Tuscan Kitchen Burlington

Review summary

1. D

   Diane

   Greater Boston8 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Pizza was underdone. The pasta was supposed to be tagliatelle, not rigatoni as served. Totally missed our appetizer. Offered to give us salads but we had to pay for them. Just bad service. Usually it’s good. Must have been a one off
   

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2. F

   Frank VIP

   Tampa80 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We brought several guests tonight. Sean was a fabulous server as usual. Our guests were amazed by the food and service, We told them it is always like that here.
   

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3. P

   Pastagrl

   Greater Boston31 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went on a quiet Tuesday night. The service was very attentive. The beet salad was so fresh and delicious. The Chilean sea bass had great flavor. Would definitely return to this restaurant.
   

   Tuscan Kitchen BurlingtonResponded 3 days ago

   Thank you for your glowing feedback about Tuscan Kitchen Burlington. The Sea Bass is one of my favorites! We’re so happy you enjoyed your time with us and appreciate your support. We look forward to seeing you again soon!
   

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4. C

   Christina

   Greater Boston1 review

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Low food quality, HIGHLY overpriced. Waitress was polite, nothing special. Rude hostesses. My experience completely aligned with all negative Google reviews. Not worth the experience and certainly not worth the money. Much better dining options in the area.
   

   Tuscan Kitchen BurlingtonResponded 6 days ago

   We’re deeply sorry for your experience at Tuscan Kitchen Burlington. This does not reflect the level of service we strive for at Tuscan Brands. Please email me at plawson [at] tuscanbrands [dot] com, and I will do everything possible to make this right and improve your next visit.
   

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5. DF

   DanielleF VIP

   Greater Boston18 reviews

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service. Wonderful server, who was very thoughtful and attentive. Delicious food. Fabulous ambiance. Will be back.
   

   Tuscan Kitchen BurlingtonResponded 6 days ago

   Thank you for your glowing feedback about Tuscan Kitchen Burlington. We’re so happy you enjoyed your time with us and appreciate your support. We look forward to seeing you again soon!
   

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6. F

   Frank VIP

   Tampa80 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a good meal. Sean is excellent server and other staff polite and efficient
   

   Tuscan Kitchen BurlingtonResponded on 3 March 2025

   Thanks for visiting us, Frank! We're thrilled to hear that you always enjoy your meals at Tuscan Kitchen Burlington. It's great to know that our team's service and efficiency hit the mark during your visit. We noticed that you rated us a 4 on value, and we appreciate your feedback. We're always working on improving our offerings and service to provide the best possible experience for our guests. We look forward to serving you again soon! Best regards, Tuscan Kitchen Burlington Management Team
   

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7. e

   elizabeth

   Greater Boston1 review

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   jessica was an absolute angel. She made my birthday so special and it really made my day.
   

   Tuscan Kitchen BurlingtonResponded on 3 March 2025

   Hi Elizabeth, We're absolutely delighted to hear that you had such a wonderful birthday celebration at Tuscan Kitchen Burlington! It's always our pleasure to make special occasions like yours memorable. We're thrilled that you felt the same way as the food, service, and value were top-notch. Your kind words mean the world to us and we look forward to welcoming you back for many more special occasions! Best Regards, The Management Team
   

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8. OT

   OpenTable Diner

   Greater Boston3 reviews

   3.0

   Dined on 28 February 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Ambience and service was great. The food was mediocre.
   

   Tuscan Kitchen BurlingtonResponded on 3 March 2025

   Thanks for taking the time to share your experience at Tuscan Kitchen Burlington. We're glad to hear that you enjoyed our ambiance and service. We're sorry to hear that our food didn't meet your expectations. We always strive to provide our guests with top-notch dishes, so we're disappointed to hear that. Your feedback is valuable to us and we'll certainly take it into consideration for future improvements. We hope to have the opportunity to serve you again and provide a better experience. Thanks again!
   

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9. TR

   TimR VIP

   Greater Boston16 reviews

   3.0

   Dined on 27 February 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   My wife and I did date night menu for $33 each, food was good, service was not great, waiter not very attentive, left appetizer dishes and food on the table while he served main course, when asked to take dishes away he picked up my 2 small plates away and left the appetizer and my wife’s dirty dishes behind, had to ask several times to refill water glasses, not a great experience.
   

   Tuscan Kitchen BurlingtonResponded on 3 March 2025

   Hey TimR, We appreciate you taking the time to share your experience at Tuscan Kitchen Burlington. We're glad to hear that you enjoyed our food, but we're truly sorry to hear about the service you received. We always aim to provide attentive and friendly service to all our guests, and it seems we fell short during your visit. We will take your feedback into account and work on improving our service. We hope you'll give us another chance to provide a better experience. Best, The Management Team
   

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10. B

    Bill

    Greater Boston20 reviews

    5.0

    Dined on 23 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Got seated promptly. Our server, Paul, was exceptional, leaving nothing to chance!!! A Keeper!!!
    

    Tuscan Kitchen BurlingtonResponded on 24 February 2025

    Thank you for your glowing feedback about Tuscan Kitchen Burlington. We’re so happy you enjoyed your time with us and appreciate your support. Paul is excellent! We look forward to seeing you again soon!
    

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