Tuscan Kitchen Burlington

Tuscan Kitchen Burlington reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Allison

   Greater Boston1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   It was Mother's day an the restaurant was clearly not equipped to handle the volume. Our round of drinks came after 50 minutes of waiting, the food 90 minutes into our visit, the waiter forgot to bring butter when we requested it, and we were served cold, practically raw broccolini. A dinner costing 450 bucks should not have that many hiccups. I want to like the Tuscan Kitchen, but I leave every time with empty pockets and indigestion.
   

   Tuscan Kitchen BurlingtonResponded 1 day ago

   Thank you for your review. We strive to provide outstanding experiences, and we’re sorry to hear we didn’t quite hit the mark during your visit. Please reach out to me at plawson [at] tuscanbrands [dot] com so I can make sure your next visit is truly exceptional
   

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2. A

   Alexa VIP

   Washington DC3 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   We had a really terrible waiter; however when we complained to management they were prompt in their response to the situation. The salmon was pretty plain and would not recommend, but the sea bass and filet were delicious. We ended the night with zeppoli, would absolutely NOT recommend getting them. Unless we got a bad batch, they were very sour tasting and left a horrible taste in the mouth. Not something we would have expected from a dessert.
   

   Tuscan Kitchen BurlingtonResponded today

   We sincerely apologize that your experience at Tuscan Kitchen Burlington did not meet your expectations. This is not the standard we hold ourselves to at Tuscan Brands. Please email me at plawson [at] tuscanbrands [dot] com so we can address your concerns and ensure your next visit is much better.
   

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3. B

   Brian

   Greater Boston1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   One of our orders came out wrong, which happens; however, the steak was ordered medium rare and came out medium to well. The biggest issue was the condition of the restrooms - they were trashed. Felt like we were at a fast food restaurant when we were in the restroom.
   

   Tuscan Kitchen BurlingtonResponded 1 day ago

   Thank you for your review. We strive to provide outstanding experiences, and we’re sorry to hear we didn’t quite hit the mark during your visit. Please reach out to me at plawson [at] tuscanbrands [dot] com so I can make sure your next visit is truly exceptional
   

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4. M

   Michele VIP

   Washington DC8 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   We’ve been dining at Tuscan Kitchen for years but something has really changed. We won’t be back. It was Mother’s Day and we brought our very elderly mom out for a special dinner. The music was so loud we couldn’t hear each other, the service was below terrible including the long wait for the food after ordering. There was a long wait for everything — even the check which was a ridiculous amount given the terrible service and food. There was no compensation offered by the manager.
   

   Tuscan Kitchen BurlingtonResponded today

   We’re deeply sorry for your experience at Tuscan Kitchen Burlington. This does not reflect the level of service we strive for at Tuscan Brands. Please email me at plawson [at] tuscanbrands [dot] com, and I will do everything possible to make this right and improve your next visit
   

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5. M

   Michelle VIP

   Greater Boston11 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Mother’s Day lunch was great, as usual! Jaden was a wonderful server
   

   Tuscan Kitchen BurlingtonResponded today

   What an amazing review! We’re so glad you enjoyed your Mother's Day at Tuscan Kitchen Burlington. Your support means everything to us. We look forward to having you back soon!
   

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6. D

   David

   Greater Boston1 review

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing as was our server but the extracurricular activities at the bar in front of us was a little much!
   

   Tuscan Kitchen BurlingtonResponded 1 day ago

   Thank you for your 4-star review! We're glad you had a positive experience at Tuscan Kitchen Burlington. We look forward to your next visit!
   

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7. B

   Brooke

   Washington DC6 reviews

   3.0

   Dined on 3 May 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Went for a special dinner with 3 generations. They did give us a good table for hard of hearing older adult per request. Server was amiable, but slow to check in. Free birthday drink and dessert were nice in concept, but not something anyone at the table actually wanted. Menu looked great, but food was just ok, not worth the very high price tag. At that price I will go for truly fine dining. This seemed like just one step up from the Cheesecake Factory.
   

   Tuscan Kitchen BurlingtonResponded 7 days ago

   Thank you for your review. We strive to provide outstanding experiences, and we’re sorry to hear we didn’t quite hit the mark during your visit. Please reach out to me at plawson [at] tuscanbrands [dot] com so I can make sure your next visit is truly exceptional
   

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8. R

   Raymond

   Greater Boston3 reviews

   5.0

   Dined on 20 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed the tomahawk steak. Good deal. Waitstaff was a friendly older gentleman.
   

   Tuscan Kitchen BurlingtonResponded on 21 April 2025

   What an amazing review! We’re so glad you loved your experience at Tuscan Kitchen Burlington. Your support means everything to us. We look forward to having you back soon!
   

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9. J

   Jay

   Greater Boston5 reviews

   5.0

   Dined on 20 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My waitress was Miss Judith and she was a deight and on her game. As a “foodie”, if you will, (eat out in Boston multiple nights a week)… I know a good waitress when I have one, and Miss Judy, as well the food, were excellent. My parents had never been before, and they just thought it was the best…
   

   Tuscan Kitchen BurlingtonResponded on 21 April 2025

   Thank you for your glowing feedback about Tuscan Kitchen Burlington. Judy is amazing! We’re so happy you enjoyed your time with us and appreciate your support. We look forward to seeing you again soon!
   

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10. D

    Denise

    Phoenix9 reviews

    4.0

    Dined on 20 April 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 2

    It would have been a pleasant experience, but we were seated next to a child who screamed for two hours. It was hard to enjoy our meal and difficult to have conversation through a two-hour toddler tantrum.
    

    Tuscan Kitchen BurlingtonResponded on 23 April 2025

    Thank you for sharing your thoughts. We’re glad you enjoyed your meal at Tuscan Kitchen Burlington, and hope to see you again soon!
    

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