen - El SegundoResponded on 26 November 2024

   Thank you for your enthusiastic review, Julie! We're thrilled to hear you enjoyed the food and drinks, and we look forward to welcoming you back again and again!
   

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5. T

   Terri

   Los Angeles

   56 reviews

   vip
   5.0

   56 reviews

   Dined on 25 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waiter Nicole was great. Efficient and friendly, she made good recommendations and brought out the food timely and correctly. We liked a particular sauce and Chef 👨‍🍳 Noah came to our table to tell us about it! Mitchell the manager was also attentive, greeting guests, clearing tables and making sure that the restaurant was running smoothly. Appreciate all of their efforts!
   

   True Food Kitchen - El SegundoResponded 6 days ago

   Thank you for your wonderful review, Terri! We're thrilled to hear that Nicole, Chef Noah, and Mitchell made your experience enjoyable, and we appreciate your kind words about their efforts.
   

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6. T

   Tony

   Los Angeles

   271 reviews

   vip
   5.0

   271 reviews

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Everything excellent all around! Can't wait to go back!>
   

   True Food Kitchen - El SegundoResponded on 21 November 2024

   Thank you for your wonderful review, Tony! We're thrilled to hear you had an excellent experience and look forward to welcoming you back soon!
   

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7. S

   Suzette

   Las Vegas

   15 reviews

   vip
   2.0

   15 reviews

   Dined on 17 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Service was subpar. Even though the restaurant was not busy at all, we had to ask several times for basic needs like waters and utensils. The food was just ok. Chinese salad much too spicy. Some of our party got their food very quickly while others had to wait so long everyone else had finished.
   

   True Food Kitchen - El SegundoResponded on 19 November 2024

   We apologize for the service issues and uneven timing of your meals, Suzette. Thank you for your feedback; we'll work on immediate improvements to our service and consistency. May we invite you back with our compliments for the subpar experience?
   

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8. J

   Jennifer

   Los Angeles

   1 review

   4.0

   1 review

   Dined on 16 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Sat on the patio area allowed out dog very dog friendly
   

   True Food Kitchen - El SegundoResponded on 17 November 2024

   Thank you for your review, Jennifer! We're glad you enjoyed our dog-friendly patio area and hope to see you and your furry friend again soon.
   

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9. B

   Ben

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   It’s been a little while Since I’ve eaten here and the quality food went down significantly, I was really disappointed.
   

   True Food Kitchen - El SegundoResponded on 17 November 2024

   We are sorry to have disappointed you Ben. Thank you for your feedback as your recent experience will teach us to improve our food quality. Can you please provide an email so we can collect additional details? Thank you in advance for your time here.
   

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10. T

    Tony

    Los Angeles

    271 reviews

    vip
    5.0

    271 reviews

    Dined on 14 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellant service, food, everything in all areas but pricey!
    

    True Food Kitchen - El SegundoResponded on 16 November 2024

    Thank you for your review, Tony! We're glad to hear you enjoyed the service and food, and we appreciate your feedback on pricing.
    

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