Waypoint Seafood & Grill

Review summary

1. N

   Nicole

   Richmond

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Didn't say upon booking Holiday menu Only available ! Hostess was VERY Rude ! Food was not worth the price. Wait staff very nice but, not attentive.
   

   Is this helpful?

   Report
2. P

   Pat

   Washington DC

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Ordered the fritters, crab soup and filet Oscar. The fritters came out cold and we're mediocre. The crab soup was delicious. The steak Oscar came out cold. We asked for them to fix this. They took it back and reheated it. You don't reheat a $65 steak but this is how the manager handled this. The reheat made the steak more cooked and not to order, the mashed patatos were still cold that came with it. It was clear the manager didn't care about our dinner. After complaining, he discounted the steak down to $50. I had a better steak at Outback for 1/2 the price. They should have made this right by giving us a new steak cooked right but didn't. So our dinner was not good and was expensive and management this Sunday night didn't seem to care. We won't be coming back. They did say "thank you for letting us know" about the food quality, which was just like rubbing it in that they served us a bad dish and didn't care.
   

   Is this helpful?

   Report
3. J

   Jeff and Andrea

   VIP

   Philadelphia

   103 reviews

   4.0

   103 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Modern setting in a shopping center but beautifully appointed, food was expertly prepared and Delicious. Service was Top Notch.
   

   Is this helpful?

   Report
4. D

   Deanna

   Richmond

   4 reviews

   5.0

   4 reviews

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I highly recommend this restaurant. The food was incredible. I had the scallops with mushroom rossito and my boyfriend had the special of the day which was swordfish with rice and a special sauce with crab. Both were so good. Lots of flavor and perfectly seasoned. Our waiter Camden was the sweetest. I would definitely go back on my next visit to Williamsburg.
   

   • 
   • 

   Is this helpful?

   Report
5. J

   Joycelyn

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambience, service and food at Waypoint is excellent. Very festive atmosphere during holidays. Would recommend for couples or groups.
   

   Waypoint Seafood & GrillResponded on 16 December 2024

   We're so glad you enjoyed it! We love the holidays around here!!
   

   Is this helpful?

   Report
6. H

   Herbert

   Philadelphia

   15 reviews

   5.0

   15 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything we ordered off the menu was top notch! We had the waypoint shrimp for an appetizer, their swordfish special and vegetable risotto for dinner and shared a cobbler for dessert. They didn't rush us, we just a delicious dinner together!
   

   Is this helpful?

   Report
7. S

   Steven

   VIP

   Philadelphia

   11 reviews

   5.0

   11 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A party of four. First time eating there for all of us. All had different entrees. The food was delicious. The service was excellent. We had a very enjoyable evening.
   

   Waypoint Seafood & GrillResponded on 16 December 2024

   That's such great news! I'm glad you found the food and service well. Our staff will be very happy to hear! Thank you for joining us and leaving your feedback
   

   Is this helpful?

   Report
8. A

   Ave

   Palm Springs

   6 reviews

   3.0

   6 reviews

   Dined on 14 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Server was friendly but did not engage much or share specials or ask if we wanted to hear specials. Ordered the charcuterie board and it was less than desired with simple cheeses like cubes of Colby jack. Would have been nice to have higher quality curated cheeses and meat.
   

   Waypoint Seafood & GrillResponded on 16 December 2024

   Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations and appreciate your thoughts on service and the charcuterie board. We’ll use your comments to improve and hope to welcome you back for a better experience soon. May we have your contact information so that one of our team members may reach out to learn more about your meals? We would love for the chance to make it right!
   

   Is this helpful?

   Report
9. T

   Terry

   Baltimore

   1 review

   2.0

   1 review

   Dined on 14 December 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 2

   Food: Overpriced mediocrity. Service: very good. ambiance: very loud and casual. Despite the excellent service, I would never eat here again. I ordered the rack of lamb and the portions were tiny & thin. I asked for medium rare and they were well done. I think the portions were so small that it was almost impossible for the chef to not to overcook them. I've ordered lamb many time in restaurants and cooked rack of lamb at home many times. The lamb served at Waypoint was a huge disappointment. My wife had crab stuffed flounder. It was all right, but at $50, it did not impress. The tables were also too close together. I felt like my the people next to us were listening to everything we say. I could overlook the crowded tables and the noise if the food was excellent, but it wasn't. Between the mediocre, overpriced food. the crowded tables, and the loud atmosphere, I would advice people to go elsewhere.
   

   Waypoint Seafood & GrillResponded on 16 December 2024

   I'm so sorry to hear you did not enjoy the food you were provided that evening. We strive to exceed our guests' expectations, and it seems we fell short with your party. May we please have your contact information to discuss more about your experience? We would love for the chance to make it right by you.
   

   Is this helpful?

   Report
10. D

    Danielle

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on 13 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We were seating in a private nook with a fireplace overlooking a beautiful wine room. Camden was our server and was very professional and prompt. We dined on lamb, filet, chicken and steak frites. All amazing and the desserts made in house and did not disappoint! We had such a lovely evening! Thank you
    

    Waypoint Seafood & GrillResponded on 16 December 2024

    We're so happy you enjoyed the atmosphere and food! Cam will be thrilled to hear about your experience! Thank you so much for joining us, we appreciate your feedback and support!
    

    Is this helpful?

    Report