True Food Kitchen - Fairfax

Review summary

1. E

   Eric

   Washington DC

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 1

   The flaw for the evening was a management one. Accepted way too many reservations, well beyond what the restaurant can accommodate. Thus a 45 minute wait for a table despite being on time for reservation, then a long wait for food because the kitchen was slammed. Staff worked tremendously hard to make up for a situation created by poor management and planning. But despite their sincere efforts, damage was done. We won’t be back.
   

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2. A

   Anthony

   Washington DC

   15 reviews

   5.0

   15 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was outstanding! We loved our entrees and starters and drinks. We would come again! Only critique was that we had a reservation but still had to wait 15 min for our table. It seemed that it was not managed well for a Friday Valentine’s Day dinner.
   

   True Food Kitchen - FairfaxResponded today

   Thank you for your wonderful review, Anthony! We're delighted to hear you loved the food and drinks, and we appreciate your feedback on the wait time for your table. We look forward to welcoming you back soon!
   

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3. D

   David

   Washington DC

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 3

   A very mixed experience - restaurant overbooked their Valentine's Day evening. We didn't get seated for 45 minutes after we arrived for our reservation, and it took an additional 15 minutes for a server to visit our table. Both getting seated and getting assigned a server only happened after we checked in with the staff. Our server was great, took good care of us the rest of the night. Seemed pretty clear everyone was trying their best and being gracious, and whoever was in charge just didn't staff enough people for the night & allowed too many customers in for the night. Food was great, and they comped us a drink each, so that was nice given the circumstances.
   

   True Food Kitchen - FairfaxResponded today

   We're sorry for the delays you experienced on Valentine's Day, David. Thank you for your patience and understanding, and we're glad to hear you enjoyed the food and service once seated.
   

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4. J

   Jason

   VIP

   Washington DC

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   Food took over an hour. That was the only annoying thing
   

   True Food Kitchen - FairfaxResponded today

   We apologize for the long wait time, Jason. Thank you for your patience, and we'll work on improving our service speed. We would love to make it up to you if you could call us and ask for the manger 571.326.1616.
   

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5. l

   lori

   Washington DC

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome experience at lunch today! Food was fresh, tasted great and they worked with my dietary constraints. Server Dominick was outstanding. Room music was pleasant but not so loud as to drown out conversations. The only thing I'd suggest if they would please calculate the carbs in each, (or a few) of the selections, it'd make it easier for diabetics to eat there.
   

   True Food Kitchen - FairfaxResponded 5 days ago

   Thank you for your wonderful review, Lori! We're delighted to hear you enjoyed the fresh food and Dominick's outstanding service, and we appreciate your suggestion regarding carb calculations for our menu.
   

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6. G

   Greta

   Washington DC

   7 reviews

   3.0

   7 reviews

   Dined on 8 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The food is good but the bar is lacking. We wanted to order a martini and they didn’t have Grey Goose but more importantly no olives! They can only make the drinks on their menu. No deviation from that!
   

   True Food Kitchen - FairfaxResponded 3 days ago

   We apologize for the limited bar options and any inconvenience this caused during your visit. Thank you for your feedback, and we'll consider expanding our offerings to better accommodate guest preferences. Have a great day.
   

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7. V

   Vinessa

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was very attentive! Gave great suggestions and super helpful.
   

   True Food Kitchen - FairfaxResponded 5 days ago

   Thank you for your wonderful review, Vinessa! We're delighted to hear your waiter was attentive and provided great suggestions. We look forward to welcoming you back soon!
   

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8. M

   Marianne

   VIP

   Washington DC

   181 reviews

   3.0

   181 reviews

   Dined on 6 February 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Market salad was meh. Two pieces of cauliflower. Total of ONE date (cut into thirds), zero pistachios and the skimpiest sprinkling of feta I've ever seen.....and 98% lettuce. What a rip-off!
   

   True Food Kitchen - FairfaxResponded 3 days ago

   We're sorry to hear about your disappointment with the market salad, Marianne. Thank you for your feedback, and we'll work on improving the ingredient portions to provide a better experience. Please, give us a call to 571-326-1616 and ask for a manager.
   

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9. s

   sheila

   Washington DC

   6 reviews

   5.0

   6 reviews

   Dined on 4 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as always, food, service, ambience! We had an excellent lunch!
   

   True Food Kitchen - FairfaxResponded on 5 February 2025

   Thank you for your wonderful review, Sheila! We're delighted to hear you enjoyed the excellent food, service, and ambiance during your lunch. We look forward to welcoming you back soon!
   

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10. M

    Marta

    VIP

    Washington DC

    32 reviews

    3.0

    32 reviews

    Dined on 31 January 2025

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 4

    It is a great option, but I was disappointed by the small portion of food in the poke bowl for the price.
    

    True Food Kitchen - FairfaxResponded on 4 February 2025

    Thank you for your feedback, Marta. We apologize for the portion size of the poke bowl and will take your comments into consideration to improve our offerings.
    

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