True Food Kitchen - Newport

Review summary

1. M

   Margo

   Orange County

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was beyond delicious! The server was very friendly and available. Always a nice time at TF!!
   

   Is this helpful?

   Report
2. T

   Tam

   Los Angeles

   31 reviews

   vip
   4.0

   31 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server was very kind and attentive. The speaker seemed to be right above us and it was really loud so I felt like I had to speak super loudly to hear across the table. The usuals were great, kids pizza and buttered noodles. The chop salad. However my chicken Parma spaghetti squash came out luke warm. It should be piping hot.
   

   Is this helpful?

   Report
3. Y

   Yvonne

   Orange County

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great!!! Food was amazing!! Definitely going back
   

   Is this helpful?

   Report
4. C

   Chris

   Orange County

   2 reviews

   vip
   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   Usually the food is great there, but the same cannot be said for our visit last night. The “crisp Brussel sprout” were soupy, the focaccia appetizer tasted like they decided to avoid salt and it was really bland and unpleasant, but butter for the bread also lacked the typical flavor. In addition, the service was very poor. I ordered a Korean chicken sandwich and received a citrus salmon salad, but since the food took 45 minutes to arrive I thought it would be best to just eat it. I also asked for salt and pepper, since it appeared the kitchen decided to avoid seasoning, and it took the waiter 8 minutes to bring it to the table, when I had roughly 6 bites of my salad left. Even the kids sundae was bad. For some reason they think it’s a good idea to put a gluten free cookie IN the sundae. My son took one bite and it ended there. I’m guessing the season adverse chef also does not have a child, because it would have been a no-brainer to avoid that choice in a child’s dessert.
   

   True Food Kitchen - NewportResponded 1 day ago

   Chris, I'm truly sorry to hear about your disappointing visit—it sounds like we missed the mark in several ways, and I deeply apologize for that. Thank you for taking the time to share such detailed feedback; it helps us understand exactly where we need to improve, from the quality of our food to the attentiveness of our service. This is far from the experience we want for our guests, and I hope you'll consider giving us another chance to make things right. We'd love the opportunity to show you the great dining experience you've come to expect from us. Best, Tori Sanchez General Manager
   

   Is this helpful?

   Report
5. L

   Lori

   Orange County

   21 reviews

   vip
   4.0

   21 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Chicken with Spaghetti Squash was very good. The meatloaf was overcooked and 2 sides of the slice were burnt and crunchy. I didn’t eat that part. The meatloaf otherwise was moist and tasty, as were the mashed potatoes and they were served hot , but unfortunately the carrots were cold and I didn’t want to eat them. Service from Jackie was superb!
   

   True Food Kitchen - NewportResponded 1 day ago

   Thank you for your feedback, Lori. We're glad you enjoyed the chicken with spaghetti squash and the service from Jackie, and we appreciate your comments on the meatloaf and carrots; we'll work on improving these aspects.
   

   Is this helpful?

   Report
6. G

   Gayle

   Orange County

   3 reviews

   1.0

   3 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   I have always enjoyed True Foods in Newport. I ordered a Chinese Chicken Salad today. I was surprised when it came to see it so soggy and with a curry colored dressing. I was okay....but when I got home I looked up my Chinese Salad ingredients. Thinking it was me. Here is what was to be: Yes to chicken, avocado 4 slices on top, picked ginger No sesame seeds, watermelon radish, snap peas, toasted quinoa, roasted almonds, amd No definitely to cashew dressing I had not seen my friend for a year and did not want to make a huge fuss over the order, but thought I should be open to you about my experience. I not a complainer but would not chose a repeat performance for a place to meet friends. Very Very Disappointed !!! This is why the score :(
   

   True Food Kitchen - NewportResponded 1 day ago

   Gayle, Thank you for taking the time to share your experience with us—we sincerely apologize for the disappointment caused by your Chinese Chicken Salad. We are sorry the dish didn't meet your expectations, especially during such an important reunion with your friend. Your feedback is invaluable, and we'll use it to address the quality and consistency of our dishes to better serve our guests. We hope you'll consider giving us another chance in the future, as we'd love to welcome you back and make things right. Warm regards, Tori Sanchez General Manager
   

   Is this helpful?

   Report
7. M

   Marj

   Orange County

   24 reviews

   vip
   5.0

   24 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved our food and our server was awesome! Overall, great experience and will definitely go back!
   

   True Food Kitchen - NewportResponded 4 days ago

   Thank you for your wonderful review, Marj! We're thrilled to hear you loved the food and had an awesome experience with our server. We look forward to your next visit!
   

   Is this helpful?

   Report
8. G

   Gordon

   Central Coast

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   A little too loud inside (music) so ate outside. Loved the Panang curry and ancient grains bowls; we've had them multiple times. However this time ww both selected shrimp and it wasn't very fresh tasting. Same thing the last time as well. We recommend the antibiotic chicken for both bowls and you won't be disappointed.
   

   True Food Kitchen - NewportResponded 5 days ago

   Thank you for your feedback, Gordon! We're glad you enjoyed the Panang curry and ancient grains bowls, and appreciate your suggestion on the shrimp. We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
9. K

   Kia

   Washington DC

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Kitchen got backed up and one of the orders was delayed. To their credit they boxed it for take away but did not charge.
   

   True Food Kitchen - NewportResponded 1 day ago

   Thank you for your feedback, Kia. We're glad to hear our team was able to accommodate the delay, and we appreciate your understanding.
   

   Is this helpful?

   Report
10. C

    Christine

    Orange County

    6 reviews

    vip
    4.0

    6 reviews

    Dined on 17 November 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    Food was great. Service was terribly slow and very inattentive.
    

    True Food Kitchen - NewportResponded 6 days ago

    Thank you for your feedback, Christine. We're glad you enjoyed the food, and we apologize for the slow and inattentive service; we'll work on improving this.
    

    Is this helpful?

    Report