Yauatcha Soho

Review summary

1. R

   Raphael

   London

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   So disappointed with Yuatcha. Bland, uninspiring dishes. Some were just unpleasant. Even the dim sum is disappointing. It seems to be trading on past glories. The lower ground section still looks great but man, the food is not worth the £100 a head tag. No need to eat here when Soho has so many exciting restaurants.
   

   Yauatcha SohoResponded 1 day ago

   Dear Raphael, Thank you for sharing your valuable feedback with us. We are sorry to hear the food didn't satisfy you. We will bring your comment to the attention of our culinary team for reviews. Please note management team does taste the quality of our food frequently to ensure this is always kept to the highest standards. Nevertheless, we do appreciate feedback provided and we hope the few concerns expressed will not stop you from visiting us again in the future. Kind regards, Val, General Manager, Yauatcha Soho.
   

   Is this helpful?

   Report
2. A

   Andrew

   VIP

   Yorkshire

   8 reviews

   1.0

   8 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   This used to be a great place. The service has collapsed. The food is average - it used to be exceptional. My party had all finished their food and mine hasn’t arrived. The sides have all gone cold. Rubbish. Must add that the manager apologised & made good on our bill.
   

   Yauatcha SohoResponded 1 day ago

   Dear Andrew, Thank you for sharing your valuable feedback with us, its disappointing to hear that your experience was not up to our usual standards and we must apologize for that. We have gone through the sequence of service with waiters and team members involved on a one-to-one basis to address all service issues. As such, retraining has been performed to prevent future mishaps that unfortunately lead to your experience not being perfect. As part of our due diligence, we hold monthly food tastings with senior management to address any guests’ comments. We do hope the few concerns expressed will not deter you from visiting us again in the future. Kind Regards, Val, General Manager, Yauatcha Soho.
   

   Is this helpful?

   Report
3. m

   mark

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and excellent choice of food.. our waitress was so attentive and it was busy
   

   Yauatcha SohoResponded 1 day ago

   Dear Mark, Thank you for your lovely review! We are very happy to hear that you had such an amazing dining experience with us. We can't wait to welcome you back! Kind regards, Val, General Manager at Yauatcha Soho.
   

   Is this helpful?

   Report
4. D

   Donna

   Essex

   1 review

   5.0

   1 review

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great set menus for variety but couldn’t eat it all. Amazing food
   

   Yauatcha SohoResponded 1 day ago

   Dear Donna, Thank you for your lovely review! We are very happy to hear that you had such an amazing dining experience with us. We can't wait to welcome you back! Kind regards, Val, General Manager at Yauatcha Soho.
   

   Is this helpful?

   Report
5. A

   Anand

   VIP

   London

   17 reviews

   5.0

   17 reviews

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience keep it up. Good food good service
   

   Yauatcha SohoResponded 1 day ago

   Dear Anand, Thank you for your lovely review! We are very happy to hear that you had such an amazing dining experience with us. We can't wait to welcome you back! Kind regards, Val, General Manager at Yauatcha Soho.
   

   Is this helpful?

   Report
6. T

   Timothy

   London

   82 reviews

   3.0

   82 reviews

   Dined on 17 December 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Very good food and drinks slightly let down by chaotic service and background noise that makes it hard to hold a conversation.
   

   Yauatcha SohoResponded on 19 December 2024

   Dear Timothy, Thank you for your feedback in regards to the busy surroundings and volume of noise. Yauatcha Soho has always been proud of its vibrant atmosphere, but I'm devastated to hear that on this occasion, it caused disturbance during your visit, however I am pleased to hear that you enjoyed the food and drinks. I would like to apologize if this spoiled your experience on the night. We do hope the few concerns expressed will not deter you from visiting us again in the future. Kind regards, Val, General Manager, Yauatcha Soho
   

   Is this helpful?

   Report
7. a

   aisha

   London

   14 reviews

   4.0

   14 reviews

   Dined on 17 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good, the mains could have been a bit better dim sum was great.
   

   • 

   Yauatcha SohoResponded 1 day ago

   Dear Aisha, Thank you for your lovely review! We are very happy to hear that you had such an amazing dining experience with us. We can't wait to welcome you back! Kind regards, Val, General Manager at Yauatcha Soho.
   

   Is this helpful?

   Report
8. B

   Belinda

   London

   4 reviews

   4.0

   4 reviews

   Dined on 16 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely food. Service was a bit slow- half an hour to order, but it was delicious. Received the wrong dessert but was in too much of a rush to ask them to correct it!
   

   Yauatcha SohoResponded on 17 December 2024

   Dear Belinda, Thank you for your lovely review! We are very happy to hear that you had such an amazing dining experience with us. We can't wait to welcome you back! Kind regards, Val, General Manager at Yauatcha Soho.
   

   Is this helpful?

   Report
9. M

   Michael

   Manchester

   53 reviews

   4.0

   53 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Been here many times. Service and food is always excellent. I think it’s quite pricey and we were seated downstairs in a narrow area, which was a bit dark and claustrophobic. Sit in the street level area if you can
   

   Yauatcha SohoResponded on 17 December 2024

   Dear Michael, Thank you for your lovely review! We are very happy to hear that you had such an amazing dining experience with us. We can't wait to welcome you back! Kind regards, Val, General Manager at Yauatcha Soho.
   

   Is this helpful?

   Report
10. J

    Jonathan

    London

    1 review

    2.0

    1 review

    Dined on 14 December 2024

    1. Overall 2
    2. Food 3
    3. Service 4
    4. Ambience 1

    Crammed into a tiny table in the basement, right next to another table and below a speaker playing loud music. Food was ok but not great for the price point. Server did an ok job considering.
    

    Yauatcha SohoResponded 1 day ago

    Dear Jonathan, Thank you for telling us about your recent experience at Yauatcha Soho. Regarding the table arrangements, we understand the importance of creating a pleasant atmosphere for our guests. We are reviewing our seating layout to optimize space and provide a more comfortable dining experience for everyone. We regret to hear that you weren’t happy with our value for money. Please note we are reviewing our prices monthly in the line with the competition, however you can rest assured we take every comment seriously and have passed your notes along to senior management for reviews. We do hope that few concerns expressed will not deter you from visiting us again. Kind Regards, Val, General Manager, Yauatcha Soho.
    

    Is this helpful?

    Report